We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Jack FunctionalityClosed Pre-purchase questions for Amelia   Updated November 18, 2020 at 8:37pm   2 Most recent comment from [deleted]:Hello Jack,Thanks for your message.Overall, you can implement this using Amelia, as most of your requirements are available in Amelia.Both locations and custom fields are available in Amelia.You can f ... Sam Auto Booking AssignmentsClosed Pre-purchase questions for Amelia   Updated November 18, 2020 at 10:39am   4 Most recent comment from Miloš Jovanović:HI Sam,Please note that customization questions like this one are not covered in the included support for the plugin. Included support covers help with bugs and general inquiries for the plugin featu ... Stevie events closed then hide eventClosed Pre-purchase questions for Amelia   Updated November 18, 2020 at 10:32am   3 Most recent comment from Miloš Jovanović:HI Stevie,Can you please tell me are you using the full version of our plugin?If this is the case can you please open a ticket in Amelia category ( this category is for the pre-purchase questions) an ... xose Dudas con las funcionalidades de AmeliaClosed Pre-purchase questions for Amelia   Updated November 18, 2020 at 9:51am   2 Most recent comment from Miloš Jovanović:Hi xose,Thank you for your inquire.Sorry to disappoint you but unfortunately we do not have this option in the plugin built-in features at the moment.Also deposit payments are not possible since that ... jean-luc Package FeatureClosed Pre-purchase questions for Amelia   Updated November 17, 2020 at 11:14am   4 Most recent comment from Miloš Jovanović:Hi Jean-luc,We do have coupons but it will not do the trick or be a workaround for the packages in this case.Maybe the best solution in this case is to wait for the real feature to come out. Sean Employees - Multiple Overlapping Locations for Travelling and ZoomClosed Pre-purchase questions for Amelia   Updated November 16, 2020 at 11:29am   2 Most recent comment from [deleted]:Hi Sean, Thank you for your interest in our plugin.In our plugin you can assign different locations to the employee but in the same working period only one location can be selected. We are aware of th ... Frans van Huizen Create staff members for hidden availabilityClosed Pre-purchase questions for Amelia   Updated November 15, 2020 at 9:46pm   2 Most recent comment from Miloš Jovanović:Hi Frans,Thank you for your inquire.Yes, you can hide one or more employees from the booking form, but the issue here is if the employee is hidden you can not book with that employee even as and admi ... Shaun McCann Testing Amelia For ClientClosed Pre-purchase questions for Amelia   Updated November 15, 2020 at 8:00pm   2 Most recent comment from Miloš Jovanović:HI Shaun,Thank you for your inquire.Employees function is only available in the full version, not in the lite version.Only the customer will receive the notifications in this since there is no option ... Jaime Rivera silva Google MeetsClosed Pre-purchase questions for Amelia   Updated November 15, 2020 at 7:48pm   2 Most recent comment from Miloš Jovanović:HI Jaime,Thank you for your inquire.Sorry for late response, we are not working on weekends.Unfortunately we do not have integration with google meets, just with the Zoom and you can find more info o ... Armando VisitsClosed Pre-purchase questions for Amelia   Updated November 14, 2020 at 5:28pm   2 Most recent comment from [deleted]:Hello Armando,Thank you for your message.You can implement this via events:https://wpamelia.com/events/You can limit the number of attendees at the event.The only issue I can see is the flexible pric ... Neil Harper Functionality questionClosed Pre-purchase questions for Amelia   Updated November 14, 2020 at 12:55am   2 Most recent comment from [deleted]:Hi Neil,Thank you for your message.I am afraid Amelia doesn't have packages at the moment.Our team is actively working on this facility and hopefully, this will be introduced later this year. Goran Šujansky notificationsClosed Pre-purchase questions for Amelia   Updated November 14, 2020 at 12:03am   2 Most recent comment from [deleted]:Hello Goran,Thanks for getting in touch.I afraid Amelia doesn't have such facility, sorry.You can submit this as a feature request:https://wpamelia.cnflx.io/boards/feature-requests Serena Anderlini Features and Use of AmeliaClosed Pre-purchase questions for Amelia   Updated November 13, 2020 at 10:35am   2 Most recent comment from Miloš Jovanović:HI Serena,Thank you for your inquire.1.As for the online payments you must use some of our integrations, and those are PayPal, Stripe and WooCommerce.2.Unfortunately we do not have an option to have ... will carey customizableClosed Pre-purchase questions for Amelia   Updated November 12, 2020 at 12:02pm   2 Most recent comment from Miloš Jovanović:Hi willThank you for your inquire and kind words.Looking at your use case below, something that you require is Inventory booking which unfortunately we do not have at the moment.Sorry to disappoint y ... Christian Specific pre-purchase questionsClosed Pre-purchase questions for Amelia   Updated November 12, 2020 at 10:55am   5 Most recent comment from Miloš Jovanović:Hi Christian,2.I can not tell you precisely when this will be available, but for now there is no even a workaround.As for the discounts, yes, we are preparing some Black Friday deals for our site so ...