As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Daniel Reynoso Amelia Services | CategoriesClosed Pre-purchase questions for Amelia   Updated December 3, 2020 at 11:26am   2 Most recent comment from Miloš Jovanović:Hi Daniel,If you are using the full version of our plugin, may I kindly suggest opening ticket in Amelia category and our agents will help you out. This category is for the pre-purchase questions. Roumen Booking multiple hours and paymentClosed Pre-purchase questions for Amelia   Updated December 3, 2020 at 10:35am   4 Most recent comment from Miloš Jovanović:Hi Roumen,The pleasure is all mine.Have a great day! Maeve Carey Bundle DealsClosed Pre-purchase questions for Amelia   Updated December 3, 2020 at 12:30am   2 Most recent comment from [deleted]:Hello,Thanks for your message.You can set up booking for one class only. Amelia doesn't support packages/bundles at the moment, sorry. Terry Collins payment options for AmeliaClosed Pre-purchase questions for Amelia   Updated December 3, 2020 at 11:57pm   3 Most recent comment from [deleted]:Hello Terry,Just a quick note in addition to my last message. If you enable both on-site payment method and PayPal payment in our Payment Settings that customer will see both payment methods during ... Jean-Marc 2 levels of price for ticketsClosed Pre-purchase questions for Amelia   Updated December 2, 2020 at 4:35pm   6 Most recent comment from [deleted]:Hi Elaine,Unfortunately not yet, we have prioritized more requested features first but we will work on this in a couple of months I hope.Best regards. Francesco User Calendar IntegrationClosed Pre-purchase questions for Amelia   Updated December 2, 2020 at 9:57am   2 Most recent comment from Miloš Jovanović:HI Francesco,Thank you for your inquire.Sorry to disappoint you but unfortunately there is no option to book automatically in our plugin built-in features at the moment. Łukasz Baliszewski Personal dataClosed Pre-purchase questions for Amelia   Updated December 1, 2020 at 6:47pm   2 Most recent comment from [deleted]:Hello Łukasz,Thanks for your message.In general, Amelia is complaint with GDPR, you can add a consent checkbox to the booking forms and all the data is stored at your server, nothing is stored with ... Diederik Telman iDeal / Mollie payment methodClosed Pre-purchase questions for Amelia   Updated December 1, 2020 at 3:10pm   2 Most recent comment from [deleted]:Hi Diederik Telman,Thank you for your interest in our plugin.At the moment we only have direct integrations with PayPal, Stripe and WooCommerce. iDeal payment is on our To Do list for the future updat ... Edmondo hook after bookingClosed Pre-purchase questions for Amelia   Updated December 1, 2020 at 3:04pm   2 Most recent comment from [deleted]:Hi Edmondo,Thank you for your interest in our plugin.We have WebHooks which can be used to send data about customer, employee, appointment after the appointment is made. More about our WebHooks you ca ... Łukasz Baliszewski Terms and conditionsClosed Pre-purchase questions for Amelia   Updated December 1, 2020 at 10:14am   2 Most recent comment from Miloš Jovanović:HI Łukasz,Thank you for your inquire.1. Who should buy it ? Me or a computer programmer ?This is not important if you are working together, but since this is your site our suggestion is that you buy ... Laura ServicesClosed Pre-purchase questions for Amelia   Updated November 30, 2020 at 11:19pm   2 Most recent comment from [deleted]:Hello,Thanks for your message.1. Unfortunately, no, unless you named your employees as a city.2. Yes, it's possible. Nima Yaseri DemoClosed Pre-purchase questions for Amelia   Updated November 30, 2020 at 10:53pm   2 Most recent comment from [deleted]:Hello Nima,Thanks for your message.Yes, you can integrate Amelia with PayPal/Stripe/WooCommerce where you can accept deposits on the frontend. Frédéric Multiple reservation and limitClosed Pre-purchase questions for Amelia   Updated November 30, 2020 at 11:32am   2 Most recent comment from Miloš Jovanović:HI Frédéric,Thank you for your inquire.Sorry for late response, we are not working on weekends.If you have only 1 service, which is provided on 1 location then it is not possible to overlap the tim ... iccke Customer management questionsClosed Pre-purchase questions for Amelia   Updated November 30, 2020 at 10:54am   2 Most recent comment from Miloš Jovanović:Hi iccke,Thank you for your inquire.Sorry for late response, we are not working on weekends.First thing is that our plugin does not have a built-in option to allow or not allow access to the page base ... Leo Login/Register Acct.Closed Pre-purchase questions for Amelia   Updated November 30, 2020 at 10:50am   4 Most recent comment from Miloš Jovanović:HI Jose,Sorry for late response, we are not working on weekends.As for the link:That is the link of your older ticket so you should be able to access that ticket since it is yours. Let us know if you ...