As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Christian Specific pre-purchase questionsClosed Pre-purchase questions for Amelia   Updated November 12, 2020 at 10:55am   5 Most recent comment from Miloš Jovanović:Hi Christian,2.I can not tell you precisely when this will be available, but for now there is no even a workaround.As for the discounts, yes, we are preparing some Black Friday deals for our site so ... Alexander Alvarez Questions about AmeliaClosed Pre-purchase questions for Amelia   Updated November 11, 2020 at 10:02pm   2 Most recent comment from [deleted]:Hi Alexander,Thank you for your message.This feature is not available in Amelia, sorry.Can I ask you to submit this as a feature request here:https://wpamelia.cnflx.io/boards/feature-requests Andreas Recurring Events / ReviewsClosed Pre-purchase questions for Amelia   Updated November 11, 2020 at 6:15pm   2 Most recent comment from [deleted]:Hello,Thanks for your message.You can submit your queries here:https://wpamelia.cnflx.io/boards/feature-requestsThe latest version of our roadmap I have can be found below: prem Compatibility with MailchimpClosed Pre-purchase questions for Amelia   Updated November 11, 2020 at 3:18pm   2 Most recent comment from Miloš Jovanović:HI premThank you for your interest in our plugin. We don't have direct integrations with Mailchimp or any other email automation softer but we have added Web Hooks as an option in our plugin' ... Leon Deposit/missed appointmentsClosed Pre-purchase questions for Amelia   Updated November 11, 2020 at 3:14pm   2 Most recent comment from Miloš Jovanović:Hi Leon,Thank you for your inquire.Sorry to disappoint you but unfortunately we do not have deposited payments at the moment.Well there is no built in feature, but there is some workaround. For exampl ... Sharon pre purchaseClosed Pre-purchase questions for Amelia   Updated November 10, 2020 at 11:46am   7 Most recent comment from Miloš Jovanović:Hi Sharon,1)Unfortunately this is not possible, because our plugin requires to use our calendar in order to successfully complete the booking.2)Also, this is not possible since we do not have an opti ... Jessica Omana Can I change prices depending if an user is member or not?Closed Pre-purchase questions for Amelia   Updated November 10, 2020 at 11:00am   2 Most recent comment from [deleted]:Hi Jessica,Thanks so much for your interest.Unfortunately, no. It is not possible to change price based on that, we do not have login inside Amelia. The only possibility would be to have different se ... Genevieve prequalifying questionsClosed Pre-purchase questions for Amelia   Updated November 10, 2020 at 10:56am   2 Most recent comment from Miloš Jovanović:Hi Genevieve,Thank you for your inquire.Unfortunately our plugin does not have this option, but maybe some other plugins can help you with this.You need some kind of questioner that you will receive a ... Daniel Ma Feature clarificationClosed Pre-purchase questions for Amelia   Updated November 10, 2020 at 10:44am   4 Most recent comment from [deleted]:Hi Daniel,You need to have at least one employee and in his/her working hours you need to define periods for services. Like here: https://share.getcloudapp.com/5zuwEjgG If you have just one employee ... Matthew Site Navigation and ImageryClosed Pre-purchase questions for Amelia   Updated November 10, 2020 at 10:28am   2 Most recent comment from Miloš Jovanović:HI Matthew,Thank you for your inquire.Unfortunately we do not have trial version but we do have 15 days money-back guarantee so you can use that period to test the plugin out. Linda Rawson 6 Week ClassClosed Pre-purchase questions for Amelia   Updated November 9, 2020 at 1:01pm   2 Most recent comment from [deleted]:Hi Linda,Thanks so much for your interest. This can be done with recurring appointments, just there's no way to make it obligatory for the customer to book all six. The other way is to make one ... Melanie importing servicesClosed Pre-purchase questions for Amelia   Updated November 9, 2020 at 12:57pm   2 Most recent comment from [deleted]:Hi Melanie,Thanks so much for your interest.Unfortunately no, we do not have import option in Amelia yet.  Hilda Steyn pre purchase questionsClosed Pre-purchase questions for Amelia   Updated November 9, 2020 at 9:05am   2 Most recent comment from [deleted]:Hi Hilda Steyn,Thank you for your interest in our plugin.In our plugin you can define as many services as you provide. On the services page you create services with their price, duration, buffer time ... christopher law fei hsien i want cancel this plug inClosed Pre-purchase questions for Amelia   Updated November 9, 2020 at 8:28am   2 Most recent comment from [deleted]:Hi Christopher,Sorry to hear that you want to cancel the plugin. If you could take some time we would like to know why, so we can improve it for the future? To request a refund please login to our st ... Heber Salazar how to change the notifications scheduled next day to a weekClosed Pre-purchase questions for Amelia   Updated November 6, 2020 at 11:59pm   2 Most recent comment from [deleted]:Hello Heber,Thank you for your message.I am afraid it's not available in Amelia at the moment.You can submit this as a feature request though:https://wpamelia.cnflx.io/boards/feature-requests