Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

kokornika Can users cancel a booking?Closed Pre-purchase questions for Amelia   Updated October 19, 2023 at 6:12am   4 Most recent comment from Marko Davidović:Hello manugus,Please, when you have your own questions, open a separate ticket for that question so that we don't disturb other users because they will get each reply from you and from us.Yes, y ... NICQ Deleting a drop-down menu with EMPLOYEES.Closed Pre-purchase questions for Amelia   Updated October 18, 2023 at 10:10am   2 Most recent comment from Stefan Petrov:Hello NICQ,Thanks for reaching out to us.This menu can't be deleted, but you can hide it from the booking form. In the Customize menu, you have the Booking Form options (depending on your choice ... mohammed soliman Who Create the Appointment?Closed Pre-purchase questions for Amelia   Updated October 18, 2023 at 7:08am   2 Most recent comment from Marko Davidović:Hello mohammed, Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that ... TingYi pre-purchase questionsClosed Pre-purchase questions for Amelia   Updated October 16, 2023 at 1:52pm   2 Most recent comment from Uroš Jovanović:Hello Ting,Thank you for expressing interest in the Amelia plugin.1. Yes, this is exactly how booking works in the Amelia plugin.2. 4. A customer can cancel the appointment from the customer panel or ... Jean Multiple BookingsClosed Pre-purchase questions for Amelia   Updated October 13, 2023 at 9:26am   14 Most recent comment from Marko Davidović:Hello Jean,This is the testing phase and it should be released with 7.0 version if everything goes according to plan. Warm regards.  Stephan Hilchenbach Outlook connectionClosed Pre-purchase questions for Amelia   Updated October 12, 2023 at 4:50pm   2 Most recent comment from Uroš Jovanović:Hello Stephan,Thank you for reaching out to us.Events from Outlook Calendar will not be displayed in Amelia but busy events from Outlook Calendar will block time slots in Amelia. For that purpose, pl ... Charlotte De Waele Appointment optionsClosed Pre-purchase questions for Amelia   Updated October 11, 2023 at 3:30pm   2 Most recent comment from Uroš Jovanović:Hello Charlotte,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fe ... Ajith Can i add 2 different services in same time slots and still have different data.Closed Pre-purchase questions for Amelia   Updated October 11, 2023 at 8:19am   2 Most recent comment from Stefan Petrov:Hello Ajith,Thanks for reaching out to us.In Amelia, availability is based on the employee's work hours and service duration. If service duration is 1h, for example, and the employee work hours ... Robert PaymentClosed Pre-purchase questions for Amelia   Updated October 10, 2023 at 12:10pm   2 Most recent comment from Uroš Jovanović:Hello Robert,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Eduard presales questionsClosed Pre-purchase questions for Amelia   Updated October 10, 2023 at 10:18am   4 Most recent comment from Marko Davidović:Hello Eduard,This should be implemented in the next couple of months unless something unexpected happens. They are already working on this and this feature is one of our top priorities.We wish you all ... Michael Morscheck Require credit card on file to book appointmentClosed Pre-purchase questions for Amelia   Updated October 9, 2023 at 2:40pm   2 Most recent comment from Uroš Jovanović:Hello Michael,Thank you for reaching out to us.For that purpose, you can set up a Stripe payment method and it will work great for what ou are trying to achieve.Please let me know if that works or not ... George Iskef Membership integrationClosed Pre-purchase questions for Amelia   Updated October 6, 2023 at 10:07am   6 Most recent comment from Marko Davidović:Hello again George, You're most welcome and we're glad to hear that everything is working fine now. And we also wanted to thank you for wanting to change the rating to 5 stars. You should b ... Kevin Pullut RequestClosed Pre-purchase questions for Amelia   Updated October 5, 2023 at 2:42pm   4 Most recent comment from Uroš Jovanović:Hello Kevin,That is fine.For this purpose, you need to enable the "Allow booking below minimum capacity" option on the Amelia/Settings/Appointments page.Please let me know if that works for you. Anirudhya Customer profileClosed Pre-purchase questions for Amelia   Updated October 4, 2023 at 1:11pm   2 Most recent comment from Uroš Jovanović:Hello Anirudhya,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fe ... Nathan Reliance On XML-RPCClosed Pre-purchase questions for Amelia   Updated October 6, 2023 at 9:48am   3 Most recent comment from Marko Davidović:Hello Nathan,We just got the feedback from our colleagues and they have told us that you can find all the information that you need on this link https://www.hostinger.com/tutorials/xmlrpc-wordpress.H ...