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Public Tickets

Ian Can get Amelia to load up on new URL.Closed   Amelia   Updated March 26, 2024 at 9:51am   2 Most recent comment from Uroš Jovanović:Hello Ian,Thank you for reaching out to us.Please check these points: 1. Are these services visible on the site?  2. If they are, is the employee assigned to these services? 3. If he is, check his wo ... Jens Schmidt Buffer timeClosed   Amelia   Updated March 26, 2024 at 9:31am   4 Most recent comment from Stefan Petrov:Hello Jens,You are welcome, i'm glad that i could help!My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews ... Kehinde unable to activte licenceClosed   Amelia   Updated March 26, 2024 at 9:19am   5 Most recent comment from Uroš Jovanović:Hello Kehide,For that purpose, you will have to download the Standard version of the plugin that you can find on the TMS store. After that, install it on your website, clear the cache and it should b ... Katie Rothwell Variable appointment times with different servicesClosed   Amelia   Updated March 26, 2024 at 6:58am   4 Most recent comment from Marko Davidović:Hello again,You are most welcome and we are glad to hear that we were able to help you.Should you have any further questions feel free to open separate ticket for each question and we will gladly help ... Mike Osborn Special DaysClosed   Amelia   Updated March 26, 2024 at 6:34am   4 Most recent comment from Marko Davidović:Hello again,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to ... ronnie adams No Show Is No Longer WorkingClosed   Amelia   Updated March 25, 2024 at 3:58pm   2 Most recent comment from Uroš Jovanović:Hello Ronnie,Thank you for reaching out to us.It is most definitely due to the time zone difference as the "No-show" option works only for past appointments.Have you since ben able to change the statu ... Franck Special configurationClosed   Amelia   Updated March 25, 2024 at 3:36pm   2 Most recent comment from Uroš Jovanović:Hello Franck,I will have this ticket closed now. Shungo Yamaguchi Refund for the previous purchaceClosed   Amelia   Updated March 27, 2024 at 10:31am   3 Most recent comment from Stefan Petrov:Hello Shungo,Just wanted to provide an update that the refund is successfully submitted and it usually takes 5 - 7 business days for the fund to be processed to your account.Let us know if you don ... Jardin Robert Panneau employéClosed   Amelia   Updated March 25, 2024 at 2:27pm   6 Most recent comment from Uroš Jovanović:Bonjour Jardin,Heureux de pouvoir vous aider.Je vais fermer ce ticket maintenant.S'il vous plaît laissez-moi savoir si vous avez d'autres questions. Jardin Robert Demande de remboursementClosed   Amelia   Updated March 25, 2024 at 12:53pm   4 Most recent comment from Stefan Petrov:Hello Robert,No problem. Management will proceed with the refund once they see your email. Luca Sinigaglia GDPR checkboxClosed   Amelia   Updated March 25, 2024 at 12:39pm   3 Most recent comment from Stefan Petrov:Hello Luca,Thanks for reaching out to us.As Riina suggested, the workaround would be to use the custom fields.To add a link to Terms & Conditions, you can use "Checkbox" or "Radio" custom fields. In t ... Pablo Lopez Leon Google Calendar updateClosed   Amelia   Updated March 25, 2024 at 12:30pm   50 Most recent comment from Stefan Petrov:Hello Pablo,Great! Well, as stated, each time there is an update (to be precise when activating / deactivating) new columns are added automatically, but it could happen that sometimes these columns ar ... Fitcy Health Amelia NotificationClosed   Amelia   Updated March 25, 2024 at 11:50am   2 Most recent comment from Uroš Jovanović:Hello Fitcy,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Davide Skip calendar and time sectionClosed   Amelia   Updated March 25, 2024 at 11:44am   2 Most recent comment from Uroš Jovanović:Hello Davide,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Heikki Can't make the email and password fields obligatoryClosed   Amelia   Updated March 25, 2024 at 11:43am   2 Most recent comment from Uroš Jovanović:Hello Heikki,Thank you for reaching out to us. Please check the following video on how to set the email field as mandatory. Please let me know if you have any other questions.