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Public Tickets

Damien Carbery Events vs Appointments for pilates classesClosed   Amelia   Updated February 21, 2024 at 9:06am   2 Most recent comment from Uroš Jovanović:Hello Damien,Thank you for reaching out to us.I would suggest that you create several services based on the duration and capacity of those services.On the Amelia/Employees/Work hours page, you can set ... Jiří Skorpion Hovorka FunctionsClosed   Amelia   Updated February 21, 2024 at 8:52am   2 Most recent comment from Stefan Petrov:Hello Jiří Skorpion,Thanks for reaching out to us.Please, find the answers below1. Is there a possibility for integration with Google ContactsCurrently, Amelia has the integration with Google Calen ... John Marrett ​Amelia Google Calendar Integration Improvements RequestedClosed   Amelia   Updated February 21, 2024 at 8:29am   5 Most recent comment from Uroš Jovanović:Hello John,Thank you for understanding and the update on this. mariano cadenas translate dashboradClosed   Amelia   Updated February 21, 2024 at 8:23am   10 Most recent comment from Stefan Petrov:Hello mariano,I'm sending the .po Spanish file via WeTransfer, so you can install this one manually in LocoTranslate. Also, some strings can be translated in the Customize section, when you selec ... Louis How to deal with clients with no email addressClosed   Amelia   Updated February 21, 2024 at 8:06am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You can have several users with the same mail and those appointments will show on the backend but all appointments will be tied to a first user that booke ... Rizwanul Outlook calendar not workingClosed   Amelia   Updated February 20, 2024 at 5:34pm   2 Most recent comment from Uroš Jovanović:Hello Rizwanul,Thank you for reaching out to us.For that purpose, I would suggest that you reconnect the employee to the Outlook Calendar and let me know if this issue has been resolved.I appreciate y ... Cheryl customer passwordClosed   Amelia   Updated February 20, 2024 at 5:20pm   18 Most recent comment from Uroš Jovanović:Hello Cheryl,Thank you for reaching out to us.Please note that your license has expired and been canceled and thus is not visible in your account.If you wish to keep using Amelia nad have premium supp ... Henriette Stripe - showing creditcard information when bookingClosed   Amelia   Updated February 20, 2024 at 3:17pm   4 Most recent comment from Stefan Petrov:Hello Henriette,Understandable, but, unfortunately,  it can't be edited. Amelia only has integration with Stripe, there are no options to change the appearance.Please feel free to search throug ... montaigne olivier Ajout rendez-vous manuellementClosed   Amelia   Updated February 20, 2024 at 2:35pm   2 Most recent comment from Uroš Jovanović:Bonjour Montaigne, Je vous remercie d'avoir pris contact avec nous et de votre patience. À cet effet, vous pouvez réserver des rendez-vous à partir du forfait sur la page Gérer les forfaits d ... Marcin Appointments not sync with Google CalendarClosed   Amelia   Updated February 20, 2024 at 2:02pm   6 Most recent comment from Stefan Petrov:Hello Marcin,Well,  it could be, since the Amelia loading speed mostly depends on the hosting. The slow load can be caused by a lot of things - the number of appointments you have, the number of cu ... Victor Nicolai Integration Payment linkClosed   Amelia   Updated February 20, 2024 at 10:55am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You can not you can connect your Stripe account and all payments will go to the same account. So only one account can be used you can not have different a ... Jim Wider Time Zone/Default Country CodeClosed   Amelia   Updated February 20, 2024 at 10:43am   5 Most recent comment from Marko Davidović:Hello again,When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separa ... Eunice Carolina fallo con el shortcode de ameliaClosed   Amelia   Updated February 20, 2024 at 10:40am   10 Most recent comment from Marko Davidović:Hello again,We went on your site and created test page we did not delete it so that you can have a look and everything is working As far as we can see there are no issue the new 2.0 booking form also ... Giulio Aprile Calendar setup errorsClosed   Amelia   Updated February 20, 2024 at 9:39am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You need to set this for each employee individually in employee modal in work hours.This option allows you to set company-wide working hours and breaks. ... Daniela Using WPForms shortcodes in notificationsClosed   Amelia   Updated February 20, 2024 at 9:31am   4 Most recent comment from Stefan Petrov:Hello Daniela,You are most welcome.Should you have any other questions, don't hesitate to ask.Have a nice day!