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Public Tickets

Michael Time Changing When Employee Is UpdatedClosed   Amelia   Updated February 19, 2024 at 6:06am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. In role settings admin please try and turn off option called Booking Time Slots will depend on the service duration  Try this out and let us know how ... Bryan A Hamilton Multi SiteClosed   Amelia   Updated February 19, 2024 at 6:06am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You can set up multiple locations in two ways. 1. If, for example, you have a physical and an online location and you want the employee to work at both l ... Michael Woocommerce Link - Back End Appointment CreationClosed   Amelia   Updated February 19, 2024 at 5:58am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Perhaps, you can try payment from link option. This way you create a booking but they get a link where they need to pay this through WooCommerce. You can ... gabriele cataudella Prenotazione / fascia orario non disponibileClosed   Amelia   Updated February 19, 2024 at 5:08am   5 Most recent comment from Marko Davidović:Hello again. You are trying to book in the past and this is not possible you are trying to book on the 16th for 14th. If you find any issues in the future please let us know so that we can take a clos ... Julie Falatko Appointment calendarClosed   Amelia   Updated February 17, 2024 at 10:55am   8 Most recent comment from Uroš Jovanović:Hello Julie,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version ... Robin Automatic Refund of PaypalClosed   Amelia   Updated February 17, 2024 at 10:50am   2 Most recent comment from Uroš Jovanović:Hello Robin,Thank you for reaching out to us.Unfortunately, automatically refunding a payment via PayPal when a user cancels an appointment in the customer center is not possible. This process can onl ... Chris Roynon activationClosed   Amelia   Updated February 17, 2024 at 10:48am   2 Most recent comment from Uroš Jovanović:Hello Chris, I will respond to this ticket as well as the other one. For that purpose, you will have to download the Pro version of the plugin that you can find on the TMS store. After that, install ... Marcos Silva Jorge WpRocketClosed   Amelia   Updated February 17, 2024 at 10:42am   12 Most recent comment from Uroš Jovanović:Hello Marcos,I have just checked and you will receive your money back as soon as possible.Please let me know if you have any other questions. Acceleralia Usin Amelia appointments and events plugin in diferents webpages but in the same domindClosed   Amelia   Updated February 17, 2024 at 10:33am   8 Most recent comment from Uroš Jovanović:Hello,Thank you for the update on this and for your patience.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from th ... Farouk Events not showing in Calendar View in adminClosed   Amelia   Updated February 14, 2024 at 5:38pm   2 Most recent comment from Uroš Jovanović:Hello Farouk,Thank you for reaching out to us.The integration with Google Calendar is also supported for events in Amelia, so employees can have their events in their calendars as well. In order for ... Ramon MIPS issues when booking a single room, every other rooms for the same time slot are blockedClosed   Amelia   Updated February 14, 2024 at 4:22pm   17 Most recent comment from Uroš Jovanović:Hello Ramon,I cannot see how you set up rooms on your website as you only have two employees and no locations.Please let me know how you set uo rooms.Looking forward to your reply. Mārtiņš Adding new language in loco translateClosed   Amelia   Updated February 14, 2024 at 3:04pm   8 Most recent comment from Uroš Jovanović:Hello Mārtiņš,Thank you for clearing that up.I have passed this to our testers to check this out.In the meantime, please let me know if you have any other questions. Benoit Lamaury Custom fiels for PackagesClosed   Amelia   Updated February 14, 2024 at 2:00pm   4 Most recent comment from Stefan Petrov:Hello Benoit,Unfortunatelly, once you make a package with services, it will be visible on the front end, once the customer chooses the service that is a part of the package.  You can only hide the s ... Louise Cook Time slots appearing in booking system although time is booked outClosed   Amelia   Updated February 14, 2024 at 12:52pm   11 Most recent comment from Uroš Jovanović:Hello Louise,Glad to hear that the issue has been resolved.I will have this ticket closed now. jeremy activationClosed   Amelia   Updated February 14, 2024 at 12:51pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for purchasing our product, and for reaching out to us. The reason you can't insert your purchase code is that you still have Amelia's Lite version installed. Please u ...