As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Kirsty Elmer Step by Step version not showingClosed   Amelia   Updated August 7, 2024 at 10:54am   2 Most recent comment from Uroš Jovanović:Hello Kirsty,Thank you for reaching out to us.Please check if you can see the booking form on page when you are logged in? If this is the case then this can be 1 of 3 issues 1. The reason why the for ... Douglas I am not able to post events in different languagesClosed   Amelia   Updated August 7, 2024 at 10:18am   2 Most recent comment from Uroš Jovanović:Hello Douglas,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... anna new Amelia plugin for WP ElementorClosed   Amelia   Updated August 7, 2024 at 9:53am   2 Most recent comment from Stefan Petrov:Hi anna,Thanks for reaching out to us. This is only possible when there is just one employee or service. In this case, the first step will be a date/time step since there is no selection (just one ser ... Luis Amelia integrationClosed   Amelia   Updated August 7, 2024 at 8:41am   2 Most recent comment from Uroš Jovanović:Hello Luis,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feature ... Elly SOUGH Coupons codeClosed   Amelia   Updated August 7, 2024 at 8:03am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We don't have gift vouchers but we have an option for creating discount codes. These codes can be set and sent automatically in our notifications aft ... Ben McMahon Showing a service on specific dayClosed   Amelia   Updated August 7, 2024 at 7:55am   4 Most recent comment from Marko Davidović:Hello again,This service is not available in this link Please send us correct link so that we can take a look and just in case we need it please provide me a temporary WP-admin (administrator) user f ... IC Concept Booking form showing wrong in Elementor TabsClosed   Amelia   Updated August 7, 2024 at 7:10am   18 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will g ... Bernard Zomer ShortcodeClosed   Amelia   Updated August 7, 2024 at 6:55am   4 Most recent comment from Uroš Jovanović:Hello Bernard,Glad to be able to assist you.I will have this ticket closed now. Jordan Wilkey Customer AccountClosed   Amelia   Updated August 7, 2024 at 5:44am   4 Most recent comment from Marko Davidović:Hello again,Just use any cache plugin for example W3Total cache or Lite cache and clear your site just in caseThat is it.Should you have any further inquiries, we kindly request that you open separate ... Ilcho Ilchev How to change the design of the employeeClosed   Amelia   Updated August 7, 2024 at 5:33am   7 Most recent comment from Marko Davidović:Hello again,My apologies I forgot to ask this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins that matter to our future customers. ... Eduardo Issues with AmeliaClosed   Amelia   Updated August 6, 2024 at 3:16pm   10 Most recent comment from Uroš Jovanović:Hello Eduardo,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on ... Lesley Moss Show upcoming events as sliderClosed   Amelia   Updated August 6, 2024 at 1:17pm   2 Most recent comment from Stefan Petrov:Hi Lesley,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  to ... Tomas Parnarauskas Google Calendar Integration Creating Accepted Events for Pending AppointmentsClosed   Amelia   Updated August 6, 2024 at 10:43am   2 Most recent comment from Uroš Jovanović:Hello Tomas,Thank you for reaching out and for your detailed feedback. Currently, the system operates as you described. The Google Calendar integration creates pending appointments with an "accepted" ... Pierre-Yves License activation problem after upgradeClosed   Amelia   Updated August 6, 2024 at 10:23am   2 Most recent comment from Uroš Jovanović:Hello Pierre-Yves,For that purpose, you will have to download the Standard version of the plugin that you can find on the TMS store. After that, install it on your website, clear the cache and it sh ... julie maillard mise a niveauClosed   Amelia   Updated August 6, 2024 at 10:13am   8 Most recent comment from Uroš Jovanović:Bonjour Julie, Merci pour la mise à jour à ce sujet. Ravi d'apprendre que le problème a été résolu. Je vais maintenant clôturer ce ticket.