Okay

Public Tickets

Gustav Eriksson When booking recurring appointment, it says that available time slots are busyClosed   Amelia   Updated May 30, 2024 at 11:10am   14 Most recent comment from Stefan Petrov:Hello Gustav,Thanks for understanding. We are aware that this is causing a conflict and we are already working on fixing it as soon as possible. Please, let us know if you have any other questions or ... DAVID DIAZ DE MERA Problem with PlanClosed   Amelia   Updated May 30, 2024 at 11:05am   2 Most recent comment from Stefan Petrov:Hello David,Thanks for reaching out to us. You need to remove the current version from the Plugin section, download the standard one, and then install it in Plugins. After that you need to enter the p ... Dieter Hillje Admins Cannot View Events in BackendClosed   Amelia   Updated May 30, 2024 at 10:29am   10 Most recent comment from Uroš Jovanović:Hello Manugus,Thank you for the update on this.I will respond to the other ticket that you created. Mindy Admin Option to remove the scroll from the scheduling boxClosed   Amelia   Updated May 30, 2024 at 9:39am   2 Most recent comment from Stefan Petrov:Hello Mindy,Thanks for reaching out to us. I'm not sure if you want to enable or disable the scroll, but this is for the catalog booking form 2.0. You can find this option in Customize section / ... Epyon Outlook Integration and MFA IssuesClosed   Amelia   Updated May 30, 2024 at 9:09am   4 Most recent comment from Aleksandar Vuković:Hi Epyon, I’m sorry, but that doesn’t seem quite right. Amelia doesn’t have the capability to check for this. When you access the Employee’s profile, if the Outlook Calendar integration is ena ... Gonzalo "Time slot is not available" rescheduling from the Customer PanelClosed   Amelia   Updated May 30, 2024 at 9:02am   22 Most recent comment from Stefan Petrov:Hello Gonzalo,Apologies for the delayed answer. Let me explain a bit more. There are two options, “ Booking date and time” and "appointment date/time". The first one calculates the time for the p ... Ana Paula Delgado NotificationsClosed   Amelia   Updated May 30, 2024 at 8:16am   4 Most recent comment from Stefan Petrov:Hello Ana,Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  to see if someone may have alread ... Pawffice Email notifications for EmployeeClosed   Amelia   Updated May 30, 2024 at 8:11am   4 Most recent comment from Aleksandar Vuković:Hi again Samantha.Based on your description of the issue, I can't isolate any mistakes. If the test emails work, all should work. One thing you can check, however, is what the status of the appoi ... Nuri Fatih Assistance Needed for Multi Booking Feature and WhatsApp IntegrationClosed   Amelia   Updated May 30, 2024 at 8:08am   2 Most recent comment from Stefan Petrov:Hello Nuri,Thanks for reaching out to us. You need to enable the "Cart" feature first in Payment settings. This will allow your customer to select multiple appointments for multiple service per one bo ... Julien Lepage Amelia Events - Ticket SystemClosed   Amelia   Updated May 29, 2024 at 3:51pm   2 Most recent comment from Uroš Jovanović:Hello Julien,Thank you for reaching out to us.This feature will be implemented in one of the future updates, but there is no ETA at the moment. Please let me know if you have any other questions. Zico Koekkoek package notification when endingClosed   Amelia   Updated May 29, 2024 at 3:45pm   2 Most recent comment from Uroš Jovanović:Hello Zico,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Ivan GTM Tracking & Redirect After BookingClosed   Amelia   Updated May 29, 2024 at 3:41pm   2 Most recent comment from Uroš Jovanović:Hello Ivan,Thank you very much for sharing that with other people.Hope that this will be useful for a lot of Amelia users. Barad Dediashwili Events does not register users at allClosed   Amelia   Updated May 29, 2024 at 3:08pm   11 Most recent comment from Uroš Jovanović:Hello Leonardo, We will go through this on your separate ticket.I appreciate your patience. Lars Customer does not receive confirmation e-mail when appointment is confirmed through E-mail / Google Calendar EventClosed   Amelia   Updated May 29, 2024 at 11:03am   4 Most recent comment from Stefan Petrov:Hello Lars,Apologies for the delayed answer. Unfortunatelly, I'm not able to reproduce this issue on our localhost. Are you using the SMTP protocol for sending emails? There is also this option " ... Dickson Loo CANNOT DOWNLOAD PLUGIN AFTER PURCHASEClosed   Amelia   Updated May 29, 2024 at 8:47am   12 Most recent comment from Aleksandar Vuković:Hello again Dickson.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3655663/ For future reference, please don ...