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Public Tickets

Jason Notifications - Knowing which users are newClosed   Amelia   Updated June 5, 2024 at 11:06am   2 Most recent comment from Stefan Petrov:Hello JasonThanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can create new notifications in Amelia, but you can only assign them ... Anton Tech supportClosed   Amelia   Updated June 5, 2024 at 10:31am   4 Most recent comment from Stefan Petrov:Hello Anton,In case when you have a third-party plugin (WP Mail STMP), you want to use WP mail in Amelia settings. Using the SMTP settings in both places will result in conflict. If your third-party p ... Simon Ferrara removing search bar and filter by employeeClosed   Amelia   Updated June 5, 2024 at 10:29am   4 Most recent comment from Uroš Jovanović:Hello Simon,Starting from Amelia 7.4.2, users can pre-select a list of entity IDs separated by commas, which will be automatically pre-filled on the form. The following list of URL parameters can be a ... David Hooper Amelia not showing on siteClosed   Amelia   Updated June 5, 2024 at 10:13am   2 Most recent comment from Uroš Jovanović:Hello David,Thank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can y ... Michael Stripe customer informationClosed   Amelia   Updated June 5, 2024 at 10:01am   7 Most recent comment from Uroš Jovanović:Hello Rebecca,We have seen that you created a separate ticket and our colleague has responded to it.Please let us know if you have any other questions. Triad-Orbit No Login Details for Customer PanelClosed   Amelia   Updated June 5, 2024 at 9:59am   4 Most recent comment from Uroš Jovanović:Hello,Thank you for the update on this and for your patience.So, to sum up, your client has two options: If they haven't created a password after completing the booking process, they can click on ... ronnie adams New Customer PanelClosed   Amelia   Updated June 5, 2024 at 9:59am   10 Most recent comment from Stefan Petrov:Hello ronnie,You are welcome.Well, there are no options to translate this string in multiple languages (Multi-site). Since this is not an official feature, it would require customization. Certainly, a ... Brad Limit hours that a service can be bookedClosed   Amelia   Updated June 5, 2024 at 9:42am   4 Most recent comment from Uroš Jovanović:Hello Brad,Thank you for the update on this.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins ... Peter Vox Emails not going outClosed   Amelia   Updated June 5, 2024 at 7:42am   8 Most recent comment from Uroš Jovanović:Hello Peter,Glad to hear that it works just fine.Please let me know if you have any other questions. I will have this ticket closed now. Sophia Schütze Error in the “Telephone number” input fieldClosed   Amelia   Updated June 5, 2024 at 7:41am   4 Most recent comment from Uroš Jovanović:Hello Sophia,Please try the following CSS and let me know if it works or not: #amelia-container > div.am-elfci.am-dialog-el__main-container > form > div:nth-child(4) > div > div > div > button{    w ... TechTeam Webhook informationClosed   Amelia   Updated June 5, 2024 at 7:15am   21 Most recent comment from Aleksandar Vuković:Hi again.This error is nothing to worry about, even though it's annoying:Cannot read properties of null (reading 'replaceChild')It is something our developers plan to fix, but the point ... Destiny Taylor Calendar dates and times not showing on front end bookingClosed   Amelia   Updated June 4, 2024 at 3:07pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you ple ... John Griner Cloning AmeliaClosed   Amelia   Updated June 4, 2024 at 3:02pm   2 Most recent comment from Uroš Jovanović:Hello John,I provided you with such information at the following link: https://tmsplugins.ticksy.com/ticket/3658325/Please let me know if you have any other questions. Joel Embedding via iFrame on the same websiteClosed   Amelia   Updated June 4, 2024 at 2:34pm   2 Most recent comment from Uroš Jovanović:Hello Joel,Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. But maybe there is a way to achieve this, but unfortunately, at this time we don't h ... Federico Barberis amelia notification cron jobClosed   Amelia   Updated June 4, 2024 at 2:32pm   2 Most recent comment from Uroš Jovanović:Hello Federico,Thank you for reaching out to us.I would suggest that you check this with the WP Crontrol plugin and they will be able to assist you with this.In the meantime, please let me know if y ...