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Public Tickets

Michal New servicesClosed   Amelia   Updated April 26, 2024 at 2:20pm   2 Most recent comment from Stefan Petrov:Hello Michal,Thanks for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as tha ... Jacob S Create New Customer BugClosed   Amelia   Updated April 26, 2024 at 1:30pm   6 Most recent comment from Stefan Petrov:Hello Jacob,Thanks for the credentials. You need to make sure that you enter the first and last name before expanding the Wordpress field It does work when you enter the credentials first. This is be ... Vincent Lacante Remove Outlook Calendar Busy SlotsClosed   Amelia   Updated April 26, 2024 at 11:31am   14 Most recent comment from Marko Davidović:Hello again,Everything is fine as far as Amelia is concerned but the issue is that you have the same mail for an employee and a customerYou have created conflict of roles si Amelia can not function pr ... Mohamed Danial Luqman Amelia Product and Other ProductClosed   Amelia   Updated April 26, 2024 at 11:15am   2 Most recent comment from Marko Davidović:Hello there, I'm afraid that we didn't quite get what you want to achieve exactly? Can you please send us a short one minute video of the issue so that we can see the steps. We wish you all ... Openred Bringing anyone with you functionClosed   Amelia   Updated April 26, 2024 at 10:50am   12 Most recent comment from Uroš Jovanović:Hello Openrad,Glad to be able to assist you.I will have this ticket closed now. Laura Amelia plugginClosed   Amelia   Updated April 26, 2024 at 10:50am   2 Most recent comment from Uroš Jovanović:Hello Laura,Thank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can ... Helgi Skaftason Skjortnes Amelia not working with Elementor PopupClosed   Amelia   Updated April 26, 2024 at 9:15am   10 Most recent comment from Aleksandar Vuković:Hello Sebastien.All Amelia forms offer this possibility but if there are multiple employees or locations assigned to the service, they will be offered before the date/time selection.In that case, you ... son nguyen Set the last booking time for all services to 7:15PMClosed   Amelia   Updated April 26, 2024 at 7:41am   14 Most recent comment from Stefan Petrov:You are welcome, son.Please, feel free to open a new ticket regarding any other questions or issues and we will kindly assist.Have a nice day! Daniel Husband Pre populate address in woocommerce checkoutClosed   Amelia   Updated April 26, 2024 at 7:16am   4 Most recent comment from Stefan Petrov:Hello Daniel,The WooCoomerce window is a separate window and it can actually read some information such as first and last customer name, country, and phone as you can see on the screenshot below. Unf ... Wilfried Kopecky wrong button textClosed   Amelia   Updated April 26, 2024 at 7:42am   4 Most recent comment from Marko Davidović:Hello again,We just wanted to let you know that you do not need to make any major changes or change shortcode you can just change in your builder to a new version with a click and that is itHope this ... Brigitte Schweizer Multiple E-Mail addressesClosed   Amelia   Updated April 26, 2024 at 5:58am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. And at this time it is not possible to implement this the notification can only be sent ... Tobias Huber Backend not loading and errorsClosed   Amelia   Updated April 25, 2024 at 7:07pm   12 Most recent comment from Uroš Jovanović:Hello Tobias,Thank you for your patience.Regarding the issue with saving settings on the settings page, we found that there is some unusual definition code present in your wp-config.php file. After r ... Lars Import ICS file in AmeliaClosed   Amelia   Updated April 25, 2024 at 6:48pm   4 Most recent comment from Uroš Jovanović:Hello Nicolaie,Thank you for your assitance here.The issue with that approach is that that table in the database is also connected to a couple other tables and an appointment cannot only by added to t ... Tomáš Strmiska Issue with switching between Customer Panel LanguegesClosed   Amelia   Updated April 25, 2024 at 2:11pm   10 Most recent comment from Uroš Jovanović:Hello Tomáš,Thank you for the update on this.I will have this ticket closed and we will further investigate the issue that you mentioned. María Emilia Quiroga integración con tripadvisorClosed   Amelia   Updated April 25, 2024 at 1:30pm   2 Most recent comment from Stefan Petrov:Hello Maria,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  t ...