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Public Tickets

Kayla Snyder Starter→Standard Upgrade IssuesClosed   Amelia   Updated July 15, 2024 at 6:30am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You need to upgrade it manually.You can download Amelia from this link https://we.tl/t-G1cMrtgwNA We are sending you a short instruction on how to update ... Mark Lovett Need 2 booking calendar formsClosed   Amelia   Updated July 15, 2024 at 5:17am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. If you do not want to show the employee and location fields you can hide them easily in customize section. As for separate booking forms for each service ... Adina J Docter Docter European/Military time stampClosed   Amelia   Updated July 15, 2024 at 5:10am   4 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This is for front end only not for the backend. This is still not possible to set on the backend. We plan to redesign backend in the near future so we en ... Andrij Romaniw Two or more independent calendar for one personClosed   Amelia   Updated July 15, 2024 at 5:10am   5 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You can either set fixed general emplyoee work hours or you can use special day. There is no third option. You can set special days work weeks or months ... Kavaitri One Employee working at 2 locations over the weekClosed   Amelia   Updated July 15, 2024 at 5:05am   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gl ... Patricio Youlton Issues with Amelia after the UpdateClosed   Amelia   Updated July 14, 2024 at 9:55am   8 Most recent comment from Uroš Jovanović:Hello Patricio,Thank you for the update on this.Can you please test it out now and let me know if it works or not?Looking forward to your reply. Vincent Lacante Link to JetPack CRMClosed   Amelia   Updated July 13, 2024 at 4:37pm   4 Most recent comment from Uroš Jovanović:Hello Vincent,Thank you for the update on this.Can you please elaborate on what you are referring to and I will assist you with this? Looking forward to your reply. Vincent Lacante Reservation impossible with a telephone number already registered in WordpressClosed   Amelia   Updated July 13, 2024 at 4:34pm   2 Most recent comment from Uroš Jovanović:Hello Vincent,Thank you for reaching out to us.For this purpose, you can disable the "Check customer's name for existing email/phone when booking" option on the Amelia/Settings/Roles/Customers pa ... Joan Laurea How to see Catalog Booking FormClosed   Amelia   Updated July 13, 2024 at 3:15pm   2 Most recent comment from Uroš Jovanović:Hello Joan,Thank you for reaching out to us.It could be a cache issue, can you please try to clear the cache and let me know if that works for you or not?Looking forward to your reply. paul moore attaching documents to be sent to clientsClosed   Amelia   Updated July 13, 2024 at 3:13pm   4 Most recent comment from Uroš Jovanović:Hello Paul,In regards to attaching and sending a form through email, unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the followi ... Kathrine Johnson Payment link not asking for all appointment payments at onceClosed   Amelia   Updated July 13, 2024 at 3:02pm   2 Most recent comment from Uroš Jovanović:Hello Kathrine,Thank you for reaching out to us.I could not replicate this issue from my end.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could l ... FX RéservationsClosed   Amelia   Updated July 12, 2024 at 8:30pm   4 Most recent comment from Aleksandar Vuković:Malheureusement, non. Les réductions actuelles appliquées sur notre site web ne peuvent pas être prises en compte dans le prix lorsque vous effectuez une mise à niveau de la version via notre bou ... Irene Gurrieri Amelia's notifications don't work with last updateClosed   Amelia   Updated July 12, 2024 at 1:19pm   22 Most recent comment from Stefan Petrov:Hi Irene,This is because the WP mail or PHP mail is not a "stable" protocol and sometimes it can work, sometimes it doesn't. I've also tried google as the host, and this is the error I see i ... Robin Koss Add 2 Employees to 1 KalenderClosed   Amelia   Updated July 12, 2024 at 12:22pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, for the employees' emails, if you use Google or Outlook for emails there is a workaround. You can put the same email just place +number before @ ... Martin UpgradeClosed   Amelia   Updated July 12, 2024 at 11:41am   4 Most recent comment from Stefan Petrov:Hi Martin,Can you please check if your subscription is active? Perhaps, you've canceled it, meanwhile? If that's the case, you won't be able to upgrade it since it's not activated ...