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Public Tickets

Gianmarco Amelia plugin doesn't send any email to my customerClosed   Amelia   Updated October 24, 2024 at 10:42am   7 Most recent comment from Marko Davidović:Hello again, You are using the old version of Amelia We now have a new version of Amelia. When the plugin is not up to date it can have all sorts of issues you need to update to the latest version of ... George Employee Times Show an Hour EarlierClosed   Amelia   Updated October 24, 2024 at 10:31am   8 Most recent comment from Stefan Petrov:Hello Melanie, When you have several questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and question ... Loft33 Odd employee holiday collisionClosed   Amelia   Updated October 24, 2024 at 9:53am   13 Most recent comment from Uroš Jovanović:Hello, Glad to be able to assist you. Please let me know if you have any other questions. pmtd How to set the service to only rest for a certain period of time?Closed   Amelia   Updated October 24, 2024 at 8:37am   4 Most recent comment from Stefan Petrov:Hello pmtd, Unfortunatelly, you won't be able to configure this with one service since you have two periods with different durations. 10 AM to 12 PM is the 2 hours duration service, while the oth ... ronnie adams Wp Users and Amelia UsersClosed   Amelia   Updated October 24, 2024 at 8:34am   4 Most recent comment from Uroš Jovanović:Hello Ronnie, Glad to be able to assist you. I will have this ticket closed now. Odin Collapsing Form 2.0 not expanding contentClosed   Amelia   Updated October 24, 2024 at 8:30am   4 Most recent comment from Marko Davidović:Hello again, We encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature deve ... Francisco Latapiat Customer PanelClosed   Amelia   Updated October 24, 2024 at 7:49am   2 Most recent comment from Stefan Petrov:Hi Francisco, Thanks for reaching out to us. That's a nice idea, but, unfortunately, something like this would not be possible to configure. There is an option to configure the custom duration an ... Jose Romero Sanfelix can't access amelia smsClosed   Amelia   Updated October 24, 2024 at 7:26am   2 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. Please check if you are using the latest version of Amelia. ( You can always check what is the current latest version on this changeLog page) if not ... David Peters ameliastepbookingClosed   Amelia   Updated October 24, 2024 at 6:29am   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gl ... Max Company name filed or custom filed ?Closed   Amelia   Updated October 24, 2024 at 6:17am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You can create custom fields so that your customers can enter their company name when they book appointment. Then you can add this placeholder and set th ... Laura Fetherstonhaugh Notifications not workingClosed   Amelia   Updated October 30, 2024 at 10:39am   23 Most recent comment from Uroš Jovanović:Hello Laura, Thank you for your patience. You can also provide us with access to your DNS settings so we can add an SPF record and test SMTP again. Looking forward to your reply. Fay Oleary Urgent Customising support help needed pleaseClosed   Amelia   Updated October 23, 2024 at 3:58pm   4 Most recent comment from Uroš Jovanović:Hello Fay, My apologies for the misunderstanding, but you should be able to set up a 9-11 am work hour period by setting the "Default time slot step" option to 1 hour. Looking forward to your reply. Ricardo duplicate appointment in Google CalendarClosed   Amelia   Updated October 23, 2024 at 3:52pm   2 Most recent comment from Uroš Jovanović:Hello Ricardo, Thank you for reaching out to us. Events from Google Calendar will not be displayed in Amelia but busy events from Google Calendar will block time slots in Amelia. For that purpose, ple ... Michał Goluch Special daysClosed   Amelia   Updated October 23, 2024 at 3:34pm   5 Most recent comment from Uroš Jovanović:Hello Michał, My apologies for the additional question,  Can you please elaborate on what you are referring to and I will assist you with this? Looking forward to your reply. MITSUHIRO SUNADA Problems when adding appointments on the administrator's sideClosed   Amelia   Updated October 23, 2024 at 2:45pm   24 Most recent comment from MITSUHIRO SUNADA:I'll have to erase your Wordpress permissions. Once again, thank you Stefan for your generous support!