Okay

Public Tickets

peter BAD SUPPORTClosed   Amelia   Updated May 12, 2024 at 12:03pm   2 Most recent comment from Uroš Jovanović:Hello Peter,Thank you for your feedback, we have since responded to the other ticket that you created.I am looking forward to your reply. ronnie adams No Show FlexibilityClosed   Amelia   Updated May 11, 2024 at 7:18am   6 Most recent comment from ronnie adams:Hi Lixia - Look at the attachment (settings-> roles->customer). For some reason they've put it under the customer tab in settings and not admin. And then you'll see that as an option come u ... Jorge Leonardo Soto Pozo Minimum time required before bookingClosed   Amelia   Updated May 10, 2024 at 2:48pm   4 Most recent comment from Stefan Petrov:You are welcome, Jorge.I'm glad that i could help.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews abou ... Jing Ren Google Calendar Not Syncing And No Emails After Appointment BookingClosed   Amelia   Updated May 10, 2024 at 1:55pm   5 Most recent comment from Stefan Petrov:Hello Jing,In theory, yes. Increasing this number should in seeing more appointments/events on the Google Calendar. But, if the STMP procotol is already used, and the employee is already connected to ... Dalibor Notification 2 and more servicesClosed   Amelia   Updated May 10, 2024 at 1:16pm   4 Most recent comment from Stefan Petrov:Great, thanks for the feedback!If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Steve Dupuis Custom FieldsClosed   Amelia   Updated May 10, 2024 at 1:14pm   4 Most recent comment from Stefan Petrov:Hello Steve,Yes, that is supposed to be my next step recommendation. Usually, if the custom fields are assigned properly, its the caching issue. But, good thing that they are working now properly. Jeanine Ruder Clients cannot bookClosed   Amelia   Updated May 10, 2024 at 12:59pm   5 Most recent comment from Jeanine Ruder:Hi, I did that because I was losing clients and not getting help for 5 days. Thank you for understanding. Kevin ics file modificationClosed   Amelia   Updated May 10, 2024 at 12:57pm   4 Most recent comment from Uroš Jovanović:Hello Kevin,Thank you for reaching back out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https:// ... Stephen How do I calculate what we owe employeesClosed   Amelia   Updated May 10, 2024 at 12:35pm   4 Most recent comment from Uroš Jovanović:Hello Stephen,Thank you for the update on this.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Salam set upClosed   Amelia   Updated May 10, 2024 at 12:30pm   5 Most recent comment from Uroš Jovanović:Hello Richard,Thank you for chiming in.Salam, please try the before-mentioned solution and let me know if it works or not.Looking forward to your reply. Troy Arnold Prerequisite Service before other services…Closed   Amelia   Updated May 10, 2024 at 10:16am   4 Most recent comment from Stefan Petrov:You are welcome, Troy.Feel free to test it out and let me know if you have any other questions or issues.Have a nice day! Douglas Employee Panel loading Events SlowClosed   Amelia   Updated May 10, 2024 at 10:10am   2 Most recent comment from Stefan Petrov:Hello Douglas,Thanks for reaching out to us. Can you please provide the WP admin credentials, as well as the employee credentials, so i can check on your page?Please provide me a temporary WP-admin (a ... Sandrine Abibo Appointment managementClosed   Amelia   Updated May 10, 2024 at 10:03am   2 Most recent comment from Stefan Petrov:Hello Sandrine,Thanks for reaching out to us. The employee work hours schedule, once configured, is repeated weekly. If you want to configure a different schedule, you can use special days options, or ... Simon Whyatt WooCommerce ErrorClosed   Amelia   Updated May 10, 2024 at 9:44am   6 Most recent comment from Stefan Petrov:Hello Simon,Great to hear that! Looks like WooCoomerce decided to solve things out with updatesIf you have any other questions, please open a new ticket and we will gladly help you there.Have a nice d ... Ismail Ayobami Notifications Not WorkingClosed   Amelia   Updated May 10, 2024 at 9:14am   10 Most recent comment from Stefan Petrov:Of course, Ismail.Please, keep me posted on this one.