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Public Tickets

Worship Times Order of Date & Time in booking formClosed   Amelia   Updated May 19, 2024 at 11:40am   6 Most recent comment from Uroš Jovanović:Hello,Thank you for the update on this.I will have this ticket closed now. Strategy Developers Time Slots Offsets with bookingsClosed   Amelia   Updated May 17, 2024 at 3:11pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for bringing this to our attention. We have noted the issue you're experiencing with the offset timings for 30-minute meetings in Amelia due to your Outlook calendar integration. ... María Reyna packagesClosed   Amelia   Updated May 17, 2024 at 2:55pm   26 Most recent comment from Uroš Jovanović:Hello Hanna,Thank you for reaching out to us.Can you please create a separate ticket for this purpose and we will assist you with this? Looking forward to your reply. Sandeepa Google Calendar syncClosed   Amelia   Updated May 17, 2024 at 1:56pm   16 Most recent comment from Uroš Jovanović:Hello Sandeep, Thank you for your patience. I will have this tested out and will provide you with an update on this. MacTable GmbH user-defined fieldsClosed   Amelia   Updated May 17, 2024 at 1:12pm   2 Most recent comment from Stefan Petrov:Hello MacTable GmbH,Thanks for reaching out to us. Unfortunately, each time a customer wants to book an appointment, he needs to fill in the custom fields, there is no option to save or "pre-populat ... Graham OConnor New customersClosed   Amelia   Updated May 17, 2024 at 11:44am   2 Most recent comment from Stefan Petrov:Hello Graham,Thanks for reaching out to us.I don't know if you can disable it through WordPress settings, but I do know that you can do it with this plugin: https://wordpress.org/plugins/manag ... Jonas Höglund Order of appointments in package in receiptClosed   Amelia   Updated May 17, 2024 at 9:57am   4 Most recent comment from Marko Davidović:Hello again,We see that this is from receipt we just offer a possible reason why this is happening. Thank you for letting us know we will forward this to our dev team and if this is something that is ... Stephen cancellation and refundClosed   Amelia   Updated May 17, 2024 at 11:44am   3 Most recent comment from Marko Davidović:Hello again,We just got the feedback from our colleagues and they have told us that we have approved your refund request and you will receive your money back in the next couple of days. We are real ... Holger Change event lists card color on sideClosed   Amelia   Updated May 17, 2024 at 8:36am   4 Most recent comment from Stefan Petrov:Hello Holger,Unfortunately, currently, this can be configured for each event separately. For any suggestions, you can refer to our suggestion page and suggest a feature/improvement there. I will cer ... Kristian Dwayne Latana Shortcode for customer panel 2.0 isn't workingClosed   Amelia   Updated May 17, 2024 at 8:20am   7 Most recent comment from Stefan Petrov:Hello Krisitan,Of course, please refer to this article more for information - Updating the plugin to the latest version There are a couple of ways to update to the latest version, but if you need ad ... Sandeepa Amelia Update 7.5.1Closed   Amelia   Updated May 17, 2024 at 7:48am   4 Most recent comment from Uroš Jovanović:Hello Sandeepa,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way ... Karin Åberg Problem after updateClosed   Amelia   Updated May 17, 2024 at 7:02am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We are glad to hear that all is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question an ... Jon Amelia not syncing to calendar with multiple employeesClosed   Amelia   Updated May 17, 2024 at 5:37am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.To resolve this issue, you could access the database, find the wp_amelia_providers_to_outlook_calendar table, and delete all the rows. After doing that, ... Nina stuck in loading processClosed   Amelia   Updated May 16, 2024 at 9:55pm   8 Most recent comment from Uroš Jovanović:Hello Nina,Really sorry to hear that you are moving away from the Amelia plugin. I have approved your refund request and you will receive your money back in the next couple of days. If you wish to com ... Jonas Höglund Showing packages and servicesClosed   Amelia   Updated May 16, 2024 at 7:39pm   3 Most recent comment from Uroš Jovanović:Hello Jonas,Glad to hear that you found the solution to this.I will have this ticket closed now.