according to the instructions I need to set a cron job for the next day reminder and follow up email. However, it seems both cron jobs are the same, see:
1. Next day reminder: http://prntscr.com/q4cll6
2. Follow up email: http://prntscr.com/q4clpy
I added the first one to cPanel (http://prntscr.com/q4cluy) but upon adding the follow up cron I got this error (http://prntscr.com/q4cm23)
Hope you can shed a light.
Hi again Patrick.
All scheduled e-mail and SMS notifications use the same cron job, that is true. You can see the notice about the cron job for every notification that needs to be scheduled simply because you may not need every notification we have to offer, but we want you to know that the specific notification requires a cron job.
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That makes sense but how do I know that both emails will be fired off at the right time when they both use the same cron job?
If you configured the cron job correctly, they will be. There's no point in creating dozens of different cron jobs for the same purpose, wouldn't you agree? The only purpose here is to send out an e-mail, so one cron job will be fired at different times - the times you define above the notification template:
If there's an appointment that meets a criterion for scheduled notifications, a cron hob will be activated and a notification that meets that criterion will be sent. That's it.
You can simply schedule an appointment and test it.
For sure. Just wanted to make sure that one cron job will send both emails.
Sure thing, Patrick.
You're welcome, glad I could help.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.