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Public Tickets

Ali Hamkar how to embed customized formClosed   Amelia   Updated July 26, 2024 at 7:30am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We would need a couple of screenshots of the issue. Or short one minute video of the issue.1. Make sure that you are customizing the correct booking form2 ... Siggi google calendar integration fields display.Closed   Amelia   Updated July 26, 2024 at 7:08am   4 Most recent comment from Stefan Petrov:Hi Siggi,Thanks for the additional information, I see now. Unfortunatelly, there is no option to configure this for multiple Calendars. Since there is an option to configure this for one Google Calend ... Kevin Change E-Mail notificationsClosed   Amelia   Updated July 26, 2024 at 7:05am   2 Most recent comment from Stefan Petrov:Hi Kevin,Thanks for reaching out to us. My first guess is that you might have additional languages added and thus you need to select the template in notification section. In the upper right corner, yo ... Alberto Appointments configurationClosed   Amelia   Updated July 26, 2024 at 5:31am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment settings. When this is e ... Philip Red bookingsClosed   Amelia   Updated July 25, 2024 at 8:08pm   6 Most recent comment from Aleksandar Vuković:I'm glad to hear that, Philip.Please feel free to reach out to us if you have any further questions or concerns! Carlos Amelia not laodingClosed   Amelia   Updated July 25, 2024 at 7:55pm   2 Most recent comment from Aleksandar Vuković:Hello Carlos.Thank you for reaching out to us.You didn't mention an article, but a public ticket, but regardless - we don't have an article about this issue. Your form is constantly loading ... Thomas Stickdorn Manager CalendarClosed   Amelia   Updated July 25, 2024 at 1:55pm   10 Most recent comment from Stefan Petrov:You are welcome, Thomas.I'm glad that I can help. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews abo ... Shauna Foley Client unable to login to customer panelClosed   Amelia   Updated July 25, 2024 at 1:54pm   6 Most recent comment from Stefan Petrov:Hi Shauna,That's strange, but unfortunatelly, I'm not sure how else we can test it. All the tests suggest that the issue is related to the customer email, but I'm not able to test it si ... Nicolas Duarte Appointment schedule functionClosed   Amelia   Updated July 25, 2024 at 1:36pm   2 Most recent comment from Aleksandar Vuković:Hello NicolasThe best approach here would be to configure the Google Calendar or the Outlook Calendar integration. Then, you'd link your employees with their Google/Outlook Calendars, and when ... Mackenzie ActivationClosed   Amelia   Updated July 25, 2024 at 12:43pm   2 Most recent comment from Stefan Petrov:Hi Mackenzie,Thanks for reaching out to us.If your Activation Tab in the main plugin settings looks like this, it means that you have the Lite ( free) Plugin version installed. Please follow the st ... GMC74 Amelia STOP Working after HydeMyWPGhost is activatedClosed   Amelia   Updated July 25, 2024 at 12:35pm   13 Most recent comment from Aleksandar Vuković:My pleasure, Alex.Please feel free to reach out to us if you have any further questions or concerns! Ursula Elmes Can Packages displayed on the book form be moved to the bottomClosed   Amelia   Updated July 25, 2024 at 12:21pm   2 Most recent comment from Aleksandar Vuković:Hello UrsulaAt this time, there's no way to move Packages below the services as they are offered as promo deals. I will forward this as a suggestion to our developers, so they can work on it in t ... Andi Ganteng Banget Ajax error when booking formClosed   Amelia   Updated July 25, 2024 at 10:53am   2 Most recent comment from Aleksandar Vuković:Hello Andi.Thank you for reaching out to us.I had no issues booking an appointment on your site:Does this happen for a specific service, or for a specific employee, or a specific customer? Can you re ... Rico Customer detailsClosed   Amelia   Updated July 25, 2024 at 10:46am   4 Most recent comment from Stefan Petrov:Hi Rico,That I was referring to, actually. An admin can edit this information, but the other information such as address, city and etc is missing. I suggested suggesting this as a feature.  Robin Koss Events only showing 3 months in advanceClosed   Amelia   Updated July 25, 2024 at 9:31am   2 Most recent comment from Stefan Petrov:Hi Robin,Thanks for reaching out to us. Unfortunatelly, currently, this is not possible to configure. We are currently working on Event List Calendar V2,  feel free to suggest this as a feature on ou ...