Public Tickets
Shira Feen
EmailsClosed
Amelia
Updated October 31, 2024 at 7:59am
2
Most recent comment from Stefan Petrov:Hello Shira,
I can see that this is a duplicate ticket, and we already covered this topic in another ticket:
https://tmsplugins.ticksy.com/ticket/3586412/
For future reference, please don't open ...
Giovanni
Timing Slot is Wrong in BackendClosed
Amelia
Updated October 31, 2024 at 7:55am
2
Most recent comment from Stefan Petrov:Hi Giovanni,
Thanks for reaching out to us. You can enable the "allow admin to book at any time" option in User Role settings.
If you enable this option, the Admin will be able to book an appointme ...
Kiley Atkins
The appointment times are appearing wrong on my calendarClosed
Amelia
Updated October 31, 2024 at 7:42am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Make sure that your WordPress time zone is set to a city not to forx example UTC+5
Check the time zone set for employees in employee modal
If you enabled ...
Yaniv Morozovsky
Whatsapp - block incoming messagesClosed
Amelia
Updated October 31, 2024 at 7:31am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. You can try and set up the Auto-Responder message. You can read more about it on this ...
Ederson
I only have one consultant and I want it to be shown selected.Closed
Amelia
Updated October 31, 2024 at 7:29am
4
Most recent comment from Stefan Petrov:Hi Ederson,
I understand, but unfortunately, this is not possible to configure. Since Amelia doesn't show the selection option when only one employee is assigned.
Please feel free to search thr ...
Corcaud
Notifications clientsClosed
Amelia
Updated October 31, 2024 at 7:27am
9
Most recent comment from Stefan Petrov:Bonjour Corcaud,
Merci pour l'accès. Je vois cette erreur dans la console développeur lorsque j'essaie d'envoyer un email de test.
Cela pourrait être un problème lié aux paramètr ...
Jamie Stone
Custom FieldsClosed
Amelia
Updated October 31, 2024 at 7:23am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. At this time the custom fields are tied to appointments not to customers. This is how i ...
Veronica
Can't activate pluginClosed
Amelia
Updated October 31, 2024 at 6:58am
6
Most recent comment from Marko Davidović:Hello again,
My apologies I forgot to ask this before, but may I ask you for a small favor if you don’t mind?
There are a few places with reviews about plugins that matter to our future customers. ...
Veronica
TranslationClosed
Amelia
Updated October 30, 2024 at 9:26pm
2
Most recent comment from Uroš Jovanović:Hello Veronica,
Thank you for reaching out to us.
The translation of the "days and months" on the Calendar for the Appointment time slots is based on a 3rd Party library,
which will automatically tran ...
Andi Ganteng Banget
package appointmentClosed
Amelia
Updated October 30, 2024 at 8:54pm
4
Most recent comment from Uroš Jovanović:Hello Andi,
For that purpose, you can take a look at the API documentation for this.
Please let me know if you have any other questions.
Defever
Création d'un service avec un autre service à l'intérieurClosed
Amelia
Updated October 30, 2024 at 5:09pm
2
Most recent comment from Uroš Jovanović:Bonjour B. Defever,
Merci pour votre question ! Actuellement, dans Amelia, un employé ne peut être assigné qu'à un seul rendez-vous à la fois. Malheureusement, cela signifie qu'il n ...
John Maravelakis
Dashboard and all info not loading for Employee usersClosed
Amelia
Updated October 30, 2024 at 5:06pm
6
Most recent comment from Uroš Jovanović:Hello John,
That is fine, please let me know if you have any other questions.
Kinno
Email Notification Resend featureClosed
Amelia
Updated October 30, 2024 at 5:04pm
2
Most recent comment from Uroš Jovanović:Hello Kinno,
Thank you for reaching out to us.
You can add the following cron event and it should send all emails that were supposed to be sent.
*/15 * * * * https://example.com/wp-admin/admin-ajax ...
Dani
user rolesClosed
Amelia
Updated October 30, 2024 at 2:37pm
2
Most recent comment from Stefan Petrov:Hi Dani,
Thanks for reaching out to us. By default, a WP user with employee user role is only able to manage the appointment assigned to him. Only users with admin or manager user roles are able to ma ...
Mikail Shaw
payment defaultClosed
Amelia
Updated October 30, 2024 at 2:34pm
10
Most recent comment from Stefan Petrov:Hi Mikail,
Thanks for the feedback, that makes sense. Great to see that you were able to find the solution.
Looking forward to hearing from you regarding other questions or issues.
Have a nice day!