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Public Tickets

Stefano Nardacchione Fix and helpClosed   Amelia   Updated July 31, 2024 at 2:20pm   4 Most recent comment from Stefan Petrov:Hi Stefano, I was referring to this, actually.  This is the WP user section, where you need to check this. As you can see, these users have only one user role assigned, but perhaps your user have mu ... Kavaitri Manual Update from 7.5.1 to 7.7.1Closed   Amelia   Updated July 31, 2024 at 1:25pm   6 Most recent comment from Stefan Petrov:You are welcome, Kavaitri.Looking forward to hearing from you regarding other questions or issues.Have a nice day! Bornecque EventClosed   Amelia   Updated July 31, 2024 at 12:27pm   2 Most recent comment from Stefan Petrov:Hi Bornecque,Thanks for reaching out to us. Yes, you can configure this, but you would need to change the default timeslot step in General settings. By default, it is configured to 30 minutes, but if ... Karin Kalender wird nicht angezeigtClosed   Amelia   Updated July 31, 2024 at 10:55am   4 Most recent comment from Marko Davidović:Hello again,When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions that are related to different subjects will be in separate ... Ilcho Ilchev Google calendar setup both waysClosed   Amelia   Updated July 31, 2024 at 10:30am   6 Most recent comment from Stefan Petrov:You are welcome, Ilcho,Looking forward to hearing from you regarding other questions or issues.Have a nice day, too! Nitin Shah Stripe International PaymentsClosed   Amelia   Updated July 31, 2024 at 10:29am   10 Most recent comment from Aleksandar Vuković:Hello Nitin.If you have updated to the newest 7.7.1 version, please enable the address fields in payment settings for Stripe. If the customers are created accurately for international payment, please ... Vitalii Google calendar full 2-way syncClosed   Amelia   Updated July 31, 2024 at 10:04am   2 Most recent comment from Uroš Jovanović:Hello Vitalii,Thank you for reaching out to us.Rescheduling, canceling, or deleting the appointment needs to be done in Amelia. Suppose you reschedule the appointment using Google Calendar. In that ca ... Ali Hamkar How to set limit for recurring booking and change tax labelClosed   Amelia   Updated July 31, 2024 at 9:41am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.When you have several questions or issues please open a new seperate ticket for each issue, and we will help you there. In that way, issues and questions ... Phil Mace Plugin is not updatingClosed   Amelia   Updated July 31, 2024 at 9:17am   4 Most recent comment from Uroš Jovanović:Hello Phil,Glad to hear that the issue has been resolved.I will have this ticket closed now. Gonçalo Schedule not oppeningClosed   Amelia   Updated July 31, 2024 at 7:45am   2 Most recent comment from Stefan Petrov:Hi Gonçalo,Thanks for reaching out to us. Just logged in to your website to double check. I'm not able to see the popup loading even after a few tries. Have you tried clearing cache/cookies? Is ... Julio Segovia English / Spanish ServicesClosed   Amelia   Updated July 31, 2024 at 6:44am   4 Most recent comment from Marko Davidović:Hello again,Not exactly this is web design it is not due to Amelia. If you set it to Spanish it will show in Spanish if you set it to English it will show in English. You can look for solution online ... Rodney Ndaira events with bookable timeslotsClosed   Amelia   Updated July 30, 2024 at 12:09pm   8 Most recent comment from Uroš Jovanović:Hello Rodney,That is fine, let me know if you need further assistance with that.Let me know if you need further assistance. Conor Chapman Preselect Booking Parameters not working/saving for step bookingClosed   Amelia   Updated July 30, 2024 at 11:39am   6 Most recent comment from Stefan Petrov:Hi Elisabeth,Please open a new, separate ticket with all the details and we will kindly provide assistance there.Thanks. Daniel Redlinger Request for Sequential Timeslot Booking FunctionalityClosed   Amelia   Updated July 30, 2024 at 10:19am   2 Most recent comment from Stefan Petrov:Hi Daniel,Thanks for reaching out to us. Sorry to disappoint you, but currently, there is no option to configure this within Amelia features. Once configured, all timeslots will be visible on the fron ... Shamika Jay Specific Time slots for appoinmentsClosed   Amelia   Updated July 30, 2024 at 9:50am   6 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gla ...