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  Public Ticket #2826468
Json data import
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  • Shawn started the conversation

    Hello, 

    i am trying your plugin in localhost using JSON import

    but it keeps saying "Table in data source has no rows."

    even i m using your site sample 

    http://wpdatatables.com/sample_files/employees.json

    also i would like to know if that source JSON is modified, will the output table refresh to latest updated data?

    thanks


  • [deleted] replied

    Hi Shawn

    Thank you for reaching out to us.

    This error usually appears when the file structure is not correct. Please have a look at our documentation on how to create a table from serialized php array. We tried to recreate the issue in our local using the example from our documentation but everything works as expected. Could you please send us a screenshot or a screen recording of the issue so we can get a better understanding and what steps we need to take to recreate the issue.

    Tables linked to an existing source will be updated when the source file is updated but please note that any changes to the file structure (renaming, reordering, removing or adding columns) is not recommended as the table my brake. 

  • Shawn replied

    Thanks Blaženka

    the attached are the steps i did, 

    screen1 is first i selected "linked data"

    screen2 is then i choose "JSON" and then paste the link

    http://wpdatatables.com/sample_files/employees.json

    then press "save changes"

    thanks

  • [deleted] replied

    Hi Shawn

    Thank you. I can see you are using the wpDataTables Lite, could you please tell me if you have updated it to the latest version?

    If yes please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.