As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

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Public Tickets

Issac Chua Upload multiple attachmentsClosed   wpDataTables   Updated March 14, 2017 at 4:26pm   4 Most recent comment from [deleted]:Hi issacchua,I understand, but unfortunately something like this requires custom coding. If you are famialiar with JS you can take a look at fileUploadInit function in ../wp-content/plugins/wpdatata ... lcniell Print Group ItemsClosed   wpDataTables   Updated March 14, 2017 at 4:10pm   2 Most recent comment from [deleted]:Hi lcniell,Thank you for the purchase.Unfortunately something like this is not possible out of the box. We are using File Export datatables feature for exporting that doesn't allow printing grouped r ... JOSE MANUEL doesn´t publishClosed   wpDataTables   Updated March 14, 2017 at 4:04pm   2 Most recent comment from [deleted]:Hi JOSE MANUEL,Thank you for the purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most ... Axelmet Format columnsClosed   wpDataTables   Updated March 14, 2017 at 3:40pm   4 Most recent comment from [deleted]:Hi Axelmet,This issue is not related with wpDataTables. This is how File Export feature works in datatables library that we are using as main library for rendering tables and unfortunately there is n ... Jim Wyrsch Make Form WiderClosed   wpDataTables   Updated March 14, 2017 at 2:25pm   4 Most recent comment from [deleted]:Hi Jim Wyrsch, This issue is related with your active theme. The page content in this theme is not wide enough. Maybe you can try to change your theme. The class entry-content of your theme have le ... jacksonliaw Version 1.7.2 Backend Excel-like editor broken?Closed   wpDataTables   Updated March 13, 2017 at 6:24pm   7 Most recent comment from Miloš Jovanović:Hi jacksonliaw,You are right, it is our mistake which slipped when we minified the files.Thank you for letting us know.Hope you would not have any issues.Best regards. Justin Table Saving ErrorClosed   wpDataTables   Updated March 13, 2017 at 4:32pm   6 Most recent comment from Miloš Jovanović:Hi Justin,Can you please send me the link where I can login to your WP.Thank you. KINO LOCKHART Can't install pluginClosed   wpDataTables   Updated March 13, 2017 at 3:09pm   4 Most recent comment from [deleted]:Hi KINO LOCKHART,You can take a look at this tutorial from Youtube how to manually upload and install the plugin - Link. fpuccinelli Puccinelli Upload Additional DataClosed   wpDataTables   Updated March 10, 2017 at 2:26pm   8 Most recent comment from [deleted]:Hi Fabio,You are welcome. We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!  Kim Can't delete record in wpDataTablesClosed   wpDataTables   Updated March 10, 2017 at 1:19pm   4 Most recent comment from Miloš Jovanović:Hi Kim,Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve th ... jstantongeddes Fatal error on 'Activate'Closed   wpDataTables   Updated March 9, 2017 at 11:21pm   3 Most recent comment from jstantongeddes:Thanks for the quick response. The GoDaddy server is in fact still running on ancient PHP 5.2. tsatiroglu Decimal mark from Google SheetsClosed   wpDataTables   Updated March 9, 2017 at 8:18pm   7 Most recent comment from Miloš Jovanović:Hi tsatiroglu,I understand you and surely I will add a task in our TODO list, so we can solve this kind of problem with commas and dots in Google Spreadsheets for future updates.Sorry for any incon ... xtzman Currente DateClosed   wpDataTables   Updated March 9, 2017 at 7:33pm   4 Most recent comment from Miloš Jovanović:Hi xtzman,For this version of plugin it is not possible to have "today" date.From 2.0 version, which are we currently working on, it will be possible for users to choose the today's date when enteri ... hankin Package dropdownsClosed   wpDataTables   Updated March 10, 2017 at 7:53pm   9 Most recent comment from Miloš Jovanović:Hi hankin,We released 1.7.2 yesterday and we have a lot of task for 2.0 version which will change the whole back-end so sorry to disappoint you but unfortunately we do not have free developers to im ... gsmckinlay Custom cssClosed   wpDataTables   Updated March 8, 2017 at 7:51pm   4 Most recent comment from Miloš Jovanović:Hi gsmckinlay,Can you please take a look now.It is a small issue which is fixed for the upcoming version, also we will change the documentation so the users won't be confused.On CSS class, in your ex ...