As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

David Terrazas Filter on a substring in table columnClosed   wpDataTables   Updated April 7, 2017 at 2:05pm   17 Most recent comment from David Terrazas:Okay, now it is working.  I swear I tested this 10 minutes ago and nothing was working....Thanks aliabbasjp Rich text field and display in datatableClosed   wpDataTables   Updated April 7, 2017 at 10:12am   2 Most recent comment from Miloš Jovanović:Hi aliabbasjp,Thank you for your purchase.Sorry but I did not quite understand what are you trying to achieve. Can you please describe me more, thank you. mks222 Feature questionClosed   wpDataTables   Updated April 7, 2017 at 10:00am   2 Most recent comment from Miloš Jovanović:Hi mks222,Thank you for your purchase.Please take a look at this documentation where you can find some usefull advanced filtering. Here are some examples which can you test on our documentation h ... tnconnect Additional Calculation OperatorsClosed   wpDataTables   Updated April 7, 2017 at 9:32am   2 Most recent comment from Miloš Jovanović:Hi tnconnect,Thank you for your purchase.For our upcoming 2.0 version there will be some additional calculation operators and features, so stay tuned.I can not tell you precisely the date when the up ... matthall_5 different colours for select boxClosed   wpDataTables   Updated April 7, 2017 at 9:20am   6 Most recent comment from [deleted]:Hi Matt,You can add this CSS on wpDataTables settings page in Custom CSS field or directly on the page between tags. #table_1_edit_dialog > table > tbody > tr:nth-child(7) > td:nth-child(2) > div > ... Marcin1978 Filters, values in selct boxClosed   wpDataTables   Updated April 6, 2017 at 3:16pm   7 Most recent comment from Marcin1978:Hi BogdanThank you for information, now I have estimation.I will start without this option, later I will return to you.RegardsMarcin cesnek Excel table Third column ​Conditional formatting is not workingClosed   wpDataTables   Updated April 6, 2017 at 11:53am   2 Most recent comment from Miloš Jovanović:Hi cesnek,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most effi ... xtzman iphone row selectionClosed   wpDataTables   Updated April 4, 2017 at 3:14pm   6 Most recent comment from Miloš Jovanović:Hi xtzman,Sorry for late response Tiksy was not working very well in past 5 days and we hope that it would not happened again.We are using  Tiksy as a third party ticketing system and this is our ex ... Tijmen support is not customer friendlyClosed   wpDataTables   Updated April 4, 2017 at 11:52am   4 Most recent comment from Miloš Jovanović:Hi Tijmen,Sorry for delay reply.I am avare that Tiksy was not working at all in past 4-5 days, but that is not on our side and we can not control it.We are using  Tiksy as a third party ticketing sy ... jvivek version 2.0Closed   wpDataTables   Updated April 3, 2017 at 12:12pm   2 Most recent comment from [deleted]:Hi jvivek,Thank you for the purchase.I really need development of front end user input. a better way to input data faster instead of opening the input dialog every single time for one input.You can e ... nicola1966 use multiple databaseClosed   wpDataTables   Updated March 31, 2017 at 7:35pm   2 Most recent comment from Miloš Jovanović:Hi nicola1966,Thank you for your purchase.Sorry to disappoint you but unfortunately there is no easy way to do this without some code customization.If you know PHP you could write scripts which conne ... Alexandr Long downloadClosed   wpDataTables   Updated March 31, 2017 at 7:23pm   22 Most recent comment from Miloš Jovanović:Hi Alexandr,My suggestion will be:Make a column with data like from the column A in Excel file that you sent me.For SYNC Edition, White and Black and Titanium make another 3 columns that will be sele ... xadoom86 colunm type formatClosed   wpDataTables   Updated March 31, 2017 at 4:52pm   2 Most recent comment from Miloš Jovanović:Hi xadoom86,Thank you for your purchase.Unfortunately we do not have that feature in our plugin build-in.But I can suggest you some workaround.Only case (for now) where Time with seconds  would work ... Satyakirti Cannot query Mysql Table. Page hangsClosed   wpDataTables   Updated March 30, 2017 at 4:40pm   3 Most recent comment from [deleted]:Hi Satyakirti,Thank you for the purchase.I have replied you on your another ticket about this Satyakirti Irrational behaviour of new row creationClosed   wpDataTables   Updated March 30, 2017 at 4:39pm   4 Most recent comment from [deleted]:Hi Satyakirti,Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and re ...