As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

PRAVIN Charts not woring properlyClosed   wpDataTables   Updated March 3, 2017 at 4:40pm   2 Most recent comment from Miloš Jovanović:Hi PRAVIN,Thank you for your purchase.The issue is in the column header "Momentum Measurement" you have space before M in Monumentum.please remove it and then try again.Let me know the result.  traffic4biz Advanced FilteringClosed   wpDataTables   Updated March 2, 2017 at 4:02pm   12 Most recent comment from [deleted]:Hi traffic4biz,Unfortunately it can be done just with the customization of the plugin. It requires jQuery and PHP custom coding. As you're developing some custom solution if you need our assistance ... tnegulic Mergin cellsClosed   wpDataTables   Updated March 2, 2017 at 2:15pm   2 Most recent comment from [deleted]:Hi tnegulic,Thank you for the purchase.1. Unfortunately this option is not available with built-in features.2. What kind of tables are you using? MySQL based tables or File-based tables? Probably you ... sandiknowles In-line Editing - Table not updatingClosed   wpDataTables   Updated March 1, 2017 at 8:55pm   3 Most recent comment from sandiknowles:I accidentally messed up my database and had to do a backup, so I no longer have that form available.  I testing the in-line editing on another form and it works fine.  I'm guessing that my database ... Letino No front end editorClosed   wpDataTables   Updated March 1, 2017 at 6:55pm   7 Most recent comment from [deleted]:Hi Letino, You are welcome. Yes these two plugins are in conflict so just one of them can work at the same time. We'd greatly appreciate it if you could take a minute and leave a review on CodeCany ... sandiknowles Duplicate Database Table Not AvailableClosed   wpDataTables   Updated March 1, 2017 at 6:54pm   4 Most recent comment from [deleted]:Hi sandiknowles,Because of that it is not possible to duplicate wpDataTable. It has to be Manual table type. sandiknowles Hide "+New" in toolbar?Closed   wpDataTables   Updated March 1, 2017 at 6:47pm   3 Most recent comment from sandiknowles:Thank you, Milos! Alex How to format the sum of columnClosed   wpDataTables   Updated March 1, 2017 at 2:27pm   13 Most recent comment from Alex:Hi BogdanOkay, let's leave as is. The customer is silent) sandiknowles Define possible column values based on logged in userClosed   wpDataTables   Updated March 1, 2017 at 12:59pm   3 Most recent comment from [deleted]:Hi sandiknowles,Thank you for the purchase.Yes you are correct. This feature will be available from the version 2.0 for Server-side processing tables (MySQL with Server-side processing feature enable ... CGoal12 Front End Edit - Drop Down Selection Not updating DBClosed   wpDataTables   Updated February 28, 2017 at 9:35pm   6 Most recent comment from Miloš Jovanović:Hi CGoal12,You are welcome, the pleasure is mine.We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!  CGoal12 Word Wrap the data in a cellClosed   wpDataTables   Updated February 28, 2017 at 7:58pm   4 Most recent comment from Miloš Jovanović:Hi CGoal12,I am glad that we solved the issue.If you have any more questions feel free to open a new ticket.You are welcome.If you like our plugin and support please rate our plugin at CodeCanyon on ... Frank JSON ProblemClosed   wpDataTables   Updated February 28, 2017 at 2:50pm   2 Most recent comment from Miloš Jovanović:Hi Frank,Thank you for your purchase and sorry for late response we had a lot of tasks and testing for 1.7.2 version.Can you please provide me a temporary WP-admin login for your site where this hap ... hypercubemd Restricting data to a tableClosed   wpDataTables   Updated February 28, 2017 at 1:42pm   2 Most recent comment from [deleted]:Hi hypercubemd,Thank you for the purchase.Unfortunately populating filters based on user login is not possible out of the box, but it can be done with plugin customization. If you are using Server- ... sandiknowles Hide "Showing 1 to x of x entries"Closed   wpDataTables   Updated February 28, 2017 at 1:21pm   4 Most recent comment from [deleted]:Hi sandiknowles,You are welcome. We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!  sandiknowles Date Picker Year LimitClosed   wpDataTables   Updated February 28, 2017 at 10:37am   3 Most recent comment from sandiknowles:Thank you for your help.  :)