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Public Tickets

Matthew LocationsClosed Pre-purchase questions for Amelia   Updated July 25, 2024 at 7:51pm   2 Most recent comment from Aleksandar Vuković:Hello Matthew.Thank you for reaching out to us.An employee in Amelia needs to be assigned to a default location (let's say New York). In the working hours of the employee, however, you can assign ... Martin Sims Hiding or displaying tablesClosed   wpDataTables   Updated July 25, 2024 at 3:36pm   4 Most recent comment from Miloš Jovanović:Hi Martin, You're welcome, I am glad to see the solution works as intended for your use-case, awesome! Anything else that we could assist with, please don't hesitate to create new tickets. ... Louise Catterall Loading animationClosed   wpDataTables   Updated July 25, 2024 at 3:32pm   2 Most recent comment from Miloš Jovanović:Hi Louise,At the moment, we don't have any built-in/easy way to change the colour of the Loader, or change any visual style for it.But our developers plan to add some customization options for i ... Marco DeGennaro Calculations and handling negative numbersClosed   wpDataTables   Updated July 25, 2024 at 3:11pm   2 Most recent comment from Miloš Jovanović:Hi Marco,I am sorry, but I am not understanding exactly what you wish to achieve.Our calculations are going to take the value of a number in any cell exactly as it comes from your data source.It is n ... Alan Todd wpDataTables 6.0 Non-functional!Closed   wpDataTables   Updated July 25, 2024 at 3:08pm   2 Most recent comment from Miloš Jovanović:Hi Alan, Can you please update to wpDataTables 6.6 latest version and check is the issue still persistent? Updating the plugin to the latest version 2. When you say 'clicking on any of the wpDat ... Brian Not getting Details on Detail PageClosed   Master-Detail Tables for wpDataTables   Updated July 25, 2024 at 2:56pm   10 Most recent comment from Miloš Jovanović:Hi Brian,I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.   I wanted to as ... Thomas Stickdorn Manager CalendarClosed   Amelia   Updated July 25, 2024 at 1:55pm   10 Most recent comment from Stefan Petrov:You are welcome, Thomas.I'm glad that I can help. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews abo ... Shauna Foley Client unable to login to customer panelClosed   Amelia   Updated July 25, 2024 at 1:54pm   6 Most recent comment from Stefan Petrov:Hi Shauna,That's strange, but unfortunatelly, I'm not sure how else we can test it. All the tests suggest that the issue is related to the customer email, but I'm not able to test it si ... David Szostek Master-Detail wdt_ID referenceClosed Pre-purchase questions for wpDataTables   Updated July 25, 2024 at 1:43pm   2 Most recent comment from Miloš Jovanović:Hi David,You are right, this is a new bug we have for the "GET" method of sending the Master Details Parent Table ID, when the integer reaches 1000 or higher, it adds that comma separator and does no ... Nicolas Duarte Appointment schedule functionClosed   Amelia   Updated July 25, 2024 at 1:36pm   2 Most recent comment from Aleksandar Vuković:Hello NicolasThe best approach here would be to configure the Google Calendar or the Outlook Calendar integration. Then, you'd link your employees with their Google/Outlook Calendars, and when ... Mackenzie ActivationClosed   Amelia   Updated July 25, 2024 at 12:43pm   2 Most recent comment from Stefan Petrov:Hi Mackenzie,Thanks for reaching out to us.If your Activation Tab in the main plugin settings looks like this, it means that you have the Lite ( free) Plugin version installed. Please follow the st ... GMC74 Amelia STOP Working after HydeMyWPGhost is activatedClosed   Amelia   Updated July 25, 2024 at 12:35pm   13 Most recent comment from Aleksandar Vuković:My pleasure, Alex.Please feel free to reach out to us if you have any further questions or concerns! Ursula Elmes Can Packages displayed on the book form be moved to the bottomClosed   Amelia   Updated July 25, 2024 at 12:21pm   2 Most recent comment from Aleksandar Vuković:Hello UrsulaAt this time, there's no way to move Packages below the services as they are offered as promo deals. I will forward this as a suggestion to our developers, so they can work on it in t ... Andi Ganteng Banget Ajax error when booking formClosed   Amelia   Updated July 25, 2024 at 10:53am   2 Most recent comment from Aleksandar Vuković:Hello Andi.Thank you for reaching out to us.I had no issues booking an appointment on your site:Does this happen for a specific service, or for a specific employee, or a specific customer? Can you re ... Rico Customer detailsClosed   Amelia   Updated July 25, 2024 at 10:46am   4 Most recent comment from Stefan Petrov:Hi Rico,That I was referring to, actually. An admin can edit this information, but the other information such as address, city and etc is missing. I suggested suggesting this as a feature.