As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Nathan Dwyer Off peak pricingClosed Pre-purchase questions for Amelia   Updated July 18, 2022 at 8:11am   4 Most recent comment from Marko Davidović:Hello Nathan,We are glad to hear that you have managed to ser everything up.As for booking other appointments from the package that were not booked immediately, your customers can do that from their ... Erwan Generate a PDFClosed Pre-purchase questions for Amelia   Updated July 15, 2022 at 9:01am   4 Most recent comment from Marko Davidović:Hello Erwan,We are glad to hear it, and we hope you will like it. We would just like to ask you that now that you have a full license, to write to us in the Amelia category so that your questions go t ... Marcelo Coelho Is there a money back policy?Closed Pre-purchase questions for Amelia   Updated July 15, 2022 at 8:04am   2 Most recent comment from Aleksandar Vuković:Hello Marcelo.Thank you for your interest in Amelia.Customer satisfaction and long-term relationship is our primary goal here at TMS. So, even though we are pretty confident in the quality of Amelia, ... Philippe Alain Denis Blanc Is Amelia only for wordpress ?Closed Pre-purchase questions for Amelia   Updated July 14, 2022 at 1:50pm   2 Most recent comment from Marko Davidović:Hello, again Philippe,Amelia is a WordPress plugin and can work only within the WordPress environment.If you have any more questions please open another ticket and we will gladly help you there.We wi ... Augusto Woocommerce IntegrationClosed Pre-purchase questions for Amelia   Updated July 14, 2022 at 1:24pm   2 Most recent comment from Marko Davidović:Hello Augusto, Thank you for your interest in our product.Amelia works like this, it has integration with WooCommerece and if you have one employee who works on two services and when that employee is ... Casper Multiple bookings (not recurring)Closed Pre-purchase questions for Amelia   Updated July 14, 2022 at 11:37am   2 Most recent comment from Marko Davidović:Hello Casper, Thank you for your interest in our product.We will try to answer your question as best as we can1. Unfortunately, currently, this feature is not built-in in Amelia. You can achieve somet ... Shaun Locating licenseClosed Pre-purchase questions for Amelia   Updated July 14, 2022 at 11:28am   2 Most recent comment from Marko Davidović:Hello Shaun, Thank you for reaching out to us.They can find their purchase code in our store on their profile. They only need to enter the email used when purchasing the license and the password. In ... Rohan Yoon buddyboss integrationClosed Pre-purchase questions for Amelia   Updated July 14, 2022 at 11:19am   3 Most recent comment from Marko Davidović:Hello again Rohan,Can you please send us the email that you have mentioned so that we can get in touch with them because they are already familiar with this topic?Looking forward to your reply. Iain Create a customerClosed Pre-purchase questions for Amelia   Updated July 14, 2022 at 10:40am   2 Most recent comment from Marko Davidović:Hello Iain, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Employee can book an appointment with an existing customer, but cannot create a new custo ... Jennifer Multiple Appt & times in one dayClosed Pre-purchase questions for Amelia   Updated July 14, 2022 at 8:59am   2 Most recent comment from Marko Davidović:Hello Jennifer, Thank you for your interest in our product.We will try to answer your question as best as we can1. Unfortunately, currently, this feature is not built-in in Amelia. Each appointment mu ... Ovidio Question about scheduling every weekClosed Pre-purchase questions for Amelia   Updated July 14, 2022 at 8:07am   2 Most recent comment from Marko Davidović:Hello Ovidio, Thank you for your interest in our product.We have a special days option. There you can set the working hours and the services you will work on by day. You don't have to stick to a ... Tim Browning AmeliaClosed Pre-purchase questions for Amelia   Updated July 13, 2022 at 2:48pm   2 Most recent comment from Uroš Jovanović:Hello Tim,Thank you for reaching out to us.If you are referring to events, you can update the capacity of each date individually or choose to update it for all of the recurring events.Please let me k ... Victoria Rioseco Services settingClosed Pre-purchase questions for Amelia   Updated July 13, 2022 at 11:52am   4 Most recent comment from Uroš Jovanović:Hello Victoria,Thank you for clearing that up.The only option would be to create 3 new "employees" for this service (1 for each of your employees) and only assign that service to these employees. Aft ... Gabrielius Lost functionsClosed Pre-purchase questions for Amelia   Updated July 11, 2022 at 12:23pm   2 Most recent comment from Marko Davidović:Hello Gabrielius, Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is tha ... Mana Compatible ThemesClosed Pre-purchase questions for Amelia   Updated July 11, 2022 at 11:50am   2 Most recent comment from Marko Davidović:Hello Mana, Thank you for reaching out to us.Amelia is compatible with almost all the themes so there shouldn't any issue with whatever theme you choose.If you have any further questions please d ...