As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Drakking I hesitate to buy your productClosed Pre-purchase questions for Amelia   Updated August 1, 2022 at 12:03pm   4 Most recent comment from Marko Davidović:Hello Drakking,We are glad to hear that and Philip informed us on the second ticket that now everything is fine with the Lite version as well. We try to respond as best and as quickly as possible. Som ... Denisot Marie-Laure languageClosed Pre-purchase questions for Amelia   Updated August 1, 2022 at 11:40am   2 Most recent comment from Uroš Jovanović:Hello Denisot,Thank you for expressing interest in the Amelia plugin.Please note that we do not have translators in our company, so all translated languages Amelia has have been translated by our cus ... Filip Alexandr Phan amelia calendar slots stuck on loadingClosed Pre-purchase questions for Amelia   Updated August 1, 2022 at 11:09am   6 Most recent comment from Marko Davidović:Hello Filip,I checked with my colleagues but they didn't get the chance to look at it yet, so maybe it was just a caching issue. In any case, we are happy to hear that everything is back in order ... Victor Salmon Lifetime Membership UpgradeClosed Pre-purchase questions for Amelia   Updated August 1, 2022 at 9:57am   2 Most recent comment from Uroš Jovanović:Hello Victor,Thank you for reaching out to us.Directly upgrading Lifetime licenses purchased is currently not possible, but you can, of course, acquire a new license and receive a refund for the prev ... Mateusz transfer of amelia from the old side to the new oneClosed Pre-purchase questions for Amelia   Updated August 1, 2022 at 8:32am   2 Most recent comment from Marko Davidović:Hello Mateusz, Thank you for purchasing our product, and for reaching out to us. Other than cloning your website, there's a way to migrate only Amelia's database tables. There are around 47 ... Zakaria Search & Filter StaffClosed Pre-purchase questions for Amelia   Updated August 1, 2022 at 7:43am   2 Most recent comment from Marko Davidović:Hello Zakaria, Thank you for reaching out to us.Yes, when you have several employees working on one service, your customers can choose with which employee they want to book an appointment with. It loo ... Josh DeAugustine Recurring payments in pro versionClosed Pre-purchase questions for Amelia   Updated August 1, 2022 at 6:57am   2 Most recent comment from Marko Davidović:Hello Josh, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. There is no option in Amelia for automatic billing for recurring appointments or any othe ... darren Community CalendarClosed Pre-purchase questions for Amelia   Updated July 29, 2022 at 7:39am   2 Most recent comment from Marko Davidović:Hello Drren, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. In Amelia, only Admins and managers can create something. The “Amelia Manager” rol ... Roshan Mahto SMS NotificationClosed Pre-purchase questions for Amelia   Updated July 29, 2022 at 7:21am   2 Most recent comment from Uroš Jovanović:Hello Roshan,Thank you for expressing interest in the Amelia plugin.Please find the prices of the SMS segments in India below:Please let us know if you have any other questions. Kirsten Meisinger CustomizationClosed Pre-purchase questions for Amelia   Updated July 28, 2022 at 9:52am   2 Most recent comment from Marko Davidović:Hello Kirsten, Thank you for reaching out to us.1. Yes we have plenty of customers that use the Amelia Events feature only2. Yes you can set up your events to be free3. Yes once you set up notificatio ... Pouyan Hekmatshoar Free TrialClosed Pre-purchase questions for Amelia   Updated July 28, 2022 at 8:24am   4 Most recent comment from Marko Davidović:Hello Pouyan,We are glad to hear that and If you have any further questions please do not hesitate to ask.We wish you all the best. Ahsan Ramzan Current Month Date on formClosed Pre-purchase questions for Amelia   Updated July 27, 2022 at 12:59pm   4 Most recent comment from Marko Davidović:Hello Ahsan,That is great and thanks for sharing this. Since this is a public ticket it will be of use to other users who want to achieve similar things as you did.We thank you again and we wish you a ... David The client accountClosed Pre-purchase questions for Amelia   Updated July 26, 2022 at 10:44am   2 Most recent comment from Marko Davidović:Hello David, Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia. Customers can either pay in person or they need to pay up front for the appoin ... Barry Ritson Multiple bookings/peopleClosed Pre-purchase questions for Amelia   Updated July 26, 2022 at 10:15am   2 Most recent comment from Marko Davidović:Hello Barry, Thank you for your interest in our product.Amelia is a booking plugin for appointments that cannot be transferred to the next day, so it cannot be used for the multiple day's option. ... Lukas QuestionsClosed Pre-purchase questions for Amelia   Updated July 25, 2022 at 10:38am   2 Most recent comment from Aleksandar Vuković:Hello Lukas.Thank you for your interest in Amelia.1. At the moment, the "Category" section can't be removed from the Step-By-Step Form 2.0, but we forwarded that as a suggestion to our developers ...