As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Ryan Hynd General QueryClosed Pre-purchase questions for Amelia   Updated October 31, 2024 at 9:34am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Yes, you should be able to set this up with Amelia. You create a service and employees that will work on that service. services in Amelia depend on servi ... sayli Assistance Required for Editing the "New Appointment" FormClosed Pre-purchase questions for Amelia   Updated October 31, 2024 at 7:49am   2 Most recent comment from Stefan Petrov:Hi Sayli, Thanks for reaching out to us. First of all, it's important to note that backend and frontend forms are different. While you can assign a new appointment from the backend (as an admin), ... Innovex Is Amelia wp plugin is capableClosed Pre-purchase questions for Amelia   Updated October 30, 2024 at 9:24pm   2 Most recent comment from Uroš Jovanović:Hello, Thank you for reaching out to us. It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with o ... Dylan funtions of ameliaClosed Pre-purchase questions for Amelia   Updated October 30, 2024 at 7:31am   2 Most recent comment from Stefan Petrov:Hi Dylan, Thanks for reaching out to us. Allow me to explain how this can be configured. Large soccer field would be service 1, while the other two would be service 2 and 3. You have one employee assi ... Sebastian Customers are able to double book same time slot slotClosed Pre-purchase questions for Amelia   Updated October 29, 2024 at 12:34pm   8 Most recent comment from Uroš Jovanović:Hello Sebastian, We have noted this issue and will resolve it as soon as possible. In the meantime, please let me know if you have any other questions. Carlos CoworkingClosed Pre-purchase questions for Amelia   Updated October 29, 2024 at 9:41am   6 Most recent comment from Stefan Petrov:Hi Carlos, The option to assign the timeslots manually (as an admin) exists, but it would be still related to the employee work hours. In other words, an admin can only assign the timeslots based on t ... Ashni Singh Trail version with all options enabledClosed Pre-purchase questions for Amelia   Updated October 29, 2024 at 9:19am   2 Most recent comment from Uroš Jovanović:Hello Ashni, Thank you for reaching out to us. We don't offer free trials, but we have a 15-day money-back guarantee. If you purchase the plugin and find it doesn't suit your needs, you can ... Darwin Rodgers QuestionClosed Pre-purchase questions for Amelia   Updated October 29, 2024 at 9:14am   4 Most recent comment from Stefan Petrov:You are most welcome, Darwin. Looking forward to seeing you as an Amelia user and of course, should you have any other questions or issues, feel free to ask.  Have a nice day! Karine Parker online waiver option?Closed Pre-purchase questions for Amelia   Updated October 28, 2024 at 12:08pm   6 Most recent comment from Aleksandar Vuković:Hello Sean. As mentioned before, you can create a hyperlink that will redirect the customer to an online form where they can sign the waiver. If that waiver is linked to your website or any form plugi ... mangotam Is Amelia support different price for different userClosed Pre-purchase questions for Amelia   Updated October 28, 2024 at 9:10am   2 Most recent comment from Uroš Jovanović:Hello Mango,Thank you for your interest in our product.Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part of the Pro lic ... sayli Query Regarding Assigning One Employee to Multiple Services in Amelia PluginClosed Pre-purchase questions for Amelia   Updated October 28, 2024 at 8:50am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. This would be a double booking and Amelia is designed to prevent double booking. So one ... Rune Jensen Questions before purchingClosed Pre-purchase questions for Amelia   Updated October 28, 2024 at 8:41am   2 Most recent comment from Stefan Petrov:Hello Rune, Thanks for reaching out to us. Please find the answers below  Event Booking with Calendar Integration: Ability to book courses and automatically add them to participants' calendars, ... Tom Question about integration with buddybossClosed Pre-purchase questions for Amelia   Updated October 28, 2024 at 7:53am   2 Most recent comment from Stefan Petrov:Hi Tom, Thanks for reaching out to us. Yes, you need a full version of Amelia in order to integrate with Buddyboss, the lite version has some limitations.  Integration with the BuddyBoss platform hel ... Carlos Restricted areaClosed Pre-purchase questions for Amelia   Updated October 28, 2024 at 6:15am   6 Most recent comment from Marko Davidović:Hello again, Amelia can only be seen on the pages where you placed the shortcode. That is it.  We wish you all the best and hope you have a wonderful day ahead.  BESCOND MARION general terms and conditionsClosed Pre-purchase questions for Amelia   Updated October 24, 2024 at 10:33am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. To add a link to Terms & Conditions, you can use "Checkbox" or "Radio" custom fields. In the custom field you need to add an anchor tag like this: Terms ...