As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

suyash Sponsored Guest Post RequestClosed Pre-purchase questions for Amelia   Updated January 9, 2025 at 12:58pm   2 Most recent comment from Stefan Petrov:Hello Suyash, Thank you for reaching out to us. For any marketing-related questions, please feel free to contact this email: [email protected]. Our colleagues will provide feedback as soon as poss ... MONICA Doubt about pluginClosed Pre-purchase questions for Amelia   Updated January 9, 2025 at 8:39am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. Amelia can only exist in WordPress environment so it needs to be placed on page in Word ... Fede Request for Calendar Display CustomizationClosed Pre-purchase questions for Amelia   Updated January 3, 2025 at 1:56pm   2 Most recent comment from Stefan Petrov:  Hello Fede, Thank you for reaching out to us. I assume you are referring to the front-end calendar (booking form). If so, the Date and Time step is displayed based on the previous service ... JOHN Stripe..Closed Pre-purchase questions for Amelia   Updated January 3, 2025 at 8:06am   5 Most recent comment from Marko Davidović:Hello again, Envato does have license to resell court licenses but only standard one. You do do get online payment methods there with that license. We would advise you to purchase from our site direct ... Bert ernie IntegrationsClosed Pre-purchase questions for Amelia   Updated December 31, 2025 at 10:56am   2 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. Once the booking it made and the customer checks out, can I redirect them to a custom checkout page of give the option to continue shopping so they ad ... Paul Ungroup group appointmentsClosed Pre-purchase questions for Amelia   Updated December 27, 2024 at 9:57am   6 Most recent comment from Stefan Petrov:Unfortunatelly, you would need to remove it from this appointment and then book another appointment manually. The same procedure when you are creating a new appointment, you would just need to select ... angel question service/eventClosed Pre-purchase questions for Amelia   Updated December 25, 2024 at 12:03pm   2 Most recent comment from Uroš Jovanović:Hello Angel, Thank you for reaching out! With Amelia, you can definitely set up weekly group classes with specific schedules and pricing: Yoga Class on Wednesdays (8–9 PM) You can create a Recurrin ... Greg Present servicesClosed Pre-purchase questions for Amelia   Updated December 23, 2024 at 12:01pm   5 Most recent comment from Uroš Jovanović:Hello Greg, Since this is related to service booking, I would suggest the step-by-step booking form: [ameliastepbooking] The only option where the empyoeees can see their own bookings is the employee ... Huy Huynh Different Custom Amelia Event List BookingClosed Pre-purchase questions for Amelia   Updated December 18, 2024 at 2:35pm   4 Most recent comment from Stefan Petrov:No problem at all, Huy. Our booking forms are designed with the intention of allowing users to make bookings, so the "Book Now" button is a default feature and isn't intended to be hidden or remo ... Nick Osborne Time to receive support from TMSClosed Pre-purchase questions for Amelia   Updated December 18, 2024 at 9:30am   2 Most recent comment from Uroš Jovanović:Hello Nick, Thank you for reaching out. We respond to all tickets as soon as possible, but please note that our support is not live chat, so there may be a bit of a delay. Rest assured, we are activel ... Kai Kyas it is no longer possible to enter email addresses during the booking processClosed Pre-purchase questions for Amelia   Updated December 17, 2024 at 11:06am   15 Most recent comment from Uroš Jovanović:Hello Kai, Thank you for confirming that everything is working again! The issue was due to a misconfiguration in the database, which has been addressed. This will be fully resolved in the next Amelia ... Shiran functionalityClosed Pre-purchase questions for Amelia   Updated December 17, 2024 at 10:46am   8 Most recent comment from Stefan Petrov:  You can use CSS code to hide a specific event from the event list, but please note that you would need to reapply this after creating or updating an event. Marco Neuber Sale not for Customers?Closed Pre-purchase questions for Amelia   Updated December 17, 2024 at 6:29am   12 Most recent comment from Marko Davidović:​Hello again, We just got the feedback from our colleagues and they have told us that now all should be fine. Please log in to a store and confirm that all is fine now. We wish you all the best and ... Olga Block time in the calendar.Closed Pre-purchase questions for Amelia   Updated December 13, 2024 at 12:12pm   5 Most recent comment from Uroš Jovanović:Hello Algo, Here is an example of how this is done. Only the hours in the work hour period are available for booking on the front-end. Please let me know if that works for you. Azzurra LHOEST Restrict Employee Access to Their Own Services OnlyClosed Pre-purchase questions for Amelia   Updated December 13, 2024 at 12:08pm   2 Most recent comment from Uroš Jovanović:Hello Azzura, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ...