As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Geo featuresClosed Pre-purchase questions for Amelia   Updated October 2, 2024 at 10:22am   4 Most recent comment from Stefan Petrov:Hi Geo, This is because the maximum service duration is 24 hours, as stated, therefore there is no option to configure the duration longer than 24 hours. Customers are only able to book certain time ( ... Richard Malone Marking AttendanceClosed Pre-purchase questions for Amelia   Updated October 1, 2024 at 1:36pm   2 Most recent comment from Uroš Jovanović:Hello Richard, Thank you for reaching out to us. Yes, in Amelia, there is an option to set certain bookings as a no-show. That could work great for your purposes. Please let me know if you have any ot ... ALİ TOKMAK takvim üzerinde tıklayarak randevu oluşturmaClosed Pre-purchase questions for Amelia   Updated October 1, 2024 at 7:21am   4 Most recent comment from Marko Davidović:Hello again, This can not be customized or changed at this time. So what you want to achieve is not possible at the moment I'm afraid. In light of this, we encourage you to kindly consider submit ... Dave Ackermann Syncing with GetYourGuide.comClosed Pre-purchase questions for Amelia   Updated September 25, 2024 at 7:49am   10 Most recent comment from Stefan Petrov:You are most welcome, Dave. I'm glad that I can help. Of course, looking forward to hearing from you regarding the other questions or issues on a new ticket. Irfan Amelia Notifications Email HooksClosed Pre-purchase questions for Amelia   Updated September 23, 2024 at 10:02am   2 Most recent comment from Uroš Jovanović:Hello Irfan,Thank you for reaching out to us.Can you please elaborate on what you are referring to and I will assist you with this? Looking forward to your reply. johnny Client Single Sign On integrationClosed Pre-purchase questions for Amelia   Updated September 23, 2024 at 5:55am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. We do not have such integration at this time. In light of this, we encourage you to kin ... Ákos Mészáros Employee calendar "internal booking"Closed Pre-purchase questions for Amelia   Updated September 23, 2024 at 5:53am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We do not have such plans at the moment but there will be one backend 2.0 in the future our dev team already started work on this. In light of this, we e ... Irfan Additional Email EmployeesClosed Pre-purchase questions for Amelia   Updated September 19, 2024 at 11:48am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Each emplyoee can only have one mail not several. And they can be connected only to one Google and one Outlook calendar.Should you have any further inquir ... Sandrine Acceptance field ?Closed Pre-purchase questions for Amelia   Updated September 19, 2024 at 9:30am   2 Most recent comment from Uroš Jovanović:Hello Sandrine,Thank you for reaching out to us.1. To add a link to Terms & Conditions, you can use "Checkbox" or "Radio" custom fields. In the custom field you need to add an anchor tag like this: ... Luka Order of booking stepsClosed Pre-purchase questions for Amelia   Updated September 18, 2024 at 11:37am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.No, unfortunately, currently this feature is not available in Amelia. This is not possible to achieve Im afraid. Amelia has a specific way of functioning ... David Monje Molero Doubts about the productClosed Pre-purchase questions for Amelia   Updated September 17, 2024 at 11:17am   2 Most recent comment from Uroš Jovanović:Hello David,Yes, Amelia can handle all of this for your yoga studio client. You can set up different activities (services) with limited spots, and customers can register on the website, view the calen ... Nobuko How to change the name orderClosed Pre-purchase questions for Amelia   Updated September 17, 2024 at 11:09am   2 Most recent comment from Uroš Jovanović:Hello Nobuko,Thank you for reaching out to us.Please check the following video for this purpose.Let me know if that works for you. Nobuko Customer needs a choice "Any Employee"Closed Pre-purchase questions for Amelia   Updated September 17, 2024 at 9:41am   4 Most recent comment from Uroš Jovanović:Hello Nobuko,Thank you for your suggestion.Please feel free to search through our feature suggestion page, to see if someone may have already suggested this feature. If you can't see it, feel ... Jennifer Ellis Set-upClosed Pre-purchase questions for Amelia   Updated September 16, 2024 at 10:09am   2 Most recent comment from Uroš Jovanović:Hi, Currently, there is no direct option to transfer data from Wix to WordPress. You’ll need to manually migrate your data, such as class timetables, physio diaries, and memberships. For setting up ... Stojan Amelia free - does it have webhooks?Closed Pre-purchase questions for Amelia   Updated September 16, 2024 at 9:18am   2 Most recent comment from Uroš Jovanović:Hello Stojan,Thank you for reaching out to us.The free version of Amelia (Amelia Lite) does not include support for webhooks. If you need to use webhooks for automating and customizing booking workflo ...