As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Marco NEW FEATURE IDEA - Chain Appointment - Multiple services in one bookingClosed Pre-purchase questions for Amelia   Updated October 24, 2024 at 8:53am   2 Most recent comment from Uroš Jovanović:Hello Marco, Thank you for reaching out to us. I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. Please feel free to searc ... Sasin Nisar Use CaseClosed Pre-purchase questions for Amelia   Updated October 24, 2024 at 6:34am   2 Most recent comment from Stefan Petrov:Hello Sasin Nisar, Thanks for reaching out to us. Please, allow me to explain how Amelia works. On the booking form, customer can see the timeslots available based on the employee work hours and servi ... Tim FeaturesClosed Pre-purchase questions for Amelia   Updated October 22, 2024 at 6:28am   2 Most recent comment from Stefan Petrov:Hello Tim, Thanks for reaching out to us and for your interest. Please, find the answers below 1. How does the waiting list work and what do I do on my end to make sure the waiting list is contacted w ... Jocelyn LANGUILLE Duration of servicesClosed Pre-purchase questions for Amelia   Updated October 21, 2024 at 10:09am   2 Most recent comment from Uroš Jovanović:Hello Jocelyn, Thank you for reaching out to us. The duration depends on the Default Time Slot step which is configured in General Settings of Amelia.  The duration you want to set needs to be divid ... fatima RTLClosed Pre-purchase questions for Amelia   Updated October 21, 2024 at 8:19am   8 Most recent comment from Uroš Jovanović:Hello, Thank you for your question and for trying out our demo. Yes, it is possible for customers to only choose a service without needing to select a category, location, or employee. To achieve this, ... Michal Events booking form - customizationClosed Pre-purchase questions for Amelia   Updated October 21, 2024 at 7:58am   8 Most recent comment from Stefan Petrov:You are welcome, Michal. That's understandable. You can follow the changelog to keep up with the updates :) jerome I need an extra one year Amelia supportClosed Pre-purchase questions for Amelia   Updated October 20, 2024 at 3:52pm   4 Most recent comment from Uroš Jovanović:Hello Jerome, Yes, the Starter plan should be fine for your purposes. Please let me know if you have any other questions, and I will gladly assist you. Bob May Minimum purchase amount requiredClosed Pre-purchase questions for Amelia   Updated October 18, 2024 at 1:29pm   2 Most recent comment from Stefan Petrov:Hello Bob, Thanks for reaching out to us. That's a great idea, but, unfortunately, there is no option to configure this at this moment. When it comes to packages, there is only an option to confi ... Patricia Simplicio Simplicio Not sending email to the companyClosed Pre-purchase questions for Amelia   Updated October 17, 2024 at 8:51pm   5 Most recent comment from Uroš Jovanović:Hello Erkki, We will respond to the other ticket that you created as soon as possible Rohan Yoon amelia - require login before bookingClosed Pre-purchase questions for Amelia   Updated October 17, 2024 at 11:40am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. They can get access to Amelia customer panel and access to WP backend after they make a ... Artem Solution for meeting roomClosed Pre-purchase questions for Amelia   Updated October 17, 2024 at 5:50am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We have users that uses Amelia for this type of business. Service work hours and days in Amelia depend on the employee's work hours. So you can crea ... Maverick Plugin migrationClosed Pre-purchase questions for Amelia   Updated October 16, 2024 at 12:48pm   10 Most recent comment from Stefan Petrov:Hi Maverick, Yes, that's possible. You can have multiple employees connected to the same Google Calendar ( even if they are not from the same domain)   John Edward Labor Amelia Lifetime Standard PlanClosed Pre-purchase questions for Amelia   Updated October 16, 2024 at 7:48am   2 Most recent comment from Uroš Jovanović:Hello John, Thank you for your interest in purchasing Amelia. Yes, this is possible. You will need to deactivate the license on the current domain first. To do this, go to Amelia > Settings > Activati ... Justin Chang Show as Map and listClosed Pre-purchase questions for Amelia   Updated October 21, 2024 at 8:37am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We just got the feedback from our colleagues and they have told us that there is no option currently to display all Amelia locations on a google map for ... Hammad Can't access employees panelClosed Pre-purchase questions for Amelia   Updated October 15, 2024 at 6:45am   5 Most recent comment from Stefan Petrov:Hello,  Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to se ...