As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Ioana Upgrade from Lifetime Standard to Pro Plan and Domain ChangeClosed Pre-purchase questions for Amelia   Updated February 4, 2025 at 9:11am   2 Most recent comment from Uroš Jovanović:  Dear Ioana, Thank you for reaching out! Regarding the license upgrade, you would need to purchase the new Lifetime Pro plan and then request a refund for the Lifetime Standard plan. This w ... Enrique error when buyingClosed Pre-purchase questions for Amelia   Updated February 3, 2025 at 6:38am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We have customers from all over the world and every continent and there are no restrictions as such on our site or anything similar. Can you please try a ... HINA MOHAMMED Amelia Plugin UpdateClosed Pre-purchase questions for Amelia   Updated January 29, 2025 at 11:32am   4 Most recent comment from Uroš Jovanović:  Hello Hina, The license you purchased in 2021 was an annual license, meaning it needed to be renewed each year to continue receiving updates and support. Since your license has expired, yo ... Mick Anderson Ressources bookingClosed Pre-purchase questions for Amelia   Updated January 29, 2025 at 1:01pm   3 Most recent comment from Marko Davidović:Hello again, I have consulted a couple of my colleagues and what you want to achieve is not possible in Amelia at this time I am afraid so we are not sure that Amelia is a good fit for your type of bu ... Mars Can't add eventClosed Pre-purchase questions for Amelia   Updated January 28, 2025 at 5:34pm   26 Most recent comment from Uroš Jovanović:  Hello David, Thank you for your message! Please create a separate ticket for this issue, and I will ensure it is addressed and fixed promptly. Looking forward to your ticket! Danny Quality Amelia Pricing PlansClosed Pre-purchase questions for Amelia   Updated January 28, 2025 at 9:05am   6 Most recent comment from Marko Davidović:Hello again, You can log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit a refund request for: If you don& ... Adrian in ability to test productClosed Pre-purchase questions for Amelia   Updated January 27, 2025 at 1:06pm   2 Most recent comment from Stefan Petrov:Hi Adrian, Thanks for reaching out to us. Unfortunately, we do not offer temporary licenses, but we do have a refund policy in place. You can purchase our license, test it out, and if it doesn’t mee ... Adam Pre-Sales QuestionClosed Pre-purchase questions for Amelia   Updated January 27, 2025 at 12:08pm   6 Most recent comment from Uroš Jovanović:Hello Adam, To set different prices for different days of the week in Amelia, one option is to use different employees for specific days with varying rates. Here’s how you can achieve that: Create ... Ryan Overlapping BookingClosed Pre-purchase questions for Amelia   Updated January 27, 2025 at 6:39am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. What you want is not possible to achieve in Amelia at this time and if this feature is ... Andy Licha Asking for the right versionClosed Pre-purchase questions for Amelia   Updated January 24, 2025 at 12:47pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We will explain how Amelia works we are a riding sports club in germany. we have a riding hall and some places outside. we are looking for a booking plug ... Adrian Negru Integration WebHook Appointment missing NEW APPOINTMENTClosed Pre-purchase questions for Amelia   Updated January 22, 2025 at 11:44am   24 Most recent comment from Stefan Petrov:Hi Adrian, Sorry to hear that, i completely understand. Everybody can have a bad day.  Have a nice day, as well.  Julijana Rigon receiptClosed Pre-purchase questions for Amelia   Updated January 17, 2025 at 2:13pm   2 Most recent comment from Uroš Jovanović:Hello Julijana, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://f ... Max TORCHUT My Amelia is brokenClosed Pre-purchase questions for Amelia   Updated January 13, 2025 at 7:53am   9 Most recent comment from Stefan Petrov:Hi Max, I’ve looked into it, and it turns out it’s a Pro license, but it was canceled in April 2023. Since it’s no longer active, you don’t have access to the latest updates and won’t be abl ... Jason Bowden Unable to create services over 24 hrs or have events only block services when purchased / bookedClosed Pre-purchase questions for Amelia   Updated January 10, 2025 at 9:39am   6 Most recent comment from Marko Davidović:Hello again, No, no matter what license you have this can not be changed since this would require changing almost complete logic of Amelia. We wish you all the best and hope you have a wonderful day a ... Mike Multi-day plannerClosed Pre-purchase questions for Amelia   Updated January 10, 2025 at 8:56am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This is yes and no question.  Amelia is not suitable for multi day booking so it is not suitable for hotel but you can purchase Pro license and then you ...