As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

lltlawservices Appointment PluginClosed Pre-purchase questions for Amelia   Updated April 16, 2019 at 12:26pm   2 Most recent comment from [deleted]:Hi lltlawservices,Thank you for your interest in our plugin.This should work because we have option for creating various service types and categories of services. However, you should know that at the ... Jesse css questionsClosed Pre-purchase questions for Amelia   Updated April 15, 2019 at 12:14pm   2 Most recent comment from Miloš Jovanović:HI Jesse,Thank you for your inquire.Can you please tell me precisely what do you want to change, probably this can be done with some CSS.Best regards. Milton I need the clients address in the booking form.Closed Pre-purchase questions for Amelia   Updated April 12, 2019 at 1:58pm   2 Most recent comment from [deleted]:Hi Milton,Thank you for your interest in our plugin.1) The address field is not part of the default booking form, but we have option for adding custom fields to the booking form so you can add field w ... Todor Questionnaires?Closed Pre-purchase questions for Amelia   Updated April 12, 2019 at 10:37am   4 Most recent comment from [deleted]:Hi Todor,Unfortunately something like this is not possible with Amelia at the moment, only in the form that I have described below.Best regards. Luke Force Google Calendar Customer LocationClosed Pre-purchase questions for Amelia   Updated April 12, 2019 at 10:35am   4 Most recent comment from [deleted]:Hi Luke,Once you purchase the plugin you can open the ticket in Amelia section of this support platform and our technical support will send you the modification. The modification is change in the code ... Rainier Modifying appointment infoClosed Pre-purchase questions for Amelia   Updated April 11, 2019 at 1:23pm   2 Most recent comment from [deleted]:Hi Rainier,Thank you for your purchase.1. Yes, you can change the 'extra' to any other word. We have all strings in the file so you can use Poedit or Loco Translate to change it.2. Unfortuna ... Trimor Sadiku GDPRClosed Pre-purchase questions for Amelia   Updated April 11, 2019 at 12:45pm   8 Most recent comment from [deleted]:Hi Trimor,You can insert it on this page that I have shown you. If you don't have payment, you can set 0 as service price and the payment methods and price calculation will be hidden from the bot ... victor customizationClosed Pre-purchase questions for Amelia   Updated April 11, 2019 at 11:06am   2 Most recent comment from [deleted]:Hi Victor,Thank you for your interest in our plugin.1. Yes, of course. In our Labels Settings on the Settings page you can change the 'employee' and 'service label, and all other includ ... Tiga-Rose Nercessian widget for wp.comClosed Pre-purchase questions for Amelia   Updated April 11, 2019 at 7:43am   4 Most recent comment from [deleted]:Hi Tiga,You are welcome, I am glad that I can help. If you experience any issue please contact us, we will be glad to help.Best regards. kavita add person's name(in bringing section)Closed Pre-purchase questions for Amelia   Updated April 10, 2019 at 11:29am   2 Most recent comment from [deleted]:Hi Kavita,Thank you for your purchase.Unfortunately this is not possible with our plugin at the moment. If customers use "Bringing anyone with you" option they just have the option to add the number o ... Nathalie Customer DashboardClosed Pre-purchase questions for Amelia   Updated April 10, 2019 at 9:12am   2 Most recent comment from [deleted]:Hi Nathalie,Thank you for your interest in our plugin.At the moment customers need to log in to the back-end in order to view, cancel or reschedule the appointment. You can take a look at the bottom o ... Steven surveyClosed Pre-purchase questions for Amelia   Updated April 10, 2019 at 8:54am   2 Most recent comment from [deleted]:Hi Steven,Thank you for your interest in our plugin.Unfortunately at them moment we don't have such option for rating or reviews. You can check some free plugins with which you can make separa ... Daniel Stachurski Place choose for customersClosed Pre-purchase questions for Amelia   Updated April 8, 2019 at 4:48pm   4 Most recent comment from [deleted]:Hi Daniel,If you use gmail or outlook you can set one email, just for every next email address add +number, for example [email protected], [email protected], [email protected] and so on, so you ... Laura Deposit BookingsClosed Pre-purchase questions for Amelia   Updated April 8, 2019 at 12:36pm   4 Most recent comment from [deleted]:Hi Laura,You are welcome.I will certainly inform you once we release a new version with deposit option.Thank you. debi amelia group bookingsClosed Pre-purchase questions for Amelia   Updated April 8, 2019 at 8:27am   2 Most recent comment from [deleted]:Hi Debi,Thank you for your interest in our plugin."Is it possible for the software to ask for riders height, age and weight when booking. and asking for this info off each user booking"We have option ...