As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Christian Timm Feature QuestionClosed Pre-purchase questions for Amelia   Updated March 11, 2019 at 9:46am   2 Most recent comment from [deleted]:Hi Christian, Thank you for your interest in our plugin. Unfortunately something like this is not possible with our plugin. However, we plan to make something similar in the future. We plan to impleme ... Shane Price Setting appointment availabilityClosed Pre-purchase questions for Amelia   Updated March 8, 2019 at 11:30am   2 Most recent comment from [deleted]:Hi Shane,Thank you for your interest in our plugin.Unfortunately this is not possible. Our plugin works in the same way, once the employee creates events in the calendar the calendar sees those events ... Steve Menlove Employee ShiftsClosed Pre-purchase questions for Amelia   Updated March 7, 2019 at 4:04pm   4 Most recent comment from [deleted]:Hi Steve,You are welcome, I am glad that I could help.Best regards. Janosch Mandera Show map with locatoins on frontendClosed Pre-purchase questions for Amelia   Updated March 7, 2019 at 4:01pm   2 Most recent comment from [deleted]:Hi Janosch,I have already answered to your ticket about this question so I will close this one.Best regards. Brhum Bhatia Pre-Sales QuestionsClosed Pre-purchase questions for Amelia   Updated March 7, 2019 at 10:38am   6 Most recent comment from [deleted]:Hi Brhum,I am glad to hear that. Once you purchase it, you get 6 months of our paid support. For any questions you have you can open a ticket in Amelia section of this support platform and our support ... Katsufumi Seki AmeliaClosed Pre-purchase questions for Amelia   Updated March 5, 2019 at 4:21pm   6 Most recent comment from [deleted]:Hi Katsufumi,Unfortunately Recurring appointments are not supported at the moment. However, this feature is one of the most requested ones and we plan to work on it in the future versions.Best regards ... Katsufumi Seki Class setting and registrationClosed Pre-purchase questions for Amelia   Updated March 4, 2019 at 4:21pm   2 Most recent comment from [deleted]:Hi Katsufumi,I have already answered to your ticket so I will close this one.Best regards. Spencer Endless LoadingClosed Pre-purchase questions for Amelia   Updated March 4, 2019 at 9:26am   2 Most recent comment from [deleted]:Hi Spencer,Thank you for your interest in our plugin.Can you please check whether you have connected provider to the services? Go to the Settings page and open Provider Settings, then open Assigned se ... Jonathan SMS NotificationsClosed Pre-purchase questions for Amelia   Updated March 1, 2019 at 3:45pm   2 Most recent comment from [deleted]:Hi Jonathan,Thank you for your interest in our plugin.You can take a look on our demo site here. Go to the Notifications page, open SMS notifications and sign up to enter, there you will see SMS opti ... Nahuel LENGUAGEClosed Pre-purchase questions for Amelia   Updated March 1, 2019 at 3:19pm   2 Most recent comment from [deleted]:Hi Nahuel,Thank you for your interest in our plugin.We have the Spanish translation. Once you install the plugin you can change the plugin language in the WordPress General settings under the option S ... Hayley Roper bookingsClosed Pre-purchase questions for Amelia   Updated March 1, 2019 at 2:55pm   2 Most recent comment from [deleted]:Hi Hayley,As I can see you have our full plugin version. In the previous ticket I have sent you a possible solution. Please try it and tell me if you still have the same issue.If the issue still exist ... Liam Classes - advance bookingsClosed Pre-purchase questions for Amelia   Updated March 1, 2019 at 1:27pm   2 Most recent comment from [deleted]:Hi Liam,Thank you for your interest in our plugin.Unfortunately something like this is not possible with our plugin at the moment. Currently customers can only schedule one appointment and pay for it. ... Kai Outlook Sync?Closed Pre-purchase questions for Amelia   Updated March 1, 2019 at 1:16pm   2 Most recent comment from [deleted]:Hi Kai,Thank you for your interest in our plugin.Unfortunately, there is just Google Calendar sync at the moment, only customers can add the appointment to their Outlook calendar but employee cannot d ... Hayley Roper calenderClosed Pre-purchase questions for Amelia   Updated March 1, 2019 at 12:22pm   2 Most recent comment from [deleted]:Hi Hayley,I have answered you to the other ticket so I will close this one and we can continue there investigating this issue.Best regards. Hayley Roper employeesClosed Pre-purchase questions for Amelia   Updated March 1, 2019 at 12:21pm   2 Most recent comment from [deleted]:Hi Hayley,You need to check the time zone that is set in the WordPress General Settings, because if it isn't set like it is the time zone from where you are trying to book then maybe this is the reaso ...