We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Mike McDougal Amelia Booking pluginClosed Pre-purchase questions for Amelia   Updated April 30, 2019 at 8:24am   2 Most recent comment from [deleted]:Hi Mike,Thank you for your interest in our plugin.1. Unfortunately this is not possible at the moment. Our plugin doesn't support multiple appointments booking during one booking process. However ... Adam Payment method options for customersClosed Pre-purchase questions for Amelia   Updated April 29, 2019 at 9:58am   2 Most recent comment from [deleted]:Hi Adam,Thank you for the inquiry.It is possible to have multiple payment options at the same time. Amelia supports 3 payment methods (On-site, PayPal and Stripe) and it is possible to use all these p ... GFD_Admin Amelia Plugin just "hangs" without loadingClosed Pre-purchase questions for Amelia   Updated April 25, 2019 at 9:01am   4 Most recent comment from [deleted]:Hi osteopathie-rotherbaum,I apologize for any inconvenience.Can you please open a new ticket, so we can help you there. This is a ticket of the other user, and he will get notified for each new messa ... Pankaj Amelia for a Yoga StudioClosed Pre-purchase questions for Amelia   Updated April 24, 2019 at 10:49am   2 Most recent comment from [deleted]:Hi Pankaj, Thank you for your interest in our plugin. 1. Yes, you can allow booking of classes, just you need to know that at the moment we have three booking forms as an option for showing them. You ... Misty Recurring AppointmentsClosed Pre-purchase questions for Amelia   Updated April 24, 2019 at 9:12am   2 Most recent comment from [deleted]:Hi Misty,Thank you for your interest in our plugin.Unfortunately we don't have the recurring appointments option at the moment. However, since this feature was one of the most requested ones we h ... Pranjal Gohain CurrencyClosed Pre-purchase questions for Amelia   Updated April 23, 2019 at 3:24pm   2 Most recent comment from [deleted]:Hi Pranjal,Thank you for your interest in our plugin.Yes, of course, we have the option to change the currency to Indian Rupee (Rs).Best regards. Jacques Surveyer WPDatatable integration with AmeliaClosed Pre-purchase questions for Amelia   Updated April 23, 2019 at 10:17am   2 Most recent comment from [deleted]:Hi Jack,Thank you for writing about our plugin, it means a lot to us! I have forwarded your message to our marketing manager, so she will contact you today on the email that you have provided here. U ... Ben Question about checking attendance in person + decrementing attendance numbersClosed Pre-purchase questions for Amelia   Updated April 23, 2019 at 8:53am   4 Most recent comment from [deleted]:Hi Ben,You are welcome, I am sorry because I didn't have the positive answer for your use case. We certainly plan to follow our users needs and once we develop our plugin more and begin with plan ... Jarred AmeliaClosed Pre-purchase questions for Amelia   Updated April 22, 2019 at 1:58pm   2 Most recent comment from [deleted]:Hi Jarred,Thank you for your interest in our plugin.Unfortunately at the moment we don't have the option to select multiple services or employees so if you need this option for renting than somet ... Christopher Functionality of AmeliaClosed Pre-purchase questions for Amelia   Updated April 22, 2019 at 8:34am   2 Most recent comment from [deleted]:Hi Christopher,Thank you for your interest in our plugin.Something similar is possible but you would need to create each combination of rooms and bathrooms as services or employees or create them as e ... Jeff integration with Zapier or Active CampaignClosed Pre-purchase questions for Amelia   Updated April 19, 2019 at 11:12am   2 Most recent comment from [deleted]:Hi Jeff,Thank you for your interest in our plugin.Unfortunately we don't have integration with Active campaign and Zapier at the moment. We plan to work on new integrations in the future but bef ... Michael Shearer Group booking - Flat rate plus cost for attendeesClosed Pre-purchase questions for Amelia   Updated April 18, 2019 at 12:32pm   2 Most recent comment from [deleted]:Hi Michael,Thank you for your interest in our plugin.In our plugin you could create 2 hours event with maximum capacity for 10 people and price of $199.95, but we don't have the option for settin ... ismael schedualingClosed Pre-purchase questions for Amelia   Updated April 18, 2019 at 10:43am   2 Most recent comment from [deleted]:Hi Ismael,Thank you for your interest in our plugin.In our booking form while scheduling an appointment customer fill out his first and last name, email and phone number (these two fields can be optio ... Davids is it possibleClosed Pre-purchase questions for Amelia   Updated April 18, 2019 at 9:49am   2 Most recent comment from [deleted]:Hi Davids,Thank you for your interest in our plugin.It is possible to make a specific schedule for each service but if you need for your customers to book a package of training for 10 weeks then you s ... Sean Alsobrooks Recurring ApptsClosed Pre-purchase questions for Amelia   Updated April 17, 2019 at 12:51pm   2 Most recent comment from [deleted]:Hi Sean,Thank you for your inquiry.Not yet, but we will work on this feature for one of the future updates. Currently, we are working on the event booking feature, after that we plan to implement the ...