As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Pedro Cassian specific functions that might not existClosed Pre-purchase questions for Amelia   Updated October 3, 2019 at 1:46pm   4 Most recent comment from [deleted]:Hi Pedro,We don't have a deposit option, the only thing that comes to my mind is that you can charge first booking for example 100$ and to send them coupons of 100% off for next x number of book ... 'Paul Woocommerce integrationClosed Pre-purchase questions for Amelia   Updated October 2, 2019 at 4:01pm   4 Most recent comment from [deleted]:Hi Paul,You are welcome. If you get any questions after investigating our coupons please do not hesitate to ask.Best regards. Zahra Payment processingClosed Pre-purchase questions for Amelia   Updated October 2, 2019 at 4:00pm   2 Most recent comment from [deleted]:Hi Zahra,Thank you for your interest in our plugin.At the moment we have on-site, PayPal and Stripe payment methods and also we have integration with WooCommerce which supports various payment methods ... German Filtering forms by Users LocationClosed Pre-purchase questions for Amelia   Updated October 2, 2019 at 11:27am   4 Most recent comment from [deleted]:Hi,Yes, that is right.  justinsmassage new work day and hours not showing upClosed Pre-purchase questions for Amelia   Updated October 2, 2019 at 11:19am   2 Most recent comment from Aleksandar Vuković:Hello Justin.I saw we fixed the issue in the e-mail.You're most welcome. I'm glad I could help.If you have any further questions or issues, please feel free to ask, and I'll gladly hel ... bobygoma Duplicated appointmentsClosed Pre-purchase questions for Amelia   Updated October 1, 2019 at 10:33am   2 Most recent comment from [deleted]:Hi Bobygoma,Thank you for your inquiry.Can you please tell us the version of our plugin that you are using? And also, which payment method you are using? We've had this bug in one of the previou ... Ciclops Several services in the same appointmentClosed Pre-purchase questions for Amelia   Updated October 1, 2019 at 9:41am   2 Most recent comment from [deleted]:Hi Ciclops,Thank you for your interest in our plugin.I understand your use case, and there are requests from our users about this. Unfortunately for now it is possible just with extras. We are definit ... Janina Thoen Question calendar adminClosed Pre-purchase questions for Amelia   Updated October 1, 2019 at 8:17am   2 Most recent comment from Miloš Jovanović:HI Janina,Thank you for your inquire.1.Unfortunately in order to make appointments as employee using mobile phone, you must be logged in your WordPress using mobile browser. So there is no app like ... Dries Difference Basic vs ProClosed Pre-purchase questions for Amelia   Updated September 30, 2019 at 3:27pm   4 Most recent comment from [deleted]:Hi Dries, You are welcome! We don't have the upgrade process yet, but we plan to make it. If we don't release it until the moment when you want upgrade you can just purchase the Pro license ... Siham synchronize with Outlook Calendar under Keri connectClosed Pre-purchase questions for Amelia   Updated September 30, 2019 at 12:45pm   2 Most recent comment from [deleted]:Hi Siham,Thank you for your interest in our plugin. Unfortunately, it is not possible, but we plan Outlook integration to add as a feature by the end of this year. Philippe COUDERC Amelia plugin : Time format, Translations and SMSClosed Pre-purchase questions for Amelia   Updated September 30, 2019 at 12:21pm   3 Most recent comment from Philippe COUDERC:Many thanks for your reply, we'll buy your product very soon :-)Philippe Jim Watkins Pre install questionsClosed Pre-purchase questions for Amelia   Updated September 30, 2019 at 11:48am   2 Most recent comment from [deleted]:Hi Jim,Thank you for your interest in our plugin.I am afraid that our plugin is not suitable for your use case. In our plugin only the users with Amelia admin and manager role can add and edit events. ... Almerick Google CalendarClosed Pre-purchase questions for Amelia   Updated September 30, 2019 at 10:19am   3 Most recent comment from [deleted]:Sounds good, Almerick!Thank you, I will close this one.Have a great day! Raul class plans and compatibilityClosed Pre-purchase questions for Amelia   Updated September 30, 2019 at 9:36am   2 Most recent comment from Miloš Jovanović:HI Raul,Thank you for your inquire.Sorry for late response, we are not working on weekends. We do have an option to setup the classes like appointments and the option for customers/students to pay f ... Katie Caldwell outlook syncClosed Pre-purchase questions for Amelia   Updated September 30, 2019 at 8:03am   2 Most recent comment from Aleksandar Vuković:Hello Katie.Thank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.We do have it planne ...