As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Elielton Queiroz Agendamento NoturnoClosed Pre-purchase questions for Amelia   Updated June 17, 2020 at 7:39am   2 Most recent comment from Miloš Jovanović:Hi Elielton,Thank you for your purchase.Sorry to disappoint you but unfortunately it is not possible to book appointments during the night in our plugin at the moment.Best regards. kevin Multisite and CaptchaClosed Pre-purchase questions for Amelia   Updated June 16, 2020 at 1:20pm   4 Most recent comment from [deleted]:Hi Kevin,You can get any of them, 1 domain license is for 1 domain but for unlimited number of subdomains.  Dirk Group FunctionalityClosed Pre-purchase questions for Amelia   Updated June 16, 2020 at 9:43am   4 Most recent comment from [deleted]:Hi Dirk,1. No, you can only remove 'Bringing anyone with you' option and request that each person book separately, or you can add additional custom fields to the booking form and ask custome ... Michael Redd Pre-Sales QuestionClosed Pre-purchase questions for Amelia   Updated June 16, 2020 at 9:09am   2 Most recent comment from Miloš Jovanović:Hi Michael,Thank you for your inquire.IN our free version only 1 booking form is available.My suggestion is to check out our demo sites to see all plugin features and how the plugin looks like.https: ... SAGAR HEDAU Login for Employees & StaffClosed Pre-purchase questions for Amelia   Updated June 16, 2020 at 8:53am   5 Most recent comment from Miloš Jovanović:HI SAGAR,Glad to hear that you like our product.If you have any more questions feel free to open a new ticket.Best regards. Carlos Payment infoClosed Pre-purchase questions for Amelia   Updated June 16, 2020 at 8:10am   4 Most recent comment from [deleted]:Hi Carlos,We do not have such an option, but yo can set price on your website to just a reservation fee and charge the rest onsite. That is the only solution for now.  Amanda Richardson-Meyer Timezone conversionClosed Pre-purchase questions for Amelia   Updated June 16, 2020 at 8:08am   2 Most recent comment from [deleted]:Hi Amanda,Thanks for  your interest!No, the client's time zone is automatically recognized and the client sees slots in his/her timezone. We have an option on the back-end "Show time slots in ... Leanne Bird Customer rolesClosed Pre-purchase questions for Amelia   Updated June 15, 2020 at 12:52pm   2 Most recent comment from [deleted]:Hi Leanne Bird,Thank you for your interest in our plugin.1. Yes, it works with Elementor. We do have a small issue with Elementor popup but we have a solution for this so if you plan to use it you can ... Gentjan Staff nameClosed Pre-purchase questions for Amelia   Updated June 15, 2020 at 12:30pm   2 Most recent comment from [deleted]:Hi Gentjan,Thank you for your interest in our plugin.You can add a space in the surname field and click save and you will be able to show just employee name.Best regards. Miss Nookie Recurring BookingsClosed Pre-purchase questions for Amelia   Updated June 15, 2020 at 12:09pm   6 Most recent comment from [deleted]:Thanks for your purchase, I will make sure to inform you when we release this feature. With your purchase code you can now on submit the ticket in Amelia Category with your purchase code!Have a great ... Deborah Assigning services to a therapistClosed Pre-purchase questions for Amelia   Updated June 15, 2020 at 11:49am   6 Most recent comment from [deleted]:Hi Deborah,These issues are fixed in our latest 2.7 version, so can you please update the plugin? To update the plugin please follow our instructions from here.Best regards. Trevor Website integrationClosed Pre-purchase questions for Amelia   Updated June 15, 2020 at 9:33am   2 Most recent comment from Miloš Jovanović:Hi Trevor,Thank you for your inquire.Sorry for late response, we are not working on weekends.Our plugin is a WordPress plugin so it will only work on WordPress environment.Best regards. Max Cowan Customer appointment recordsClosed Pre-purchase questions for Amelia   Updated June 15, 2020 at 9:31am   2 Most recent comment from Miloš Jovanović:Hi Max,Thank you for your inquire.Sorry to disappoint you but at the moment the only information about the customer can be displayed in the Customer page, but that is all the info, total number of ap ... Yanis Belba Gestion des réservations sur smartphoneClosed Pre-purchase questions for Amelia   Updated June 15, 2020 at 8:42am   2 Most recent comment from [deleted]:Hi Yanis,Sorry, but can you please submit your your ticket in English, I do not understand French.  Jakub About translationsClosed Pre-purchase questions for Amelia   Updated June 15, 2020 at 6:27am   3 Most recent comment from Jakub:Hello,Thanks for the answer!