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Public Tickets

Amy-Laure Amelia Calendar ViewClosed   Amelia   Updated January 18, 2024 at 12:39pm   5 Most recent comment from Marko Davidović:Hello again Amy-Laure,You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question an ... Stephane DELOUYA mass vacationClosed   Amelia   Updated January 18, 2024 at 12:35pm   2 Most recent comment from Stefan Petrov:Hello Stephane,Thanks for reaching out to us.When you say "vacations" i suppose you mean days off? If that the case, this depends on the employee working hours configuration. The timeslot availabilit ... Trace Thomas The button to change language shows twice on my wordpress siteClosed   Amelia   Updated January 18, 2024 at 12:06pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.This issue is not related to Amelia. Please reach out to your web designer so that they can take a closer a this issue.Should you have any further inquiri ... varia bonora zoom integratClosed   Amelia   Updated January 18, 2024 at 11:23am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Thank you for the additional info we will test this and see if this can be changed on our end or if this is the issue on Zoom side in which case we can no ... Elana Possible featuresClosed   Amelia   Updated January 18, 2024 at 10:49am   2 Most recent comment from Stefan Petrov:Hello Elena,Thanks for reaching out to us.Unfortunatelly, the booking form is designed to show the service selection field first and there is no option to change the order. The customer would need to ... Patricia problems configuration servicesClosed   Amelia   Updated January 18, 2024 at 10:25am   13 Most recent comment from Stefan Petrov:Hello Patricia,That's correct, but the issue here is that the maximum service duration is 24h and the employee is working for the whole service duration, so 24h. He is only able to cover the serv ... Luis Miguel Checkbox on Purchase form and iCal syncClosed   Amelia   Updated January 18, 2024 at 10:06am   4 Most recent comment from Stefan Petrov:Hello Luis,No problem, you are welcome!If you have any other questions, feel free to open a new ticket and we will gladly assist.Have a nice day! Seongman Cho Amelia SMSClosed   Amelia   Updated January 18, 2024 at 9:44am   2 Most recent comment from Stefan Petrov:Hello Seongman,Thanks for reaching out to us.We did have an issue with our SMS Server several days ago, so it might be related. Our developers found we had an SSL issue, so all of our Users got discon ... Juan "Set recurring appointment" optionClosed   Amelia   Updated January 18, 2024 at 8:25am   4 Most recent comment from Stefan Petrov:Hello Juan,You are most welcome.Please, let us know if you have any other questions or issues and we will kindly assist. Vicki Love employee availability for different treatmentsClosed   Amelia   Updated January 18, 2024 at 6:58am   6 Most recent comment from Marko Davidović:Hello again Vicki,Yes, you would need to create them manually. You can try and using events but when you add employee to an events the event overrides services and in that time period this employee is ... joris bruchet Responsive issueClosed   Amelia   Updated January 18, 2024 at 6:25am   11 Most recent comment from Marko Davidović:Hello again Joris,You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and w ... Michael Allison SMS NotificationsClosed   Amelia   Updated January 18, 2024 at 5:29am   29 Most recent comment from Miloš Jovanović:Hi Michael,You're welcome.1. If you ever decide to move back to WPCrontrol and give it another chance for any reason, we did see this issue before from a couple of other Users, they were not able ... Remco Woocommerce cart doesnt allow multiple eventsClosed   Amelia   Updated January 17, 2024 at 5:05pm   2 Most recent comment from Uroš Jovanović:Hello Remco,The integration works this way, and it doesn't accept more than one product if an Amelia product is present. There's a possible workaround, though. Please note that this hasn� ... iman I cannot add more than one booking to the basketClosed   Amelia   Updated January 17, 2024 at 4:41pm   10 Most recent comment from Uroš Jovanović:Hello Iman,Thank you for the update on this and for your patience.The reason why the form is not visible for non-logged-in users is not in Amelia, but instead in your security settings. They're ... Michael Adding Events to PackageClosed   Amelia   Updated January 17, 2024 at 4:15pm   5 Most recent comment from Uroš Jovanović:Hello Michael,Please try the following Javascript and let me know if that works for you or not: // Select all elements with the class ".am-event-free"var elements = document.querySelectorAll('.a ...