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Public Tickets

Salam set upClosed   Amelia   Updated May 10, 2024 at 12:30pm   5 Most recent comment from Uroš Jovanović:Hello Richard,Thank you for chiming in.Salam, please try the before-mentioned solution and let me know if it works or not.Looking forward to your reply. Troy Arnold Prerequisite Service before other services…Closed   Amelia   Updated May 10, 2024 at 10:16am   4 Most recent comment from Stefan Petrov:You are welcome, Troy.Feel free to test it out and let me know if you have any other questions or issues.Have a nice day! Douglas Employee Panel loading Events SlowClosed   Amelia   Updated May 10, 2024 at 10:10am   2 Most recent comment from Stefan Petrov:Hello Douglas,Thanks for reaching out to us. Can you please provide the WP admin credentials, as well as the employee credentials, so i can check on your page?Please provide me a temporary WP-admin (a ... Sandrine Abibo Appointment managementClosed   Amelia   Updated May 10, 2024 at 10:03am   2 Most recent comment from Stefan Petrov:Hello Sandrine,Thanks for reaching out to us. The employee work hours schedule, once configured, is repeated weekly. If you want to configure a different schedule, you can use special days options, or ... Simon Whyatt WooCommerce ErrorClosed   Amelia   Updated May 10, 2024 at 9:44am   6 Most recent comment from Stefan Petrov:Hello Simon,Great to hear that! Looks like WooCoomerce decided to solve things out with updatesIf you have any other questions, please open a new ticket and we will gladly help you there.Have a nice d ... Ismail Ayobami Notifications Not WorkingClosed   Amelia   Updated May 10, 2024 at 9:14am   10 Most recent comment from Stefan Petrov:Of course, Ismail.Please, keep me posted on this one. Latoya Duplicated data, Google Tagmanager vs Amelia Marketing ToolsClosed   Amelia   Updated May 10, 2024 at 8:46am   2 Most recent comment from Marko Davidović:Hello there, I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? We wish you all the bes ... nicolas Wp Control and cronClosed   Amelia   Updated May 10, 2024 at 8:42am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We can only help with regular notifications and that only if you are using SMTP. For any issues with cron you it is best to reach out to your hosting prov ... Tangee Whapham Work HoursClosed   Amelia   Updated May 10, 2024 at 8:34am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You can set anything that you need. In general setting set deafulr time slot step for example to 5 minutes and turn off option use service duration for b ... Anthony Tissot Mobile versionClosed   Amelia   Updated May 13, 2024 at 10:13am   7 Most recent comment from Marko Davidović:Hello again,We just got the feedback from our colleagues and they have told us that the issue here is that you CSS rewrite our style but this should help .am-select-popper .el-select-dropdown__list { ... Francesca Kendall Payment LinksClosed   Amelia   Updated May 10, 2024 at 6:12am   2 Most recent comment from Marko Davidović:Hello again,Unfortunately, currently, this feature is not built-in in Amelia. This needs to be enabled and saved for each service individually I'm afraid.Should you have any further inquiries, we ... Craig Flint SMSClosed   Amelia   Updated May 9, 2024 at 5:11pm   4 Most recent comment from Uroš Jovanović:Hello Craig,No worries, I will have this ticket closed now. Daniel Aengenheyster WooCommerce IntegrationClosed   Amelia   Updated May 9, 2024 at 4:52pm   2 Most recent comment from Uroš Jovanović:Hello Daniel,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Marta Two employees same calendarClosed   Amelia   Updated May 9, 2024 at 4:51pm   2 Most recent comment from Uroš Jovanović:Hello Marta,Thank you for reaching out to us.Yes, you can do that, you can connect the same Google Calendar to as many employees as you want.Please let me know if that works for you. Valeriia Kostiuchenko My emloyee can't log in in their account. It shows errorClosed   Amelia   Updated May 9, 2024 at 4:50pm   2 Most recent comment from Uroš Jovanović:Hello Valeriia,Thank you for reaching out to us.Can you please let me know if there is any customer or employee with the same email as the admin user with which you were logged in when this error occu ...