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Public Tickets

Richard Aubin 2 Customers Getting Incorrectly Assigned to Same AppointmentClosed   Amelia   Updated April 8, 2024 at 8:52am   4 Most recent comment from Stefan Petrov:Hello Richard,I see now, thanks for the additional explanation.Have you had a chance to recreate the scenario? Perhaps providing a video showcasing the issue? Strange, we haven't had this issue r ... Debbie Custom Booking Confirmation PageClosed   Amelia   Updated April 8, 2024 at 8:28am   4 Most recent comment from Stefan Petrov:You are welcome, Debbie,If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Maram Solutions Email SMTPClosed   Amelia   Updated April 8, 2024 at 8:26am   10 Most recent comment from Stefan Petrov:Hello Maram Solutions,Thanks again. If i try to send a test email, here is what i see in consoleThis indicates that the error is related to hosting provider settings. If the SMTP configuration setting ... Jake Clifford Mobile View "BOOK EVENT" Not ShowingClosed   Amelia   Updated April 8, 2024 at 8:04am   2 Most recent comment from Stefan Petrov:Hello Jake,Thanks for reaching out to us.This is happening since there are two sliders configured, one is for the "standard" page and the other is for the "pop up". You can try applying this custom CS ... Jens Bierwirth Display next event onlyClosed   Amelia   Updated April 8, 2024 at 7:58am   2 Most recent comment from Stefan Petrov:Hello Jens,Thanks for reaching out to us and for your kind words. Currently, when it comes to events, as you may already know, only these shortcodes are available.[ameliaeventslistbooking] if you wan ... Grinvydas Špelveris Package is possible to buy on siteClosed   Amelia   Updated April 8, 2024 at 7:19am   2 Most recent comment from Stefan Petrov:Hello Grinvydas,Thanks for reaching out to us.Unfortunately, this has been reported already previously as an issue and we working on fixing it for the next update. Unfortunately, there is no ETA at t ... Céline Marengo Add a new appointementClosed   Amelia   Updated April 8, 2024 at 6:59am   4 Most recent comment from Stefan Petrov:Hello Céline Marengo,There is a section on the left sidebar called "User". These are the WordPress users that can be attached to Amelia UsersIf you open this section, you will find a list of user wi ... Baldini rossi how to update plugin in my wordpressClosed   Amelia   Updated April 8, 2024 at 6:57am   2 Most recent comment from Stefan Petrov:Hello Baldini rossi,Thanks for reaching out to us. There are a couple of ways how to update Amelia to the latest version. You can find instructions in this article - Updating the plugin to the lates ... Rasmus How to save informationClosed   Amelia   Updated April 8, 2024 at 6:33am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.If they are connected to a WP user and they are logged in the fields in Amelia can be pre poluated. Those fields are name last name mail and phone. All ot ... Sacha Théobald Problem with Special days settingsClosed   Amelia   Updated April 8, 2024 at 6:17am   7 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Ferry Onderwater On-site payment showingClosed   Amelia   Updated April 8, 2024 at 5:29am   18 Most recent comment from Marko Davidović:Hello again, Our developers and QA are working on a new update and it should be realised any day. Some updates are released later because they are bigger and in this new one there should be a new form ... Mark questionClosed   Amelia   Updated April 8, 2024 at 5:29am   4 Most recent comment from Marko Davidović:Hello there, Unfortunately, currently, this feature is not built-in in Amelia. Via link, they have to pay the rest of the amount that is left for the appointment. If you want to to accept only deposit ... claudio Loop pluginClosed   Amelia   Updated April 8, 2024 at 5:27am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We can see that you have a 403 error in the console.  The 403 Forbidden Error happens when the web page (or another resource) that you’re trying to op ... Baldini rossi installation plugin in wordpressClosed   Amelia   Updated April 8, 2024 at 5:25am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You can download Amelia from this link https://we.tl/t-vpzIPgOY0r We are sending you a short instruction on how to update Amelia to the latest version. ... Vincent Change the reservation name on google calendar to see the person's nameClosed   Amelia   Updated April 8, 2024 at 5:21am   2 Most recent comment from Marko Davidović:Hello there, Thank you for purchasing our product, and for reaching out to us. User or appointment details can be displayed in Google Calendar. You just need to put placeholders in Event Description ...