As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Christian Rotger Minimo de y Maximo de participantes en una cita-Cierra la citaClosed   Amelia   Updated July 22, 2024 at 5:17am   2 Most recent comment from Marko Davidović:Hello,  Thank you for purchasing Amelia, and for reaching out to us.  When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment ... Danny Van Leeuwen Gefeliciteerd end titleClosed   Amelia   Updated July 22, 2024 at 5:16am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Yes, you can change the text easily in customize section like this As for picture we don't have a built-in option to change the confetti icon yet, ... Jose Chacon Custom Periods of Time (slots)Closed   Amelia   Updated July 19, 2024 at 11:52am   4 Most recent comment from Aleksandar Vuković:You're welcome, Jose.Please feel free to reach out to us if you have any further questions or concerns! Bart De Bock Mollie SEPA paymentsClosed   Amelia   Updated July 19, 2024 at 10:52am   4 Most recent comment from Stefan Petrov:Hi Bart,Thanks for the credentials. We've just double-checked the backend, but regarding the first question, we are not sure what should changed with API. Since Mollie support suggested this, is ... Lindsay I need AMELIA to NOT schedule appointmentsClosed   Amelia   Updated July 19, 2024 at 9:43am   8 Most recent comment from Marko Davidović:Hello again,Thank you for the compliments we try our best. As for your video we now understand what you want to achieve. So in that case you do not need Google integrations but you do not have to rem ... ABDUL ZAKARIYA Business paying on behalf of the ClientClosed   Amelia   Updated July 19, 2024 at 9:24am   2 Most recent comment from Stefan Petrov:Hi Adbul,Thanks for reaching out to us. The information entered in Amelia booking form has nothing to do with the Stripe credentials. The username and last name are stored in Amelia, while the custome ... phuvatat szentessy Woocomerce Integration/Location Picker at Checkout PageClosed   Amelia   Updated July 19, 2024 at 7:09am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.The checkout page you need to create on your own Amelia has nothing to with this. Amelia only provide the possibility so that you can accept payments via ... Adina J Docter Docter notifications not workingClosed   Amelia   Updated July 19, 2024 at 7:05am   4 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.I discovered you have an issue with your Notifications, if I try to make any Test Email from the Amelia/Notifications section, for Customers or Employees ... Martin Costumer SupportClosed   Amelia   Updated July 19, 2024 at 5:43am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This is one way oof providing support and there are tens of thousands and thousands of companies that provide support only via tickets. We provide suppor ... Gerlinde change order of custom fieldsClosed   Amelia   Updated July 19, 2024 at 5:40am   6 Most recent comment from Marko Davidović:Hello again,When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions that are related to different subjects will be in separate ... Mirko Gosch Add time of event to ameliaevents shortcodeClosed   Amelia   Updated July 18, 2024 at 2:36pm   2 Most recent comment from Aleksandar Vuković:Hello Mirko.I'm afraid that's not possible. The Events Calendar displays only the events without the times but we are working on a new, Events Calendar 2.0 form and I'll forward your su ... divilogy Email notificationClosed   Amelia   Updated July 18, 2024 at 2:08pm   2 Most recent comment from Aleksandar Vuković:Hello Michael.This is the default WordPress email, sent to all new WP users.If you don't want people coming through Amelia to be registered as WP users, access Amelia Settings/Roles/Customer and ... Simon Ferrara dates are full but it still let customers bookClosed   Amelia   Updated July 18, 2024 at 1:35pm   13 Most recent comment from Aleksandar Vuković:Me too, Simon!Please feel free to reach out to us if you have any further questions or concerns! Simone Hervij Zero/no taxClosed   Amelia   Updated July 18, 2024 at 1:15pm   2 Most recent comment from Stefan Petrov:Hi Simone,When taxes are applied, it's assumed that there is going to be an amount (value), but in case you want to have zero taxes, then you can disable this option. I assume that you wanted to ... Kentaro I cannot connect zoomClosed   Amelia   Updated July 18, 2024 at 12:58pm   2 Most recent comment from Aleksandar Vuković:Hello Kentaro.It seems they changed their interface again. Click on "Build App" and you'll see this screen:Click on Server to Server OAuth App and all the other steps are the same.