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Public Tickets

Yijin Service questionClosed   Amelia   Updated March 29, 2024 at 10:06am   10 Most recent comment from Marko Davidović:Hello again,Unfortunately we were unable to check this, can you please translate the errors and send us screenshots for each translation. We also need to ask your permission to temporarily change the ... Julio Freitas Help with amelia widgetClosed   Amelia   Updated March 29, 2024 at 9:11am   4 Most recent comment from Uroš Jovanović:Hello Veintiuno,Glad to hear that it worked for you. Mendy Ouzillou 403 errorClosed   Amelia   Updated March 29, 2024 at 8:17am   6 Most recent comment from Stefan Petrov:Hello Mendy,Great to see that! Thanks for the feedback.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Holger Appointment schedule - Google Event created by Amelia does not have Meet linkClosed   Amelia   Updated March 29, 2024 at 6:52am   4 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Robin Kesting Bring more people to event details for every personClosed   Amelia   Updated March 28, 2024 at 3:19pm   2 Most recent comment from Uroš Jovanović:Hello Robin,Thank you for reaching out to us.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.This feature will be impleme ... Steven Send automated email to inactive customersClosed   Amelia   Updated March 28, 2024 at 2:26pm   2 Most recent comment from Uroš Jovanović:Hello Steven,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... mark appointment time settingsClosed   Amelia   Updated March 28, 2024 at 1:53pm   4 Most recent comment from Uroš Jovanović:Hello Mark,All the times were supposed to move an hour if you have changed the time zone.Was that the case on your website?Looking forward to your reply. Christian Changes do not appear in step-by-step bookingClosed   Amelia   Updated March 28, 2024 at 1:43pm   2 Most recent comment from Uroš Jovanović:Hello Christian, Thank you for reaching out to us.Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you install Loco Translate and then translate these strings ... Lobert Caroline impossibilité de créer des nouveaux évènementsClosed   Amelia   Updated March 28, 2024 at 12:55pm   4 Most recent comment from Stefan Petrov:Hello Caroline,Thanks for letting me know. Perhaps, there is a custom character that Amelia is not able to read.I guess, you can try adding the text to the event description with "standard" character ... Hussein Deeb Events reportClosed   Amelia   Updated March 28, 2024 at 10:45am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You can export them in CSV file. You need to click on event attendees and the you will see the option to export attendees for that event like this Hope th ... Koen Available outlook timeslots through APIClosed   Amelia   Updated April 19, 2024 at 8:28am   7 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We just got the feedback from our colleagues and they have told us that since the API uses the settings from Amelia, you have to turn on the stated option ... kiran kamal chauhan About Customer PanelClosed   Amelia   Updated March 28, 2024 at 9:45am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, and no. So you can turn off option to require password and then they can log in via a link that you can send them in notifications when they book a p ... Данил registering a service package through the admin panelClosed   Amelia   Updated March 28, 2024 at 9:40am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, if you do not show this service on site on the front end you can still book this package and appointments from the backend. But if this service is p ... Daniel Arseneault Zoom integrationClosed   Amelia   Updated March 28, 2024 at 9:31am   22 Most recent comment from Uroš Jovanović:Hello Robert,Thank you for the update on this.Can you please create a new ticket for this purpose and we will assist you with this?Looking forward to your reply. dan Email SMTPClosed   Amelia   Updated March 28, 2024 at 9:18am   15 Most recent comment from Stefan Petrov:Hello dan,You are most welcome!If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day!