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Public Tickets

Eunice Carolina No se cargan los ultimos servicios agregadosClosed   Amelia   Updated April 10, 2024 at 7:52am   2 Most recent comment from Stefan Petrov:Hello Eunice,Thanks for reaching out to us.That's strange that employees and the customer panel stopped working. Please provide me a temporary WP-admin (administrator) user for your site where t ... son nguyen Hide prices or change them to text booking onlineClosed   Amelia   Updated April 10, 2024 at 7:38am   4 Most recent comment from Stefan Petrov:You are welcome, son.I'm glad that i could help.If you have any other questions, please open a new ticket and we will gladly help you there. Franziska Notification when profile changedClosed   Amelia   Updated April 10, 2024 at 6:40am   2 Most recent comment from Marko Davidović:Hello again Franziska,Unfortunately, currently, both of these features are not available in Amelia. There is no option to prevent customers to change their data and we do not have option to inform y ... Raphael Appointment Page doesn't LoadClosed   Amelia   Updated April 10, 2024 at 5:44am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Can you please check in WordPress users if you have several roles added to this user? For example admin and employee or employee and customer. etc. Or if ... Vincent Lacante Error when Outlook identification in employee profilClosed   Amelia   Updated April 10, 2024 at 5:38am   4 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will g ... Clément Employee selectionClosed   Amelia   Updated April 10, 2024 at 5:37am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We are glad to hear that everything is fine now and we will close this ticket but should you have any further inquiries, we kindly request that you open s ... Vincent Custom fieldClosed   Amelia   Updated April 9, 2024 at 3:11pm   2 Most recent comment from Uroš Jovanović:Hello Vincent,Thank you for reaching out to us.1. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https:// ... Amélie Maury Appointment display on MacClosed   Amelia   Updated April 9, 2024 at 2:47pm   6 Most recent comment from Stefan Petrov:Hello Amélie,No problem, great to hear that you were able to find the solution!If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Reza Seidani Amelia Does not workClosed   Amelia   Updated April 9, 2024 at 12:51pm   6 Most recent comment from Uroš Jovanović:Hello Reza,This could be a cache issue on your website. Please deactivate Amelia, clear cache, activate Amelia, clear cache again. You can clear cache with the plugin "W3 Total Cache" or any other, a ... Michael Notification email updateClosed   Amelia   Updated April 9, 2024 at 10:48am   5 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we are glad that we were able to help you. I would not delete this if I was you. You have created not language conflict and now all is fine so I would not change ... Ali Arslan The calendar isn't showing upClosed   Amelia   Updated April 9, 2024 at 9:44am   2 Most recent comment from Uroš Jovanović:Hello Ali,Thank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you ... Scott Booking CutoffClosed   Amelia   Updated April 9, 2024 at 9:41am   2 Most recent comment from Uroš Jovanović:Hello Scott,Thank you for reaching out to us.For that purpose, you can configure specific working hours for a specific date on the Amelia/Employees/Special Days page.Please let me know if that works f ... Dave Coleman Multi-siteClosed   Amelia   Updated April 9, 2024 at 9:05am   2 Most recent comment from Stefan Petrov:Hello Dave,Thanks for reaching out to us.There is an option to create a multi-site environment with any license since each license has an unlimited number of subdomains available. So, you could create ... Kate Amelia services disappeared after updateClosed   Amelia   Updated April 9, 2024 at 7:50am   4 Most recent comment from Stefan Petrov:Hello Kate,Awesome! Thanks for the feedback.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Davide Integration between Amelia an Ultimate Member pluginClosed   Amelia   Updated April 9, 2024 at 7:27am   2 Most recent comment from Stefan Petrov:Hello Davide,Thanks for reaching out to us.We are familiar with the fact that some users are using third party plugins like Ultimate Member and etc, but, unfortunately, we are not able to provide supp ...