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Public Tickets

Floortje connecting services and locationsClosed   Amelia   Updated June 25, 2024 at 6:07am   6 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You can now say "What i want is 2 services and customers can choose themselves at which location the have the service. It that possible?" This is possible ... Simona Bug on bookingsClosed   Amelia   Updated June 25, 2024 at 5:59am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3671257/ For future ... Duncan Richardson Cart NotificationsClosed   Amelia   Updated June 25, 2024 at 5:57am   4 Most recent comment from Marko Davidović:Hello again,When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separat ... Tommy Bug on Appointments Filter, Can't Filter Appointments by CustomerClosed   Amelia   Updated June 25, 2024 at 5:47am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, we are aware of that and our developers are already working on it and this should be fixed in one of the future updates most likely in the next want. ... Jeff Greenbaum want a refundClosed   Amelia   Updated June 25, 2024 at 5:43am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We provide support only via ticket and we will gladly help you but you need to explain and show to us what the issue is. Please send us URL of that page a ... Jeremy Hanke StripeClosed   Amelia   Updated June 24, 2024 at 2:00pm   5 Most recent comment from Uroš Jovanović:Hello Jeremy, Please let me know if that works from your end or not. In regards to your second question, if you need to send invoices to your customers, you can do so with WooCommerce. You simply need ... Lina Grebe Course instructors are not displayedClosed   Amelia   Updated June 24, 2024 at 1:51pm   8 Most recent comment from Uroš Jovanović:Hello Lina,Thank you for the update on this.We will have this included in the documentation.In the meantime, please let me know if you have any other questions. Felicia Westerlund Stripe Payment ProblemsClosed   Amelia   Updated June 24, 2024 at 1:28pm   5 Most recent comment from Felicia Westerlund:Thank you for responding. I don’t know why the first card was not working with Stripe as it works everywhere else, even on other sites stripe. This is why I was confused. Anyway, this ticket can al ... John Wiksten Cant add licenseClosed   Amelia   Updated June 24, 2024 at 1:27pm   2 Most recent comment from Uroš Jovanović:Hello John,Thank you for reaching out to us.Please reinstall the Amelia plugin and let me know if that resolves the issue.Looking forward to your reply. Sacha Théobald Notifications from customer panelClosed   Amelia   Updated June 24, 2024 at 1:26pm   16 Most recent comment from Uroš Jovanović:Hello Sacha,Thank you very much for that and my apologies for asking again.I will have this ticket closed now. Fernando Appointments Backend PageClosed   Amelia   Updated June 24, 2024 at 1:21pm   8 Most recent comment from Uroš Jovanović:Hello Fernando,Thank you for the update on this.Please test it out now and let me know if it works or not.Looking forward to your reply. Patrick Mayr Have only one "open" Spot for a ServiceClosed   Amelia   Updated June 24, 2024 at 1:09pm   2 Most recent comment from Uroš Jovanović:Hello Patrick,Thank you for reaching out to us.For that purpose, you will need to set up special days in Amelia on the Amelia/Employees/Special days page.There you can specify a specific working date ... Laura problemas con actualizaciónClosed   Amelia   Updated June 24, 2024 at 11:36am   6 Most recent comment from Stefan Petrov:Just noticed that we are missing the credentials for this site. Can you please send them, as well?  Eileen Ong Customer Filter Not Functioning After UpdateClosed   Amelia   Updated June 24, 2024 at 11:11am   2 Most recent comment from Stefan Petrov:Hello Eileen,Thanks for reaching out to us. Thank you for pointing it out, but it has been reported already a identified as a bug. We already added it to the list of what needs to be fixed for futur ... Felicia Westerlund Activation IssueClosed   Amelia   Updated June 24, 2024 at 11:01am   4 Most recent comment from Marko Davidović:Hello again,We do not work on weekends so we could not reply sooner and we are glad to hear that this is resolved and we will close this ticket but should you have any further inquiries, we kindly req ...