As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

klovelace84 Google CalendarClosed   Amelia   Updated March 18, 2019 at 11:44am   2 Most recent comment from Isidora Markovic:Hi klovelace84,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Sorry for inconvenience,Can you please te ... clifhirtle Daily booking?Closed   Amelia   Updated March 18, 2019 at 11:43am   2 Most recent comment from Miloš Jovanović:HI clifhirtle,Thank you for your purchase.Sorry but I did not quite understand what are you trying to achieve, can you please describe me more or send me some example/screenshot so I can take a look ... tangjingyuanivan CustomisationClosed   Amelia   Updated March 18, 2019 at 11:12am   2 Most recent comment from Isidora Markovic:Hi tangjingyuanivan,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Unfortunately there is no built in o ... dvollmern Email notificationsClosed   Amelia   Updated March 18, 2019 at 10:33am   6 Most recent comment from Isidora Markovic:Hi dvollmern,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days. You are welcome.   If you have any more issues or questions feel fr ... gchaudouin Custom fontClosed   Amelia   Updated March 18, 2019 at 10:26am   2 Most recent comment from Miloš Jovanović:HI Gorka,Thank you for your purchase. Yes you can use this CSS rule on the page between style tags where you will overwrite font from our plugin. We insert font fantasy just for example, but you w ... ddanova Pack of appointmentsClosed   Amelia   Updated March 18, 2019 at 10:24am   2 Most recent comment from Miloš Jovanović:HI ddanova,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve at the moment.It would be great if you could suggest this feature on ou ... ronnie adams Cannot select serviceClosed   Amelia   Updated March 18, 2019 at 9:07am   4 Most recent comment from Isidora Markovic:Hi ronniead,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Unfortunately the issues like conflicts with third party plugins or them ... Brittany Garner I'm not able to activate the plugin onto my client's website. I need to have this looked into ASAP.Closed   Amelia   Updated March 15, 2019 at 11:47am   17 Most recent comment from Isidora Markovic:Hi Brittany,You are welcome.Thank you for this information.Can you please just ask them how they do migrations? With some plugin, manually, other software...? If is some plugin then we have to invest ... ronnie adams How can I change the text "please select a service"Closed   Amelia   Updated March 15, 2019 at 11:00am   2 Most recent comment from Miloš Jovanović:Hi Ronnie,Thank you for your purchase.These strings are in our Label Settings, go to the Settings page and you will see the Label Settings so you can change them there.  At the moment for these for s ... ihris7ov Google Calendar Sync IssuesClosed   Amelia   Updated March 15, 2019 at 10:06am   3 Most recent comment from Miloš Jovanović:Hi Ivaylo,Thank you for your purchase.Glad to hear that you found a solution and sorry for not reaching you sooner.If you have any more issues feel free to open a new ticket.Best regards. Brhum Bhatia Settings perhaps?Closed   Amelia   Updated March 15, 2019 at 7:25am   6 Most recent comment from Isidora Markovic:Hi Brhum, You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a Review ... LukeDanielson Google Calendar IntegrationClosed   Amelia   Updated March 14, 2019 at 3:32pm   2 Most recent comment from Miloš Jovanović:Hi LukeDanielson,Thank you for your purchase.In Amelia settings -> Google calendar settings you can find Event description field ( attachment) there you can enter the placeholders to display some mo ... Reagan Wilson Can I send a different email based off type of serviceClosed   Amelia   Updated March 14, 2019 at 12:10pm   2 Most recent comment from Miloš Jovanović:HI Reagan,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.It would be great if yo ... catiekue Terms and ConditionsClosed   Amelia   Updated March 14, 2019 at 10:37am   5 Most recent comment from Isidora Markovic:Hi catiekue, You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a Rev ... iokinpardo Appointment visible while canceled and rejected?Closed   Amelia   Updated March 14, 2019 at 10:36am   2 Most recent comment from Isidora Markovic:Hi iokinpardo,Thank you for your purchase.That is normal behavioral of the plugin for canceled or rejected appointments, because when customer  cancel the appointment it will become available for ot ...