We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

billiadis Conditional formattingClosed   wpDataTables   Updated June 23, 2017 at 7:48pm   4 Most recent comment from billiadis:is there a solution to the problem? iias creating sql table stuckClosed   wpDataTables   Updated June 23, 2017 at 11:07am   2 Most recent comment from Miloš Jovanović:Hi iias,Thank you for your purchase.If you take a look at our documentation about wpdatatables constructor you will notice that constructor is just a helper."Please note: to use this plugin feature y ... napkinfinance Adding padding inside the cellsClosed   wpDataTables   Updated June 23, 2017 at 8:49am   6 Most recent comment from Miloš Jovanović:Hi napkinfinance,Glad that everything is working fine now and that you also styled the header, good job.Best regards. Hans Keutgen Beautify pagination CSSClosed   wpDataTables   Updated June 22, 2017 at 7:26pm   7 Most recent comment from Hans Keutgen:@haiti-referenceI added CSS Code with Simple CSS. If you are interested in the code please give me a notice and your e-mail. haiti-reference Changing the current page from the paginationClosed   wpDataTables   Updated June 22, 2017 at 2:47pm   4 Most recent comment from Miloš Jovanović:Hi Jean,You  are welcome.We are glad to hear that you like our plugin so we'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks! Best regards. napkinfinance Having problems with Highcharts and Chartjs pie chartsClosed   wpDataTables   Updated June 22, 2017 at 1:36pm   8 Most recent comment from Miloš Jovanović:Hi napkinfinance,Ok, can you please send me that file from which you created chart or make some similar file so I can try to recreate the chart.Also if you could tell me from which columns did you tr ... napkinfinance Styling the DTTT buttonsClosed   wpDataTables   Updated June 22, 2017 at 9:11am   4 Most recent comment from Miloš Jovanović:Hi napkinfinance,You are welcome.Best regards. jonathantalley Can't create databaseClosed   wpDataTables   Updated June 21, 2017 at 4:31pm   13 Most recent comment from Miloš Jovanović:Hi jonathantalley,It looks like there is some kind of permissions problem, Can you please check permission on that directory where the file is uploaded.Thank you. Hans Keutgen Sort by two or more columnsClosed   wpDataTables   Updated June 21, 2017 at 2:18pm   4 Most recent comment from Miloš Jovanović:Hi gottfried_s,Unfortunately something like this is not possible with the plugin features at the moment.But your idea is quite interesting so I will add your suggestion to our TODO list so maybe we c ... Hans Keutgen Table on top of menuClosed   wpDataTables   Updated June 21, 2017 at 11:09am   4 Most recent comment from Miloš Jovanović:Hi gottfried_s,Thank you for reporting this.I archive this so we can fix this for stable version.You will be notified. Thank you again.Best regards. Alberto Color HeaderClosed   wpDataTables   Updated June 21, 2017 at 9:40am   2 Most recent comment from Miloš Jovanović:Hi Alberto,Thank you for your purchase.You can do that by going to wpdatatables settings page and select Color and font settings tab, there you will see Header background color option where you can s ... ecoluzmx Automatically fill a cell with custom value for each new rowClosed   wpDataTables   Updated June 20, 2017 at 11:23am   2 Most recent comment from Miloš Jovanović:Hi ecoluzmx,Thank you for your purchase.Sorry for late response we were very busy because of the 2.0 Beta release of our plugin.Unfortunately something like this is not possible with the plugin build ... napkinfinance Can i hide the pagination?Closed   wpDataTables   Updated June 19, 2017 at 4:47pm   3 Most recent comment from napkinfinance:Thanks Bogdan geepers PHP Serialized ArrayClosed   wpDataTables   Updated June 19, 2017 at 12:47pm   2 Most recent comment from Miloš Jovanović:Hi geepers,Thank you for your purchase.Sorry to disappoint you but unfortunately this functionality is not available at the moment.We have some plans to implement this feature for future version but f ... Roger Jennings Reuse Formatting / Data UpdatingClosed   wpDataTables   Updated June 19, 2017 at 12:00pm   2 Most recent comment from Miloš Jovanović:Hi Roger,Thank you for your purchase.Sorry but I did not quite understand what are you trying to achieve.Can you please describe me more so I can give you my suggestion.Thank you.