As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

riccardoaccetta Table with many recordsClosed   wpDataTables   Updated May 26, 2017 at 2:23pm   4 Most recent comment from Miloš Jovanović:Hi Riccardo,Can you please send me the link of that table and tell me which table type is it so I can give you my suggestion.Thank you. zenpointmedia ​trancated items in drop down form etc.Closed   wpDataTables   Updated May 26, 2017 at 8:37am   2 Most recent comment from Miloš Jovanović:Hi zenpointmedia,Thank you for your purchase.1. You can increase the size of the drop down box by entering this code in file wp-content/plugins/wpdatatables/assets/css/wpdatatables.min.css and aro ... willyswell DisplayClosed   wpDataTables   Updated May 26, 2017 at 8:08am   11 Most recent comment from Miloš Jovanović:Hi willyswell,GlaGlad that you found the solution and we hope that everything is working fine now.If you have any more issues feel free to open a new ticket.Best regards. Jose Fiallos TableClosed   wpDataTables   Updated May 26, 2017 at 8:06am   2 Most recent comment from Miloš Jovanović:Hi Jose,Thank you for your purchase.I can not access your site because it is password protected.So can you please provide me a temporary WP-admin login for your site where this happens, so we could ... Stephen Hinson Slow load timeClosed   wpDataTables   Updated May 25, 2017 at 4:29pm   6 Most recent comment from Miloš Jovanović:Hi Stephen,Glad to help you out.You are welcome.Best regards. ovicristian_86 Select in new row formClosed   wpDataTables   Updated May 25, 2017 at 3:48pm   4 Most recent comment from Miloš Jovanović:Hi ovicristian_86,Glad that you found the solution by yourself , good job.If you have any more issues feel free to open a new ticket.Best regards. hypercubemd I am unable to install an update to the pluginClosed   wpDataTables   Updated May 25, 2017 at 2:03pm   64 Most recent comment from Miloš Jovanović:Hi hypercubemd,We are glad that now everything is working fine.If you have any more issues feel free to open a new ticket, I will close this one.You are welcome.Best regards. pakeri Beta TesterClosed   wpDataTables   Updated May 25, 2017 at 1:38pm   3 Most recent comment from pakeri:yes this is my email.thank you lujeffcoat MySql TableClosed   wpDataTables   Updated May 25, 2017 at 1:18pm   5 Most recent comment from Miloš Jovanović:Hi lujeffcoat,I logged in successfully.I have some questions before I can investigate it.I saw from your post below that you used wpdatatables constructor and if you take a look at our documentation ... ruxedllc Chart Title Color is always whiteClosed   wpDataTables   Updated May 25, 2017 at 12:44pm   2 Most recent comment from Miloš Jovanović:Hi ruxedllc,Thank you for your purchase.Unfortunately it is only possible to change the color of the chart title when you are using chart.js render engine.For Google charts and Highcharts it is not p ... harry_tuttle Shortcode as a colonne typeClosed   wpDataTables   Updated May 24, 2017 at 3:56pm   12 Most recent comment from Miloš Jovanović:Hi harry_tuttle,Sorry for late response we are currently near releasing the beta version of our plugin.I assume that we are in the different time zones so  can we arrange that you leave computer on ... hectkott81 Adding records to tablesClosed   wpDataTables   Updated May 24, 2017 at 12:02pm   15 Most recent comment from Miloš Jovanović:Hi hectkott81,Glad that we solved that out.1. It is not possible to change the display of the Excel like tables, because it is not our engine ( it is Handsontable engine) and unfortunately there is ... Natalie_Cary Cary Header FormattingClosed   wpDataTables   Updated May 24, 2017 at 10:13am   6 Most recent comment from Miloš Jovanović:Hi Natalie_Cary,We are constancy working on some improvements and adding some new features, so we also hope that your request will be in one of our updates.You are welcome.Best regards. Giulia Ciaralli FiltersClosed   wpDataTables   Updated May 23, 2017 at 11:49am   6 Most recent comment from Miloš Jovanović:Hi Giulia,You are welcome.Best regards. berkleegrad Mysql query of another mysql databaseClosed   wpDataTables   Updated May 22, 2017 at 6:14pm   10 Most recent comment from berkleegrad:thank you for your reply.