We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Zorrtis Sort by invisible columnClosed   wpDataTables   Updated July 4, 2017 at 7:18am   8 Most recent comment from Miloš Jovanović:Hi Jan,I am glad that everything is working fine now.You are welcome.Best regards. jamesarm97 Table not scrollingClosed   wpDataTables   Updated July 3, 2017 at 11:30am   2 Most recent comment from Miloš Jovanović:Hi jamesarm97,Thank you for your purchase.Can you please send me the link of that table so I can take a look.Thank you. keeper67 WPDataTAblesClosed   wpDataTables   Updated July 3, 2017 at 10:34am   7 Most recent comment from Miloš Jovanović:Hi Miguel,Unfortunately somethingl ike this is not possible with the plugin build in features and it requires some code customization.We can offer you our paid customization services where you can hi ... metamindz PercentagesClosed   wpDataTables   Updated June 30, 2017 at 4:32pm   3 Most recent comment from metamindz:Thank you. Issue resolved.  napkinfinance Feature Request: Captions on TablesClosed   wpDataTables   Updated June 30, 2017 at 11:25am   2 Most recent comment from Miloš Jovanović:Hi napkinfinance,Thank you for your purchase.Thank you for sharing your suggestions and ideas with us. I will add this to our TODO list and maybe we will implement it for our future updates.Best rega ... burgunderblau Mysql Placeholders and charts without the tableClosed   wpDataTables   Updated June 30, 2017 at 9:58am   4 Most recent comment from Miloš Jovanović:Hi burgunderblau,Glad that you managed to achieve that by yourself, good job.Ticket is public so if someone needs the same achievement they can find here.Best regards. napkinfinance On Mobile, smaller font sizeClosed   wpDataTables   Updated June 28, 2017 at 10:11pm   8 Most recent comment from napkinfinance:There is a body overflow we didn't take care of.So for e.g..when there are long url links, its making the webpage horizontally scroll.You can fix it with many solutions:https://stackoverflow.com/quest ... lujeffcoat Data missing from a tableClosed   wpDataTables   Updated June 28, 2017 at 3:18pm   10 Most recent comment from Miloš Jovanović:Hi lujeffcoat,The issue is in the spreadsheet.If you take a look at attachment file  you have breaks in the cell content and that is not supported in spreadsheet when creating tables.You can remove ... napkinfinance horizontal scroll and limit widthClosed   wpDataTables   Updated June 28, 2017 at 2:42pm   2 Most recent comment from Miloš Jovanović:Hi napkinfinance,Thank you for your purchase.About scrollable and limit table layout option:Word wrap option is actually always functional only when "Limit table layout" was turned on, so we decided ... dobsware wpdatatables 2.0Closed   wpDataTables   Updated June 28, 2017 at 2:28pm   2 Most recent comment from Miloš Jovanović:Hi David, Thank you for your purchase. Thank you for volunteering for beta testing our wpDataTables product, we really appreciate that!  We hope that testing goes smooth and will help the offici ... Marceliano Balderama cant creat table/chart keeps on spinningClosed   wpDataTables   Updated June 28, 2017 at 11:35am   17 Most recent comment from Miloš Jovanović:Hi Marceliano,Unfortunately for now there is no solution to add more then 1 string column type in the chart.For future updates we will consider this option but for now as for the charts that we have ... Michele Barone Is there a way to create a dynamic page from data in a WPDataTableClosed   wpDataTables   Updated June 27, 2017 at 3:04pm   9 Most recent comment from Michele Barone:Hi Bogdan,Thank you for the info.  I will take a look at the document and see if I can apply the example. digitomark Selected columns to display in postClosed   wpDataTables   Updated June 27, 2017 at 2:27pm   6 Most recent comment from Miloš Jovanović:Hi digitomark,Indeed, thank you for your suggestion.I will definitely add this to our TODO list so we can implement in future versions.We have plan after the 2.0 version is released to make a Add on ... jaemaz Export a Table to CSV or ExcelClosed   wpDataTables   Updated June 27, 2017 at 2:26pm   2 Most recent comment from Miloš Jovanović:Hi jaemaz,Thank you for your purchase.You can take a look at our documentation about Table tools where you can find out how you can export table into a CSV or any other format.Best regards.  jaemaz Role PermissionsClosed   wpDataTables   Updated June 27, 2017 at 1:36pm   6 Most recent comment from Miloš Jovanović:Hi jaemaz,It is because we do not have special page or post for Roles.I wrote down your suggestion so maybe we can add the page or post regarding to the Roles so the users can find that easily.Best r ...