We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

badmaarag baatar How to center column Titles?Closed   wpDataTables   Updated January 17, 2018 at 12:39pm   3 Most recent comment from Isidora Markovic:Hi badmaarag,Thank you for your purchase.I am glad that you found the solution. If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you c ... wondong Question creating data-driven page for one single itemClosed   wpDataTables   Updated January 17, 2018 at 12:37pm   2 Most recent comment from Isidora Markovic:Hi wondong,Thank you for your purchase.Unfortunately at the moment there’s no built-in solution. However it appears in requests from time to time so we will add to our idea list and look into some ... mrebiasz search input and paginationClosed   wpDataTables   Updated January 17, 2018 at 9:07am   2 Most recent comment from Isidora Markovic:Hi Maciek,Thank you for your purchase.1.)2.)3.) Please note that customization questions like this one are not covered in the included support for the plugin. Included support covers help with bugs ... Mark New Install - Features Not WorkingClosed   wpDataTables   Updated January 16, 2018 at 5:32pm   4 Most recent comment from Miloš Jovanović:Hi Mark,Glad to hear that everything is working fine now.Let me know if you have some issues.Best regards. Frank Date picker - No YearsClosed   wpDataTables   Updated January 16, 2018 at 3:30pm   2 Most recent comment from Isidora Markovic:Hi Frank,Thank you for your purchase.Unfortunately there is no option available to just remove year from datepicker. It require some code customization.  Jim Wyrsch Error after UpgradeClosed   wpDataTables   Updated January 16, 2018 at 3:25pm   4 Most recent comment from Isidora Markovic:Hi Tomek,Because cause of the issue can be different and also on every new post will be sent notification to the customer who open this ticket, so can you please open a new ticket and we will help yo ... areaticCV areatic Format Date stored in DBClosed   wpDataTables   Updated January 16, 2018 at 2:34pm   4 Most recent comment from Isidora Markovic:Hi areaticCV,Yes it is saved in that format because that is the default date format of mysql. You can take a look how to change that format on this link. Alisha Use on multiple websitesClosed   wpDataTables   Updated January 16, 2018 at 12:25pm   4 Most recent comment from Miloš Jovanović:Hi Alisha, Yes you can then use the plugin with the same licence. Best regards. glielo if it possible to pass $_GET variable into placeholderClosed   wpDataTables   Updated January 15, 2018 at 1:02pm   7 Most recent comment from Isidora Markovic:Hi glielo,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Unfortunately at the moment there’s no built-in solution. However it ap ... AhmadNasrudin Vertical axis colorClosed   wpDataTables   Updated January 15, 2018 at 12:53pm   4 Most recent comment from Isidora Markovic:Hi AhmadNasrudin,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Is it not change in preview in chart wizard or on front-end?Can yo ... danielphillips86 Defining column width by %Closed   wpDataTables   Updated January 15, 2018 at 10:21am   8 Most recent comment from Miloš Jovanović:Hi danielphillips86,Glad to help you out.If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. It means a lot to us. ... Brett Center all columnsClosed   wpDataTables   Updated January 15, 2018 at 10:03am   6 Most recent comment from Isidora Markovic:Hi Brett,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Yes because class wpDataTablesWrapper have to start with small letter. Jus ... askordakis row groupingClosed   wpDataTables   Updated January 15, 2018 at 9:15am   3 Most recent comment from Isidora Markovic:Hi askordakis,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.We are glad that you found a solution.You ... Beber31 CSS ClassClosed   wpDataTables   Updated January 15, 2018 at 9:04am   4 Most recent comment from Isidora Markovic:Hi Beber,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Can you please insert that style tags above the wpdatatables shortcode? Or ... menoan Javascript errorsClosed   wpDataTables   Updated January 15, 2018 at 8:23am   4 Most recent comment from Isidora Markovic:Hi Simon,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.We are glad that you found a solution.