We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Popoviciu Adrian How to copy a tableClosed   wpDataTables   Updated September 15, 2021 at 12:31pm   2 Most recent comment from Aleksandar Vuković:Hello AdrianAt the moment, you can only copy the entire table, using the Duplicate option from the list of wpDataTables.When you make a duplicated table, you will be able to hide some columns from it, ... Vijay Raval User can access only own dataClosed   wpDataTables   Updated September 15, 2021 at 11:50am   2 Most recent comment from Aleksandar Vuković:Hello VijaySince this is a duplicate ticket, it will be closed. Mohd Hafiz Filters in the formClosed   wpDataTables   Updated September 15, 2021 at 11:21am   2 Most recent comment from Aleksandar Vuković:Hello MohdThank you for your purchase.You're looking at the column's filtering settings. You need to go to the "Sorting and Filtering" tab above the table: Joshua Lim Data setting Max - display AdminClosed   wpDataTables   Updated September 14, 2021 at 1:53pm   2 Most recent comment from Aleksandar Vuković:Hello JoshuaYour browser is doing this.Please go to wpDataTables Settings, and delete "admin" from the "Maximum functions label":Save the settings, and it will be replaced with "MAX". phạm thế phương Can you help me with a JS code to automatically update the table (I have connected the table to the json file).Closed   wpDataTables   Updated September 14, 2021 at 10:52am   4 Most recent comment from Aleksandar Vuković:You're welcome, phạmThat's correct - exclude the URL that contains the table. Popoviciu Adrian Data Column Autocomplete/SuggestClosed   wpDataTables   Updated September 14, 2021 at 10:44am   2 Most recent comment from Aleksandar Vuković:Hello AdrianThis is a browser feature and it's not coming from wpDataTables.You need to disable autofill and autocomplete for forms in order to prevent this behavior. Harry CSS Styling / CSS Styling on MobileClosed   wpDataTables   Updated September 14, 2021 at 9:56am   8 Most recent comment from Aleksandar Vuković:You're welcome, HarryIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Andrew Kennedy Error after deleting SQL columnClosed   wpDataTables   Updated September 13, 2021 at 9:08am   3 Most recent comment from Aleksandar Vuković:Hello AndrewThis could be related to the column's setup in the database.Can you please check the database structure of the table, and see if it's set to "NOT NULL". If that's how the c ... Tim Gerber UpgradeClosed   wpDataTables   Updated September 13, 2021 at 8:12am   4 Most recent comment from Aleksandar Vuković:You're welcome, TimYour license has been upgraded to Pro Lifetime. The purchase code remains the same, so you can now install the plugin on 2 more sites.Thank you!If you have any further question ... Roee Angel HighCharts xAxis styling problemClosed   wpDataTables   Updated September 13, 2021 at 4:08am   3 Most recent comment from Kevin Noll Noll:Roee Angel, did you find a solution to this problem? I am having the same issue. Jaap Grolleman Shortcodes import per ExcelClosed   wpDataTables   Updated September 12, 2021 at 9:10pm   2 Most recent comment from Aleksandar Vuković:Hey JaapSorry for the late response!It could be that you haven't enabled "Parse Shortcodes in strings" in wpDataTables' settings, or that you're using the shortcode in a single-line str ... Lucas Hilty Admin editing data when "Users see and edit only own data" is checkedClosed   wpDataTables   Updated September 10, 2021 at 1:13pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Lucas!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Alistair Sutcliffe Enter values into a wpdatatable and write out TO a Google SheetClosed   wpDataTables   Updated September 10, 2021 at 12:59pm   2 Most recent comment from Aleksandar Vuković:Hello AlistairThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Tables can only be created from ... Harry WpDataTables & Charts Fullscreen Mode turns black?Closed   wpDataTables   Updated September 10, 2021 at 11:19am   2 Most recent comment from Miloš Jovanović:HI Harry,Thank you for your purchase.Do you maybe have a link to this page so I can take a look?Best regards. Warzone_Loadout Convert collumns intos rowsClosed   wpDataTables   Updated September 10, 2021 at 11:15am   4 Most recent comment from Miloš Jovanović:Hi Warzone,You can check out how to create MySQL VIEW on this video Best regards.