As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Andrew Kenth How Do You Control Column Width?Closed   wpDataTables   Updated September 30, 2021 at 12:48pm   2 Most recent comment from [deleted]:Hi AndrewThank you for reaching out to us.It looks like you have the Scrollable option enabled. Note that the “Limit table width” and “Scrollable” features exclude one another. When you ena ... Manuel Hauer New Table with same settings but different contentClosed   wpDataTables   Updated September 30, 2021 at 11:34am   2 Most recent comment from [deleted]:Hi ManuelThank you for reaching out to us.If you created a table linked to the file, you must overwrite the file located in ..wp-content/uploads/YEAR/MONTH/ folder, and the table will be updated when ... Lucas Hilty Backing up tablesClosed   wpDataTables   Updated September 30, 2021 at 10:25am   6 Most recent comment from [deleted]:Hi LucasThe data is stored in the site's database so when you copy the website the data will be copied over as well. But feel free to reach out to us in case you come across any issues or difficu ... Miroslav Kulanga 403 error nginxClosed   wpDataTables   Updated September 29, 2021 at 2:17pm   4 Most recent comment from Aleksandar Vuković:Thanks for letting us know, Miroslav!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Bill Johnson Edit ColumnClosed   wpDataTables   Updated September 29, 2021 at 1:11pm   2 Most recent comment from [deleted]:Hi BillThank you for reaching out to us. If I understand correctly you would like your users to see and edit only their own data in the table? You can link data to specific users with our plugin. To ... Andrew Kenth Table Filtering and Summary ChartsClosed   wpDataTables   Updated September 29, 2021 at 1:08pm   6 Most recent comment from Aleksandar Vuković:You're welcome, Andrew.Glad I could be of assistance (if I even was of any lol )If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Farrell Changing license codeClosed   wpDataTables   Updated September 29, 2021 at 9:27am   4 Most recent comment from [deleted]:Hi FarrellSorry for the misunderstanding.We recently added a possibility for you to manage your domains in our store. So, please access the store and you will see the Manage domains button, so you ca ... Dongsoon wpDataTables support php 8.0Closed   wpDataTables   Updated September 29, 2021 at 9:16am   5 Most recent comment from Aleksandar Vuković:Hey DongsoonAre you maybe on DigitalOcean?If you are, can you please ask them to turn off sql_require_primary_key? DigitalOcean recently enforced primary keys on all newly created tables in their man ... Jiri PlaceholdersClosed   wpDataTables   Updated September 28, 2021 at 1:50pm   4 Most recent comment from Aleksandar Vuković:Hey JiriThat's great news, thanks for sharing that with everyone!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Popoviciu Adrian Multiple files to attachClosed   wpDataTables   Updated September 28, 2021 at 1:45pm   2 Most recent comment from [deleted]:Hi AdrianThank you for reaching out to us.Using the column type attachment, you will only be able to add one attachment per cell, but as a workaround you can upload your documents, set the column type ... Joel Prest Loading pluginClosed   wpDataTables   Updated September 28, 2021 at 11:46am   2 Most recent comment from [deleted]:Hi JoelThank you for your purchase.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you please ... revaz TAVZARASHVILI Freeze HEADER of tableClosed   wpDataTables   Updated September 28, 2021 at 11:40am   2 Most recent comment from [deleted]:Hi RevazThank you for reaching out to us.Creating a sticky header and columns is not possible with plugin built in features, but one of our customers made this possible. We did not get a chance to t ... Kevin Maloney Reversing x-axis of HighchartsClosed   wpDataTables   Updated September 28, 2021 at 11:20am   2 Most recent comment from [deleted]:Hi KevinThank you for reaching out to us. That is the default behavior of the charts engine, but if you need some custom solution you can check our documentation about wpDataCharts callbacks. What ... Gonzaga Rojas Problem creating dynamic linkClosed   wpDataTables   Updated September 27, 2021 at 12:45pm   4 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Dongsoon How to lower Cell hightClosed   wpDataTables   Updated September 27, 2021 at 12:40pm   4 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!