Okay

Public Tickets

Samuel Plugin Not LoadingClosed   Amelia   Updated June 20, 2022 at 12:25pm   9 Most recent comment from Aleksandar Vuković:You're welcome, Samuel, glad I could help!Please feel free to reach out to us if you have any further questions. Jiavanna Medlock email functionClosed   Amelia   Updated June 20, 2022 at 12:24pm   9 Most recent comment from Uroš Jovanović:Hello Jiavanna,Thank you for providing me with the admin credentials.I have performed checks from the back-end and I have tried using my SMTP credentials and it works properly.This means that the i ... Anastassia Arzumanova Compatibility with Studio NinjaClosed Pre-purchase questions for Amelia   Updated June 20, 2022 at 12:19pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Anastassia.Please feel free to reach out to us if you have any further questions. sumit "Allow admin to book appointment at any time" not workingClosed   Amelia   Updated June 20, 2022 at 12:16pm   8 Most recent comment from Uroš Jovanović:Hello Daniel,Glad to hear that.Please reach out to us if you have any other questions. Matt Melton Employee Self AssignClosed   Amelia   Updated June 20, 2022 at 11:30am   2 Most recent comment from Uroš Jovanović:Hello Matt,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Rupesh Yadav Google Map integration in locationClosed   Amelia   Updated June 20, 2022 at 11:26am   2 Most recent comment from Aleksandar Vuković:Hello RupeshThank you for your purchase.There is no tutorial for this.You need to enable Google Map API Keys on your Google account (enabling all necessary APIs from the screenshot below), and have� ... Mark Quick questionClosed Pre-purchase questions for Amelia   Updated June 20, 2022 at 11:16am   2 Most recent comment from Miloš Jovanović:Hi, Mark Thanks for reaching out to usAbsolutely, you can do all this with Amelia-You can add various custom fields, for customers to answer before being able to complete and pay for the booking.Ple ... Taeganlloyd time slotsClosed   Amelia   Updated June 20, 2022 at 11:00am   2 Most recent comment from Aleksandar Vuković:Hello there. Thank you for reaching out to us.Please go to Amelia's General Settings and under "Default Time Slot Step" check if the "Use service duration for booking a time slot" slider is on. I ... CTTech Untranslatable strings in Amelia 5.0Closed   Amelia   Updated June 20, 2022 at 10:48am   6 Most recent comment from Aleksandar Vuković:Hello again. Thank you for your offer, we would be interested in this, of course.As mentioned in this article, please note that we do not have translators in our company, so all translated languages ... Julia Amelia Customer panel askes for sign up when I am already signed up in wordpressClosed   Amelia   Updated June 20, 2022 at 10:41am   13 Most recent comment from Uroš Jovanović:Hello Julia,Unfortunately, there is currently no option for the customer to be logged in automatically when they book an appointment. You can suggest that feature on the following link: https://feat ... Yasmin Birk Amelia 5.0Closed   Amelia   Updated June 20, 2022 at 10:11am   2 Most recent comment from Uroš Jovanović:Hello Yasmin,Thank you for reaching out to us.You can simply navigate to the Plugins page and update the Amelia plugin on that page.Please let me know if it works for you.Looking forward to your repl ... Jaffer Appointment ChangeClosed   Amelia   Updated June 20, 2022 at 10:03am   2 Most recent comment from Uroš Jovanović:Hello Jaffer,Thank you for reaching out to us.We have noted that there is an issue with the "Allow admin to book appointments at any time" option in the new update of the Amelia plugin and our develo ... Hank Cant add EmployeeClosed   Amelia   Updated June 20, 2022 at 10:01am   4 Most recent comment from Aleksandar Vuković:Hello HankThank you for your purchase and sorry for the delay.If Amelia reports the email is already in use, then this email is either used by a customer or another employee. Please access Amelia/Cust ... James Eaglesfield Multiple options/calendars visible at start of processClosed Pre-purchase questions for Amelia   Updated June 20, 2022 at 10:00am   2 Most recent comment from Aleksandar Vuković:Hello JamesThank you for your interest in our plugin and sorry for the late response.Amelia shares this limitation also, but there's a workaround. If you provide 3 services, and you have 1 employ ... D. dundas Issue activating AmeliaClosed   Amelia   Updated June 20, 2022 at 9:42am   3 Most recent comment from Aleksandar Vuković:Hello there.Thank you for your purchase and sorry for the late response.This looks like a conflict with some other plugin or the theme you have installed. Can you please change the theme and see if th ...