We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Romain Principe fonctionnementClosed   wpDataTables   Updated September 29, 2022 at 10:18am   11 Most recent comment from Uroš Jovanović:Hello Romain,Thank you for clearing that up and thank you for the update.Unfortunately, our support does not include constructing advanced MySQL queries such as this one.Please let me know if you hav ... Luca Form not displayedClosed Pre-purchase questions for Amelia   Updated September 29, 2022 at 9:43am   13 Most recent comment from Uroš Jovanović:Hello Luca,Thank you for the update, and please let us know if you wish to come back to Amelia. Viktoria Frank Events with ElementorClosed Pre-purchase questions for Amelia   Updated September 29, 2022 at 8:57am   2 Most recent comment from Marko Davidović:Hello Viktoria, Thank you for your interest in our product.You can use the Amelia with Elementor. Customer will need to fill out a booking form when registering for events and the event is online they ... Jason Hoopes Booking Time SlotsClosed   Amelia   Updated September 29, 2022 at 8:53am   4 Most recent comment from Uroš Jovanović:Hello Jason,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version ... Varun Multiple bookingClosed   Amelia   Updated September 29, 2022 at 8:50am   4 Most recent comment from Uroš Jovanović:Hello Varun,Thank you for reaching out to us. Really sorry to leave such an impression, I will now respond to the other ticket you created and we will be in touch until this issue is resolved.Suzanne ... Francesca Kendall Booking form 2.0Closed   Amelia   Updated September 29, 2022 at 7:30am   6 Most recent comment from Marko Davidović:Hello Francesca,At the moment there is only new 2.0 booking form for step by step booking wizard. You are using the catalog booking form and we didn't released new 2.0 catalog booking form. So e ... Laura Eynard Google APIClosed   Amelia   Updated September 28, 2022 at 8:47pm   2 Most recent comment from Miloš Jovanović:Hi, Laura Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to ... james Google Sheet Update IntervalClosed   wpDataTables   Updated September 28, 2022 at 8:39pm   2 Most recent comment from Miloš Jovanović:Hi, james Sorry for the delay-We have launched a new Update, with our own Caching features, this will help a lot when loading Google Spreadsheets, and refreshing the data.Please check this out here ... Durand Romain View restrictionClosed Pre-purchase questions for wpDataTables   Updated September 28, 2022 at 4:40pm   8 Most recent comment from Miloš Jovanović:Hi, Durand You're welcome, i am happy to help and advise.I am delighted to hear that you will become our premium user, that is awesome!Of course, we will be here to support you,  so please don ... Robert QuestionClosed Pre-purchase questions for wpDataTables   Updated September 28, 2022 at 3:59pm   2 Most recent comment from Miloš Jovanović:Hi, Robert  Thanks for reaching out to us - I think you should have no issues in creating something like this. I am just not sure exactly what field types you plan to add, but you can check out all ... Andy Owens Data Table from ACF Repeater FieldClosed Pre-purchase questions for wpDataTables   Updated September 28, 2022 at 3:48pm   2 Most recent comment from Miloš Jovanović:Hi, Andy  Thanks for reaching out to us - I am sorry to disappoint you, but we don't have a native built-in integration with a plugin such as ACF, so pulling data from that plugin into wpDataT ... Walter Multiday Event Bug with send to Google calendarClosed   Amelia   Updated September 28, 2022 at 12:37pm   7 Most recent comment from Marko Davidović:Hello again Walter,Since you have an event that's going to occur at the same time, two days in a row, you don't need to add multiple dates and times as you've shown us in one of the scr ... Isabelle BRIENNON plantage du site suite à mise à jour AMELIAClosed   Amelia   Updated September 28, 2022 at 11:13am   7 Most recent comment from Uroš Jovanović:Hello Isabelle,Glad to hear that you managed to install the latest version of the Amelia plugin.Please let us know if you have any other questions. Renata Vukadinovic Changing default state of lines of a line graphClosed Pre-purchase questions for wpDataTables   Updated September 28, 2022 at 11:07am   2 Most recent comment from Miloš Jovanović:Hi, Renata Thanks for showing interest in wpDataTables.-Every chart engine has its own layout and its settings. We use free libraries for chart engines, and they are limited as to what we can chang ... Stacey Xenidis custom fields in export not in separate rowsClosed   Amelia   Updated September 28, 2022 at 9:35am   4 Most recent comment from Uroš Jovanović:Hello Stacey,Thank you for reaching back out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside� ...