As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

PeriPeriCreative Bulk editing recurring bookingsClosed   Amelia   Updated March 3, 2023 at 7:53pm   3 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpa ... PeriPeriCreative Extras quantities in notification emailsClosed   Amelia   Updated March 3, 2023 at 7:52pm   3 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpa ... Rajesh Khanna no aCTIVATION field popping upClosed   Amelia   Updated March 3, 2023 at 6:59pm   4 Most recent comment from Uroš Jovanović:Hello Rajesh,lease reinstall the plugin and try it out again and let me know if it worked or not.Looking forward to your reply. Shigeru Harazaki clock formatClosed   Amelia   Updated March 3, 2023 at 3:54pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Shigeru.Let me know if there's anything else I can do to help. Paolo Rossi Table listing in administrator panelClosed Pre-purchase questions for wpDataTables   Updated March 3, 2023 at 3:46pm   3 Most recent comment from Miloš Jovanović:Hi, Paolo.Sorry, i forgot to send you that file as attachment, here it is.So, i recommend the best solution will be if you can change the MySQL version installed on the hosting WordPress server, from ... coltding Editable TablesClosed   wpDataTables   Updated March 3, 2023 at 3:42pm   4 Most recent comment from Miloš Jovanović:Hi, coltding.Thank you for the access.I am happy to report that i fixed the issue for you.What happened is, in the Editing settings of this table,  you did not choose the correct "ID column for edi ... Shane Error MessageClosed   Amelia   Updated March 3, 2023 at 3:25pm   17 Most recent comment from Uroš Jovanović:Hello Shane,Glad to be able to assist you.Please let me know if you have any other questions. Valeria Duarte Recurring appontments not showing on woocommerce checkoutClosed   Amelia   Updated March 3, 2023 at 2:27pm   2 Most recent comment from Uroš Jovanović:Hello Valeria,We have noted this issue and forwarded it to our developers to fix it for the next few updates.Please let me know if you have any other questions. Miguel Various employes available to same serviceClosed   Amelia   Updated March 3, 2023 at 1:52pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Miguel, glad I could be of assistance.Let me know if there's anything else I can do to help. JenBurke configurationClosed   Amelia   Updated March 3, 2023 at 11:45am   2 Most recent comment from Aleksandar Vuković:Hello there.Thank you for reaching out to us.With the Basic license plan (that you currently have), you wouldn't be able to achieve this.If you were to upgrade the license to Pro, you would be a ... Wolf Ferrari MultipleClosed   Amelia   Updated March 3, 2023 at 11:22am   2 Most recent comment from Aleksandar Vuković:Hello Wolf.With your current license plan (Basic) you can only use Amelia on one website. You can, however, upgrade your license to Pro, which supports up to 3 domains (websites). Nicole Amelia Upgrade to Pro VersionClosed   Amelia   Updated March 3, 2023 at 8:51am   15 Most recent comment from Aleksandar Vuković:Hello Nicole.Marko is out sick, so I'll take over this ticket.The customer is created in Amelia as soon as they book an appointment. In order to allow them to log into the Customer Panel, you ne ... Florian Events 'BOOKED' columnClosed   Amelia   Updated March 3, 2023 at 8:49am   4 Most recent comment from Aleksandar Vuković:Hey Florian.Marko is out sick, so I'll take over his ticket to simply say thank you for letting us knowPlease feel free to reach out to us if you have any further questions or concerns! Bertrand Escaffre Employee panel specific days not functionnalClosed   Amelia   Updated March 3, 2023 at 8:44am   8 Most recent comment from Aleksandar Vuković:Hello Bertrand.Marko is out sick, so I'll take over this ticket.The update has been postponed due to some issues that were found during testing. It should be released next week.Sorry for the dela ... Andreas Lippmann Combine 2 tablesClosed   wpDataTables   Updated March 2, 2023 at 8:25pm   4 Most recent comment from Miloš Jovanović:Hi, Andreas.You're welcome, i am happy to advise, as much as possible / as much as our Support can cover.I know that this is a lot of informations to absorb, but i hope that it helps.As i menti ...