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Public Tickets

Sebastian Kvalheim SMSClosed   Amelia   Updated November 25, 2022 at 9:46am   2 Most recent comment from Uroš Jovanović:Hello Sebastian,Thank you for reaching out to us.Can you please reach out to the DevOps of your server (or reach out to your hosting provider, and ask them to ask the DevOps) if they can ping our se ... Karthick Appointment Cancellation Refund PolicyClosed Pre-purchase questions for Amelia   Updated November 25, 2022 at 9:17am   2 Most recent comment from Marko Davidović:Hello Karthick, Thank you for your interest in our product.I'm afraid, at the moment there's no feature for refunding Customers in Amelia.Therefore, refunds should be proceeded manually thro ... Taegan Customer panelClosed   Amelia   Updated November 24, 2022 at 9:18pm   2 Most recent comment from Stanislav Snagovskiy:Hello Taegan, Thank you for reaching out to us.I can't see your page, please add this IP to the whitelist 163.172.174.6 and let me know so I can check it.Did you follow these steps https://wpame ... Jeroen WhatsApp intergration not workingClosed   Amelia   Updated November 24, 2022 at 7:47pm   2 Most recent comment from Stanislav Snagovskiy:Hello Jeroen, Thank you for reaching out to us.I have passed this issue to our level 2 support team and we will provide you with an update as soon as we have one.Have a nice day! Ken ONeill Service Price Not UpdatingClosed   Amelia   Updated November 24, 2022 at 5:27pm   8 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Can you please create a separate ticket for this issue and we will assist you with it?Looking forward to your reply. stone chan functionClosed Pre-purchase questions for wpDataTables   Updated November 24, 2022 at 3:51pm   2 Most recent comment from Miloš Jovanović:Hi, stoneThanks for reaching out to usI guess you mean the Example Product table from this page?-I am sorry to disappoint you, but we don't have anything like that currently available with any o ... Falko Haenschke Conditional formatting - Today placeholderClosed   wpDataTables   Updated November 24, 2022 at 3:31pm   2 Most recent comment from Miloš Jovanović:Hi, Falko Thanks for reaching out to us-At the moment, we are not able to add new placeholders other than the ones that our developers already made available.But this is an interesting suggestion fo ... Bob Filter issueClosed   wpDataTables   Updated November 30, 2022 at 1:36pm   3 Most recent comment from Miloš Jovanović:Hi, Bob I am just following up on this,   wanted to let you know that we added a feature suggestion on this suggestions page, so you can upvote it. As more people vote, the feature will move higher ... Daniel Sissons PaypalClosed   Amelia   Updated November 24, 2022 at 1:52pm   6 Most recent comment from Marko Davidović:Hello Daniel,You are most welcome. We have core integrations with WooCommerce also, so we can not guarantee that any extra addons will work. You can try and see of it will work with Amelia.If you ha ... Michaela Albrecht DSGVOClosed   Amelia   Updated November 29, 2022 at 1:12pm   7 Most recent comment from Miloš Jovanović:Hi, Michaela Thank you for your patience, my sincere apologies for the waiting time.- We have confirmation about this.Basically, we are only storing our client's/user's Email address when ... frederic payet Cannot assign out of office hoursClosed   Amelia   Updated November 24, 2022 at 1:18pm   4 Most recent comment from Uroš Jovanović:Hello Frederic,Yes, that cannot work at the moment as it causes a conflict between the roles.I have passed this suggestion to our management and hope that this option will be implemented for the empl ... Marc Hammoud Zoom integration deprecatedClosed   Amelia   Updated November 24, 2022 at 12:45pm   2 Most recent comment from Uroš Jovanović:Hello Marc,Thank you for reaching out to us.The change will take place on the 1st of June 2023, and we are preparing a change on our end as well as the documentation, it will be implemented a couple ... Fabrice Import/Export Data FunctionalityClosed Pre-purchase questions for Amelia   Updated November 24, 2022 at 9:47am   4 Most recent comment from Marko Davidović:Hello Fabrice, You are most welcome. You can find this export option in our demos like this Hope this helps.  César Yucra Rebrand AmeliaClosed   Amelia   Updated November 24, 2022 at 9:27am   2 Most recent comment from Marko Davidović:Hello César, Thank you for reaching out to us.This rebrand of Amelia is not ours and we do not provide support for this. But we thank you for bringing this to our attention, and for sending us the li ... Kenneth Harrell Event Pricing Setup - Add-on Charges - SpotsClosed   Amelia   Updated November 24, 2022 at 8:26am   4 Most recent comment from Marko Davidović:Hello Kenneth, You are most welcome, and we are glad that we were able to help you. I will forward your suggestion for the button to the appropriate sector, but I can not make any promises since Black ...