Hello someone with amelia manager role can they delete a appointment? because my employee with amelia manager role says they dont see the trash can icon, and i dont see any option to give this delete appointment permissions me myself as wordpress owner i do see the appointment trashcan icon to remove a appointment thanks for your help.
ok i checked the documentation, it seems that amelia manager doesnt have the delete appointment permission by design.
the thing is i work with external company handeling my bookings, i dont want to make them global wordpress administrator but i would like them to be able to cancel a appointment if a customer calls to cancel.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
Not at all it is not about that we measure it in a different way but thanks for understanding.
In general, our policy is to have one issue or question per ticket because of the reasons that are described already.
In that way, issues and questions which are related to different subjects will be in separate tickets so other customers or our support agents can find them easily.
Hello someone with amelia manager role can they delete a appointment? because my employee with amelia manager role says they dont see the trash can icon, and i dont see any option to give this delete appointment permissions
me myself as wordpress owner i do see the appointment trashcan icon to remove a appointment
thanks for your help.
ok i checked the documentation, it seems that amelia manager doesnt have the delete appointment permission by design.
the thing is i work with external company handeling my bookings, i dont want to make them global wordpress administrator but i would like them to be able to cancel a appointment if a customer calls to cancel.
any option for this?
Hello Alexander,
Thank you for reaching out to us.
Managers can cancel the appointment but they can not delete the appointment. The roles are limited per design.
I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
ok ill open separate ticket, (to help your kpi? :-)
Hello Alexander,
Not at all it is not about that we measure it in a different way but thanks for understanding.
In general, our policy is to have one issue or question per ticket because of the reasons that are described already.
In that way, issues and questions which are related to different subjects will be in separate tickets so other customers or our support agents can find them easily.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables